Access Guide
Introduction
- Services / facilities within the building include Departures, Arrivals Hall, Bars, Restaurants, Cafés, Shops, Function Suite, Spectator Gallery, and a Prayer Room.
Opening Times
- The venue is open 24hrs.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Prestwick.
- The nearest mainline station is Prestwick Airport.
- There is a bus stop within 150m (164yds) of the venue.
Getting Here
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By Road
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- Glasgow Prestwick Airport is located off the A79 to the north of Prestwick. The A79 is linked from the A78 to Greenock and the A77 to Glasgow or Stranraer via the Monkton and Dutch House roundabouts to the north.
- There are several car parks located close to the Terminal Building and Arrivals Hall. Car Park 1 and the Drop Off/Pick Up point is located directly in front of the building. Car Park 2 is located to the raised car parking area to the right of the building. Car Park 3 is located on the opposite side of the roundabout from the main car parks, down beside the railway line.
- For more information on Traffic Scotland (Live traffic information) please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are bus stops located on either side of the A79 dual carriageway beside the airport, near the railway station passenger link bridge. Please refer to the Airport Side Bus Stop To Terminal guide for more information on the route from the southbound to the airport. Please refer to the Car Park 3 to Terminal guide for more information on the route from the southbound bus stop to the airport via the adjoining railway station passenger link bridge.
- For more information on Stagecoach Buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Prestwick International Airport.
- Prestwick International Airport railway station is connected to the airport building via a pedestrian link bridge. Please refer to the Prestwick International Airport Station and Car Park 3 to Terminal guides for more information on the railway station and route from the railway station to the airport.
- For more information on Scotrail services please click here (opens new tab).
- For more information on Prestwick International Airport railway station please click here (opens new tab).
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Useful Links
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- Car Park 1 to Terminal access guide detailing the short route from car park 1, the accessible parking and pick up / drop off point to the airport.
- To view the web page described above click here (opens in new tab).
- Airport Side Bus Stop To Terminal access guide detailing the route from the southbound bus stop to the airport.
- To view the web page described above click here (opens in new tab).
- Car Park 3 to Terminal access guide detailing the route from the railway station, northbound bus stop and car park 3 to the airport via the passenger link bridge.
- To view the web page described above click here (opens in new tab).
- Prestwick International Airport Station access guide for the adjoining railway station.
- To view the web page described above click here (opens in new tab).
Parking (Car Park 1 / Pick Up / Drop Off)
- The venue does have its own car park.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 405cm x 500cm (13ft 3in x 16ft 5in).
- The nearest Blue Badge bay is 42m (45yd 2ft) from the Main Exit.
- The furthest Blue Badge bay is 89m (97yd 12in) from the Main Exit.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located to the right of the building.
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Comments
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- There is a help button on the entry system that can be used for anyone who may need assistance from any of the car parks.
- There are an additional 6 designated bays in the Upper Car Park 2 (photographs 7 and 8).
- The nearest Car Park 2 bay is 190m and the furthest 210m from the main entrance.
- Assistance may be required as there is a moderate slope from the Upper Car Park.
- Drop-off parking is £3 for up to 1 hour in Car Park 1 in front of the Terminal.
- Please click here for details of the route from the nearest Blue Badge bay to the terminal.
- Please click here for details of the route from Car Park 3 to the terminal..
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the terminal on the left.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 167cm.
- There are fixed barriers at this entrance.
- The minimum width between the fixed barriers is 170cm.
- There is not a member of staff available for assistance at this entrance.
- There is a slope with a very easy incline.
Outside Access (Alternative Entrance)
- This information is for the entrance located at the front of the terminal on the right.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 156cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There are fixed barriers at this entrance.
- The minimum width between the fixed barriers is 179cm.
- There is not a member of staff available for assistance at this entrance.
Reception (Information Centre)
- The desk/counter is 48m (52yd 1ft) from the Main Entrance.
- The desk is 32m (34yd 2ft) from the security.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
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Comments
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- The Passenger Assistance Area is located at the Information Centre on the left.
- Wheelchairs are available to borrow from the Information centre, or may be be collected from the rank on the right as you enter via the Main Entrance.
- Baggage tracing is available via the Information Centre.
- The reception desk is generally staffed from 04:00-00:00.
- There is a cuddle clip available.
Counter (Check-in)
- The counter is 25m (27yd 1ft) from the entrance.
- There is level access to the counter from the entrance.
- The height of the counter is high (110cm+).
- There is not a lowered section.
- Lighting levels are good.
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Comments
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- The Passenger Assistance area is located by the Information Centre. Wheelchair users or mobility impaired passengers wishing special assistance should go to the Information Centre to the right.
- The Passenger Assistance check-in lane is on the left.
Inside Access (Terminal Building and Arrivals Hall)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- The lighting levels are good.
- Motorised scooters are welcomed in public parts of the venue.
- The type of flooring in walkways and corridors is carpet and tiles.
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Comments
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- There is an ATM available.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- The stairs are located adjacent to Security, right from the Information Desk.
- The stairs are approximately 66m from the Main Entrance.
- There are 15+ steps between floors.
- The lighting levels are good.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Other Floors (Link Bridge)
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G and 1.
- The escalators steps are clearly marked.
- The foot and head of the escalators are clearly marked.
- The lighting levels are good.
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Comments
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- There are bollards at the top and bottom of the escalators.
- The minimum width between the bollards is 48cm.
- The link bridge to the station can also be accessed by lift or the main stairs via the balcony route above check-in.
Lift
- There is a lift for public use.
- The lift is located to the right of the building, between Security and the Bar/Restaurant.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- The lift is approximately 81m (88yd 1ft) from the Main Entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 137cm x 150cm (4ft 6in x 4ft 11in).
- The clear door width is 90cm (2ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is good.
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Comments
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- The lift is 44m from the Main Entrance to the right of the building.
- The lift is 147m round the balcony from the link bridge on the first floor.
- The lift is 74m round to the right from the check-in desks at the front.
Toilet with Adaptations (Arrivals - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 102m (111yd 1ft) from the Main Entrance.
- This accessible toilet is located to the right of the Main Terminal in the Arrivals Area, beside McIntyre's.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is easy to open.
- The dimensions of the accessible toilet are 148cm x 180cm (4ft 10in x 5ft 11in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
- The coat hook is within 120cm (3ft 11in) from floor level.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 104cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
Toilet with Adaptations (First Floor - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the lift.
- This accessible toilet is located on the first floor, to the left from the lift at the entrance to the Male Toilets.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The door is easy to open.
- The dimensions of the accessible toilet are 152cm x 330cm (4ft 12in x 10ft 10in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
- The coat hook is not within 120cm (3ft 11in) from floor level.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 85cm.
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are moderate to good.
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Comments
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- There is a similar, slightly wider Accessible Toilet located at the entrance to the first floor Female Toilets, as shown in photographs 7 to 12.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in Arrivals.
- The female toilet(s) is/are approximately 101m (110yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is not available.
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in Arrivals.
- The male toilet(s) is/are approximately 93m (101yd 2ft) from the Main Entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is not available.
- Lighting levels in the male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the female Toilets.
- The height of the baby change table once extended is 91cm (2ft 12in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There are additional Standard Toilets on the first floor.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor, near the link bridge balcony.
- The female toilet(s) is/are approximately 27m (29yd 1ft) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor, to the left from the lift.
- The male toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located adjacent to the Male Toilets.
- The height of the baby change table once extended is 86cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
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Comments
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- There is a similar Baby Changing table in the Female Toilets Breastfeeding Room.
Additional Info
- Staff do receive disability awareness / equality training.
- Water bowls for assistance dogs are available.
- There is a dog toilet or toileting area.
- There are mobility aids available.
- The mobility aids available include wheelchairs and motorised wheelchairs.
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Comments
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- Photographs 1 and 2 show the wheelchairs available to borrow, to the right from the Main Entrance, opposite check-in.
- Passengers with hidden disabilities can request a sunflower lanyard to make staff aware.
- Photograph 3 shows a sunflower lanyard which can be kept and reused whenever travelling here.