You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in December 2021.
• There have been no changes to the parking.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are free standing.
• The height of the hand sanitiser is 105cm.
• Hand sanitisers are available inside the venue.
• Additional hand sanitising stations have been installed across all areas of the Passenger Journey for Departures and Arrivals.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• Electronic and wall mounted displays showing visuals have been installed throughout.
• All counters now have protective screens.
• Up and down directional arrows have been displayed on the Main Terminal stairway.
• Toilets are available.
• All passengers, visitors and staff are required to wear a face mask.
• There is a vending machine near the Information Centre which is stocked with hand sanitiser travel bottles and travel kits including masks, wipes, and hand sanitiser.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Departures, Arrivals Hall, Bars, Restaurants, Cafés, Shops, Function Suite, Spectator Gallery, and a Prayer Room.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Prestwick.
• The nearest mainline station is Prestwick Airport.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking (Car Park 1/Pick Up/Drop Off). Skip to the next section.

Parking (Car Park 1/Pick Up/Drop Off)

• The venue does have its own car park.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 405cm x 500cm (13ft 3in x 16ft 5in).
• The nearest Blue Badge bay is 42m (45yd 2ft) from the Main Exit.
• The furthest Blue Badge bay is 89m (97yd 12in) from the Main Exit.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located to the right of the building.

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• Comments View
  • There are an additional 6 designated bays in the Upper Car Park 2.
  • The nearest Car Park 2 bay is 189m from the Main Entrance and the furthest is 211m.
  • Assistance may be required as there is a moderate slope from the Upper Car Park.
  • Drop-off parking is free for 30 minutes with a Blue Badge, or £2 for 30 minutes in Car Park 1, near the front of the Terminal.
  • Please click here for details on route from nearest Blue Badge Bays.
  • Please click here for details on route from Car Park 3..

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 150cm (4ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 167cm (5ft 6in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Alternative Entrance). Skip to the next section.

Outside Access (Alternative Entrance)

• This information is for the entrance located at the front of the building, to the right.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 156cm (5ft 1in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).

You are on Reception (Information Centre). Skip to the next section.

Reception (Information Centre)

• The desk/counter is 48m (52yd 1ft) from the Main Entrance.
• The desk is 32m (34yd 2ft) from the security.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

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• Comments View
  • The Passenger Assistance Area is located in the Information Centre on the left.
  • Wheelchairs are available to borrow here or can be collected to the right from the Main Entrance on the way.
  • Baggage tracing is available via the Information Centre.
  • The reception desk is generally staffed from 04:00-00:00.

You are on Counter (Check-in). Skip to the next section.

Counter (Check-in)

• There is level access to the counter from the entrance.
• The height of the counter is high (110cm+).
• There is not a lowered section.
• Lighting levels are good.

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• Comments View
  • Wheelchair users or mobility impaired passengers can skip past the main queuing system by going straight to the Information Centre to the right.
  • The Special Assistance area is located within the Information Centre.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• The lighting levels are good.
• Motorised scooters are allowed in public parts of the venue.
• The type of flooring in walkways and corridors is carpet and tiles.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1 and 2.
  • The stairs are located adjacent to Security, right from the Information Desk.
  • The stairs are approximately 66m from the Main Entrance.
  • There are 15+ steps between floors.
  • The lighting levels are good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Other Floors (Link Bridge). Skip to the next section.

Other Floors (Link Bridge)

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G and 1.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are good.
• Comments View
  • There are bollards at the top and bottom of the escalators.
  • The minimum width between the bollards is 48cm.
  • The link bridge to the station can also be accessed by lift or the main stairs via the balcony route above check-in.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the building, between Security and the Bar/Restaurant.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1 and 2.
• The lift is approximately 81m (88yd 1ft) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 137cm x 150cm (4ft 6in x 4ft 11in).
• The clear door width is 90cm (2ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is good.

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• Comments View
  • The lift is 44m from the Main Entrance to the right of the building.
  • The lift is 147m round the balcony from the link bridge on the first floor.
  • The lift is 74m round to the right from the check-in desks at the front.

You are on Accessible Toilet (Arrivals. Left Hand Transfer). Skip to the next section.

Accessible Toilet (Arrivals. Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 102m (111yd 1ft) from the Main Entrance.
  • This accessible toilet is located to the right of the Main Terminal in the Arrivals Area, beside McIntyre's.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 148cm x 180cm (4ft 10in x 5ft 11in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
  • The coat hook is within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 104cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Accessible Toilet (First Floor. Left Hand Transfer). Skip to the next section.

Accessible Toilet (First Floor. Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the lift.
  • This accessible toilet is located on the first floor, to the left from the lift at the entrance to the Male Toilets.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 152cm x 330cm (4ft 12in x 10ft 10in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
  • The coat hook is not within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.
• Comments View
  • There is a similar, slightly wider Accessible Toilet located at the entrance to the first floor Female Toilets, as shown in photographs 7 to 12.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in Arrivals.
  • The female toilet(s) is/are approximately 101m (110yd 1ft) from the Main Entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is not available.
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in Arrivals.
  • The male toilet(s) is/are approximately 93m (101yd 2ft) from the Main Entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is not available.
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the female Toilets.
  • The height of the baby change table once extended is 91cm (2ft 12in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are additional Standard Toilets on the first floor.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor, near the link bridge balcony.
  • The female toilet(s) is/are approximately 27m (29yd 1ft) from the lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, to the left from the lift.
  • The male toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located adjacent to the Male Toilets.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • There is a similar Baby Changing table in the Female Toilets Breastfeeding Room.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Water bowls for assistance dogs are available.
• There is a dog toilet or toileting area.
• There are mobility aids available.
• The mobility aids available include wheelchairs and motorised wheelchairs.

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• Comments View
  • Photographs 1 and 2 show the wheelchairs available to borrow, to the right from the Main Entrance, opposite check-in.
  • Passengers with hidden disabilities can request a sunflower lanyard to make staff aware.
  • Photograph 3 shows a sunflower lanyard which can be kept and reused whenever travelling here.