Access Guide
Introduction
- Services / facilities within the building include a natural history museum and over 20 galleries, including exhibitions of decorative art, Salvador Dali, Glasgow Boys, Dutch and French art.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Glasgow.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Glasgow Central.
- The nearest underground station is Kelvinhall.
COVID-19 Information
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- Toilets are available.
- The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information on the 'We're Good to Go' Industry Standard please click here.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 390cm x 460cm (12ft 10in x 15ft 1in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 42m (45yd 2ft) from the main entrance.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is a designated drop off point.
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Comments
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- The car park costs £1.00 for four hours and is free to blue badge holders.
Outside Access (Main Entrance)
- This information is for the entrance located on Argyle Street.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 132cm (4ft 4in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 156cm (5ft 1in) wide.
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Comments
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- The automatic doors are push pad operated.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located directly outside the entrance.
- There is / are 13 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Outside Access (Main Entrance-Lift)
- This information is for the entrance located on Argyle Street.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 97cm (3ft 2in) wide.
Lift (Main Entrance)
- There is a lift for public use.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G.
- The lift is 3m (9ft 10in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 97cm x 140cm (3ft 2in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
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Comments
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- This lift is on the left as you face the main entrance.
- This lift takes you up to the main entrance doors bypassing the steps.
Reception (Main)
- The reception desk is 18m (20yd) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use system.
Outside Access (Rear Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 95cm (3ft 1in) wide.
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Comments
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- The details given are for the left hand door as you face the entrance.
- There is a similar door on the right and revolving doors in the middle.
Reception (Enquiries)
- The reception desk is 3m (9ft 10in) from the rear entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift (Main)
- There is a lift for public use.
- The lift is located on the left past the enquiry desk.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1.
- The lift is 27m (30yd) from rear entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 122cm x 158cm (4ft 0in x 5ft 2in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask at the enquiry desk.
Restaurant Bar Internal (KG Cafe)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 4m (13ft 1in) from the cafe entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Restaurant Bar Internal (KG Coffee Shop)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 1m (3ft 3in) from the cafe entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
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Opening Times
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- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 11:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday 11:00 - 17:00.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 20m (22yd) from the rear entrance.
- The accessible toilet is located on the right past the enquiries desk.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 240cm x 248cm (7ft 10in x 8ft 2in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 130cm (4ft 3in) high.
- There is not a toilet roll holder.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 82cm (2ft 8in) high.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- There is a height adjustable bed 180cm long within this facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the right past the enquiries desk.
- The female and male toilets are 18m (20yd) from the rear entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Comments
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- The photographs show the female and male toilets respectively.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.