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SEC Centre (Scottish Event Campus)

Stobcross Road, Glasgow, G3 8YW

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Access Guide

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Introduction

  • Comments View
    • There is a dedicated accessibility telephone line to the venue.
    • Please call 08009 520 110 for tickets, requests or advice.
    • The SEC Centre is part of the Scottish Event Campus.
    • There are covered links from the SEC Centre to the SEC Armadillo (formerly the Clyde Auditorium) and the Crowne Plaza Hotel.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Exhibition Centre.
  • The nearest underground station is Kinning Park.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is SEC Hydro Car Park.
    • The car park is located to the left of the building on Stobcross Road.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are not available.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the SEC Armadillo building on Congress Road.
  • Comments View
    • The drop-off point is closed off during SSE Hydro evening events.
    • There are several designated bays within the multi-storey car park on level 3 which is linked by the bridge to the car park lift.
    • The bridge has easy slopes towards the centre.
    • The car park also has its own lifts.

Level Change (Car Park Bridge)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up and over from the car park.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Other Floors (Car Park Bridge)

  • Steps View
    • The floors which are accessible by stairs are G,1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 117cm (3ft 10in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 110cm (3ft 7in).

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (West Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 113cm (3ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 113cm (3ft 8in).

Level Change (West Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Reception (Information Desk)

  • The desk/counter is 22m (24yd 2in) from the main entrance on the right.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Reception (Booking Office)

  • The desk/counter is 40m (43yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 10:00 - 18:00.
    • Tuesday 10:00 - 18:00.
    • Wednesday 10:00 - 18:00.
    • Thursday 10:00 - 18:00.
    • Friday 10:00 - 18:00.
    • Saturday 10:00 - 17:00.
    • Sunday Closed.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Other Floors (Main Concourse)

  • Steps View
    • The floors which are accessible by stairs are G-M.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Other Floors (Loch Suite)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.

Lift (Concourse Lift)

  • There is a lift for public use.
  • The lift is located in the middle of the concourse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-M.
  • The lift is approximately 80m (87yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is bright.

Lift (Loch Suite)

  • There is a lift for public use.
  • The lift is located on the left halfway up the main concourse.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 50m (54yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 192cm x 140cm (6ft 4in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Exhibition Halls

  • There are 5 interconnected exhibition halls, all with level access. Halls 3,4 and 5 may be combined.
  • There is no sound enhancement in the halls, but portable loop systems are available for local use.
  • lighting is adjustable up to bright throughout.
  • Music may be played in halls during events.
  • There are accessible and standard toilets within all the halls.

Theatre (Lomond Auditorium)

  • There are designated spaces for wheelchair users.
  • Designated seating is located the centre aisle.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit next to the user.
  • It is 18m (19yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,please the cloakroom.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • Wheelchair spaces may be provided at the front or to the rear of the level stall seating area.
    • Please request at the time of booking, including requesting free companion seat.
    • There are 6 medium steps up to the stage at each side, one with a left handrail and one with a right handrail.

Eating and Drinking (Clydebuilt)

  • The following information is for the restaurant/bar.
  • The bar is located off the main concourse.
  • The bar does serve food.
  • Full table service is available.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 30m (32yd 2ft) from the main entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Deli Bakery)

  • The following information is for the cafe.
  • The cafe is located off the main concourse.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 45m (49yd 8in) from the main entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet (West Entrance)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the west entrance.
    • This accessible toilet is located off the west entrance foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from please ask any member of staff.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 415cm (5ft 7in x 13ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 98cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm did not sound when tested.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, general domestic waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm (4ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet cubicle.
    • The height of the baby change table once extended is 84cm (2ft 9in).
  • Comments View
    • There are similar facilities in each of the exhibition halls and at the entrance to the Lomond Auditorium.

Standard Toilet(s) (West Entrance)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located off the west entrance foyer.
    • The female and male toilets are approximately 16m (17yd 1ft) from the west entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the male and female toilets.
    • The height of the baby change table once extended is 85cm (2ft 9in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are similar facilities in each of the exhibition halls and at the entrance to the Lomond Auditorium.

Accessible Toilet (Main Concourse)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 90m (98yd 1ft) from the main entrance.
    • This accessible toilet is located half way down the concourse.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from please ask any member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 142cm x 287cm (4ft 8in x 9ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 224cm (7ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
  • Comments View
    • There are similar facilities in each of the exhibition halls and at the entrance to the Lomond Auditorium.

Accessible Toilet (Baby Care)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 80m (87yd 1ft) from the main entrance.
    • This accessible toilet is located on the left by the standard toilets. This toilet facility is designated as 'Baby Care'.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • This is a baby change facility.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 312cm x 322cm (10ft 3in x 10ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the Baby Care facility / accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).
  • Comments View
    • There is an additional sink on the baby change bench.

Standard Toilet(s) (Main Concourse)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.