You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include accomodation with a mixture of ensuite rooms and shared bathrooms and kitchens.
  The accomodation has four different sections: Surrey Old House, Surrey Main, Surrey Link and Surrey Annexe.
  Surrey Old House and Surrey Link are accessed via the main entrance, with both being accessed via a manual door either side of the reception.
  Surrey Main and Surrey Annexe are located off the central Courtyard.
  Surrey Main is the only one of the four which has shared shower rooms and bathrooms with the rest being ensuite. All sections of Surrey House have shared kitchen and dining areas.
  The accessible areas in Surrey House are the ensuite rooms on the ground floor of the Old House (accessed via the ramped main entrance or slight slope off the courtyard) and the ensuite rooms in the flats in Surrey Link which can be accessed via a lift (out of order at time of survey - January 2022).
• Services / facilities within the grounds include an Orangery which is in the centre of the courtyard between the Surrey House buildings. It is currently set up as a common room with seating and games (pool, table tennis) and it links to the main building.
• Surrey House main entrance is located away from the central campus buildings on Shardeloes Road.
  The main entrance is 275m away from the main gated entrance to the Richard Hoggart building located off Lewisham Way.
  At this entrance and around campus there are maps and signs which show the accessible routes within and around the buildings.

You are on Getting Here (Getting to Surrey House). Skip to the next section.

Getting Here (Getting to Surrey House)

Collapse all Expand all

• By Road View
  • Surrey House is located in New Cross, South East London on Lewisham Road, approximately 5 miles from central London. It is located 275m from the main Campus.
    From Central London take the A2 towards Dover via Old Kent Road. At the end of Old Kent Road (on the New Cross Gate one-way system), continue onto New Cross Road. Follow New Cross Road until a right turn into Amersham Road and follow it to the crossroads with Lewisham Way. Stay in the right-hand lane and head straight across onto Shardeloes Road where Surrey House is immediately on the left.
    If you wish to get to the main Campus you would turn right at the crossroads with Lewisham Way and head along that road until a left turn into Laurie Grove.
    From Kent, Surrey, Sussex, or north if using Blackwall Tunnel or Dartford River Crossing (southbound).
    Follow the A20 towards London (using M25 or South Circular road to join the nearest of these).
    On the A20, after passing through Lewisham, Surrey House is on the left-hand side on Shardeloes Road around 380m before the A2 and A20 merge (New Cross Way/ Lewisham Way). The Richard Hoggart Building/campus is clearly visible on the left around 275m after Surrey House.
  • There is not parking specifically for Surrey House.
    Parking along Shardeloes Road is restricted for the first 50m (red route) from the direction of Lewisham Way. Along the rest of the road there are standard on-street parking bays which are not individually spaced and do not have any signage/road markings indicating restrictions.
    The bays are on a first come, first served basis.
    There are 2 on-street Blue Badge bays on Dixon Road, to the right of the Richard Hoggart Building, approximately 730m via road from the Surrey House.
    Parking is limited on the Goldsmiths Campus but there are a number of designated bays for Blue Badge holders reserved for current staff and students with mobility needs.
    The bays are around 700m via the road from Surrey House.
    Visitors requiring parking should contact the college at least 48 hours in advance.
• By Bus View
  • There is bus stop 35m from the entrance to Surrey House on Shardeloes Road which is served by buses 171, 172, N171.
    There is also a bus stop on Lewisham Way within 120m that is served by buses 21, 136, 171, 172, 321, 436, , N21, N136, N171.
• By Train View
  • The nearest over ground station is New Cross Rail Station and is approximately 5 minutes away by car from Surrey House (0.5 miles).
    New Cross Gate Rail Station is also within a similar travelling distance of Surrey House.
• By Underground View
  • There is not an underground station within travelling distance of Surrey House.
• Useful Links View
  • Transport for London.
  • To view the web page described above click here (opens in new tab).
  • National Rail.
  • To view the web page described above click here (opens in new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• To see more information on Switchboard please click here (opens new tab).
• Telephone Number: 020 7919 7171.
• To see more information on Course Enquiries please click here (opens new tab).
• Telephone Number: 020 7078 5300.
• Email: [email protected].
• To see more information on Admissions please click here (opens new tab).
• Email: [email protected].
• To see more information on Student Centre please click here (opens new tab).
• Telephone Number: 020 7919 7050.
• Email: [email protected].
• The Student Centre provides general advice, enrolments, fees, assessments, housing and finance advice.
• To see more information on Disability and Wellbeing Service please click here (opens new tab).
• Telephone Number: 020 7919 7050.
• Email: [email protected].
• The Disability and Wellbeing Service can help you to arrange any reasonable adjustments, equipment or support you need to study effectively at Goldsmiths.

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

Collapse all Expand all

• Site/Campus Car Parks View
  • There is not a site/campus car park within approximately 200m.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking View
  • Clearly signed and/or standard marked parking bays are available.
  • The on street standard parking bay(s) is/are located on Shardeloes Road.
  • Parking along Shardeloes Road is restricted for the first 50m (red route) from the direction of Lewisham Way. Along the rest of the road there are standard on-street parking bays which are not individually spaced and do not have any signage/ road markings indicating restrictions.
    They are on a first come, first serve basis.
    There are 2 on-street Blue Badge bays on Malpas Road 250/300m away from Surrey House and 1 on St Donatts Road 250m away.
    There are also 2 on-street Blue Badge bays on Dixon Road, to the right of the Richard Hoggart Building, approximately 730m via road from the Surrey House.
• Drop Off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the building on Shardeloes Road.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key fob is required for access at this entrance.
  • The height of the card reader/lock is 95cm (3ft 1in).
  • There is a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 119cm (3ft 11in).
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located to the left as you face the entrance.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp is 116cm (3ft 10in).
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located in front of the entrance.
  • There is / are 4 step(s) to access the entrance.
  • There is tactile paving at the top and bottom of the step(s).
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • There are 3 clearly marked steps of a medium height, however there is 1 shallow unmarked step before them which could be a trip hazard.
  • The push-button to exit is 116cm.
  • Reception is in front of the entrance doors with an internal ramped access to Surrey Old House to the left and Surrey Link to the right of reception.
  • The Courtyard and other accomodation areas are through the entrance/exit opposite.

You are on Outside Access (Reception/Courtyard Entrance). Skip to the next section.

Outside Access (Reception/Courtyard Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the rear of reception and opposite the main entrance.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key fob is required for access at this entrance.
  • The height of the card reader/lock is 98cm (3ft 3in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 98cm (3ft 3in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • The width of the ramp is 98cm (3ft 3in).
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located within the Central Courtyard. They are used if visiting the Reception/Courtyard entrance from Surrey House Annexe or via the gated entrance off Brindley Street.
  • There is / are 16 step(s) to access the entrance.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • The slight slope by the entrance doors is 17cm wide.
  • The push-button to exit into the courtyard from reception is 115cm high.
  • The gated entrance/exit onto Brindley Street by Surrey House Annexe is via an uneven concrete paved path (photographs 4 and 5).
  • The gates at the entrance were permanently held open at the time of survey (January 2022).

You are on Outside Access (Surrey Old House - Basement Accessible Exit). Skip to the next section.

Outside Access (Surrey Old House - Basement Accessible Exit)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located off Lewisham Way, to the left from the main entrance.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are push pad activated when exiting.
  • The door(s) is / are single.
  • The width of the door opening is 85cm (2ft 9in).
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
• Comments View
  • The push-pad to exit is 115cm high. The slope from the exit leads to street level.
  • This entrance/exit provides an accessible route to the study room/laundry room on the basement floor. At the time of survey the automatic door/push-pad wasn't working (January 2022).
  • There is no way of opening the automatic door from outside (no key code/key card/lock of any kind) so the door has to be opened from inside.

You are on Outside Access (Surrey Main). Skip to the next section.

Outside Access (Surrey Main)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located within the Central Courtyard, close to the Reception/Courtyard entrance.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key fob is required for access at this entrance.
  • The height of the card reader/lock is 110cm (3ft 7in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 111cm (3ft 8in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is steep.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
• Comments View
  • This entrance gives access to the Surrey Main stairwell.
  • When facing the Surrey Main entrance, the reception and exit onto Shardeloes Road is to the right.

You are on Outside Access (Surrey Main Alternative Entrance (stepped)). Skip to the next section.

Outside Access (Surrey Main Alternative Entrance (stepped))

Collapse all Expand all

• Entrance View
  • This information is for the entrance located off the Central Courtyard, opposite the Surrey Main entrance.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key fob is required for access at this entrance.
  • The height of the card reader/lock is 135cm (4ft 5in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located at the door (doorstep).
  • There is / are 1 step(s) to access the entrance.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep (18cm+).
  • The steps do not have handrails.
• Comments View
  • The step is 21cm high and there is a push-button to exit at 118cm high. This is not the main entrance into Surrey Main but gives access to the rooms on the lower level of the ground floor (Rooms 113-120). These rooms have a level change (9 steps) to access their toilets/bathrooms on every floor.
  • At the time of survey the path to the entrance was narrowed by scaffolding to 112cm wide. (January 2022).

You are on Outside Access (Surrey House Annexe). Skip to the next section.

Outside Access (Surrey House Annexe)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located to the rear/towards the back of Surrey House Courtyard.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key fob is required for access at this entrance.
  • The height of the card reader/lock is 130cm (4ft 3in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) may be difficult to open.
  • The width of the door opening is 91cm (2ft 12in).
  • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope does not bypass the step(s).
  • The ramp/slope gradient is steep.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located in front of the entrance within the Central Courtyard. The steps give access to Surrey Annexe and the gate onto Brindley Street.
  • There is / are 16 step(s) to access the entrance.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep (18cm+).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • Photograph 4 shows the wall-mounted hand sanitiser (25cm high) by the entrance and there is a push-button 132cm high to exit.
  • Surrey House Annexe is accessed via the steep slope (photograph 5) and the steps down from the higher level of The Courtyard (photograph 6).
  • The steps can be bypassed if the gated entrance/exit onto Brindley Street (photograph 7) is permanently held open, as it was at the time of survey (January 2022), however it may on occasion be closed.
  • There is an uneven concrete paved path between the gate and the entrance to Surrey Annexe (photographs 8 and 9).

You are on Outside Access (Accessible Entrance to the Orangery and Surrey Old house (Rooms G01-G05)). Skip to the next section.

Outside Access (Accessible Entrance to the Orangery and Surrey Old house (Rooms G01-G05))

Collapse all Expand all

• Entrance View
  • This information is for the entrance located in the Central Courtyard, to the left when accessing the Courtyard from the Reception/Courtyard Entrance.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key fob is required for access at this entrance.
  • The height of the card reader/lock is 86cm (2ft 10in).
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 86cm (2ft 10in).
• Ramp/Slope View
  • The ramp/slope is located leading up towards the entrance from The Courtyard.
  • The ramp/slope gradient is slight.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
• Comments View
  • There is a push-button 100cm high to exit from this entrance.
  • This entrance gives accessible step-free access to the ground floor (rooms G01-G05) of Surrey Old House and The Orangery.The entrance into the building is next to the Surrey Old House accomodation staircase.
  • There are 2 manual, heavy doors 82-84cm wide to access The Orangery from the staircase, one with a key fob reader 90cm high.

You are on Outside Access (Orangery Entrance (stepped)). Skip to the next section.

Outside Access (Orangery Entrance (stepped))

Collapse all Expand all

• Entrance View
  • This information is for the entrance located in the Central Courtyard area, surrounded by the accomodation buildings.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) may be difficult to open.
  • The width of the door opening is 81cm (2ft 8in).
• Step(s) View
  • There is a / are step(s) at this entrance.
  • The step(s) is / are located in front of the entrance and at the door (doorstep).
  • There is / are 4 step(s) to access the entrance.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep (18cm+).
  • The steps do have handrails.
  • The handrails are on both sides.
• Comments View
  • The external entrance to The Orangery is via 3 clearly marked steps 8-12cm high and a doorstep which is 20cm high.
  • There are 2 identical very heavy single doors which open outwards to enter The Orangery.
  • The Orangery can be accessed step-free via the accessible entrance detailed in the previous section.

You are on Reception. Skip to the next section.

Reception

• The desk is 2m (2yd 7in) from the main entrance.
• The reception area is clearly visible from the entrance.
• There is step free access to this reception area.
• The lighting levels in the reception area are good.
• The reception desk/counter is medium height (77cm - 109cm).
• There is a low section of the counter (76cm or below) available.
• There is not a clear knee recess beneath the low/lowered counter.
• The desk is staffed.
• There is not a hearing assistance system.

Collapse all Expand all

• Comments View
  • There is a wall-mounted hand sanitiser 112cm high at reception.
  • Reception receives letters and parcels for residents and deal with maintenance issues and queries. If reception is closed (photograph 3) residents can call 07595 452432 in emergencies.
  • There are low cupboards (80cm high) for parcels which are sorted alphabetically. There are letterboxes at 110-120cm high (photograph 4).
  • There is a sofa next to reception as shown in photographs 5-6.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There are doors in corridors which have to be opened manually.
• Getting Around View
  • There is clear signage for building facilities/areas in the foyer/reception area.
  • There is clearly written directional signage at key points of circulation routes.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • This building does not play background music.
  • There is not a hearing assistance system.
• Comments View
  • Photograph 1 shows the door into Surrey Link by reception. The door is single, manual, 86cm wide and has a key fob reader 86cm high to enter or a push-button 115cm high to exit.
  • There are various manual doors throughout the buildings and photographs 2-8 show some of the doors and corridors.
  • Photographs 9 and 10 show The Orangery which is central to The Courtyard and links onto Surrey Old House.
  • There is a pool table, table tennis tables and various types of seating (sofas, benches, chairs) and also tables at 75cm high.
  • Photographs 11 and 12 show the study space on the basement floor of the Surrey Old House. The manual double doors are heavy and 141cm wide. There is a key fob reader at 110cm high to enter/exit.
  • The study room has 3 tables at 75cm high with armchairs and a sofa and the Laundry Room is next door.
  • Photographs 13-15 show the Laundry Room on the basement floor of Surrey Old House. There are 3 washers and dryers, with one dryer accessible for a wheelchair user and the controls are 102cm high.
  • The machines can be paid for via the Circuit Laundry App or via the machines in the room with controls 85-102cm high.

You are on Other Floors (Surrey Old House - Main Staircase). Skip to the next section.

Other Floors (Surrey Old House - Main Staircase)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are B, G, 1, 2, 3.
  • The stairs are located to the left from reception and main entrance within the Surrey Old House.
  • The stairs are approximately 19m from the main entrance.
  • There are 15+ steps between floors.
  • There are manual, single doors which may be difficult to open to access the stairwell on all floors.
  • The lighting levels are good.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • There are double or single doors to access the staircase on the ground floor (photographs 1 and 2). Photographs 3 and 4 show the staircase from G to 2 Photographs 5 and 6 show the staircase from the 2nd to the 3rd floor. It has clearly marked steps and a handrail on the left. Photographs 7 and 8 show the door and staircase between B and G. The stairs are clearly marked, 17cm high with the handrail on the right. The door is angled (153-193cm high) as it is under the main section of stairs. The basement could be reached by the side exit off Lewisham Way, however there is no way of opening that door from outside without assistance from inside.
• Comments View
  • There are refuge points with intercoms 105cm high from the first floor up as shown in photograph 9.

You are on Other Floors (Surrey Old House - Residents Staircase). Skip to the next section.

Other Floors (Surrey Old House - Residents Staircase)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are B, G, 1, 2, 3.
  • The stairs are located within Surrey Old House by the accessible entrance into the building from The Courtyard.
  • The stairs are approximately 2m from the accessible entrance to the Orangery/Surrey Old House ground floor.
  • There are 15+ steps between floors.
  • There are manual, single doors which may be difficult to open to access the stairwell on all floors.
  • The lighting levels are good.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The staircase has handrails intermittently solely on one side as it differs throughout in length.
    The stairs have a 21cm tread have a non-slip strip 2/3cm from the edge which could be confusing for somebody with a visual impairment.
    The ground floor area can be accessed via the courtyard by the slope and automatic door.
    The stairwell can be passed through to access rooms G01-G05 or The Orangery via 2 manual doors.
    The stairs have doors leading directly off them into the flats (photograph 5)and lead down to the basement (photograph 6) where there is a study space, Laundry room and Rooms B01-B04.

You are on Other Floors (Surrey Link). Skip to the next section.

Other Floors (Surrey Link)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3.
  • The stairs are located through the door into Surrey Link opposite Reception.
  • The stairs are approximately 7m from the main entrance.
  • There are 15+ steps between floors.
  • There are manual, single doors which may be difficult to open to access the stairwell on the first floor.
  • The lighting levels are good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Other Floors (Surrey Main). Skip to the next section.

Other Floors (Surrey Main)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3.
  • The stairs are located in Surrey Main, just inside the Surrey Main entrance.
  • The stairs are approximately 14m from the Surrey Main Entrance.
  • There are 15+ steps between floors.
  • There are manual, single doors which may be difficult to open to access the stairwell on all floors.
  • The lighting levels are good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.

You are on Other Floors (Surrey Annexe). Skip to the next section.

Other Floors (Surrey Annexe)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • The stairs are located in front of the Surrey Annexe entrance.
  • The stairs are approximately 1m from the Surrey Annexe entrance.
  • There are 16 steps between floors.
  • The lighting levels are moderate to good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is not a landing.

You are on Lift (Surrey Link). Skip to the next section.

Lift (Surrey Link)

• There is a lift for public use.
• The lift is located within Surrey Link close to Reception and the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• Wall mounted information boards are provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on the first floor.
• The lift is approximately 10m (10yd 2ft) from the Surrey House entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).

Collapse all Expand all

• Comments View
  • The lift was out of order at the time of survey (January 2022).
  • There is a refuge point by the lift from the first floor upwards with an intercom 105cm high.
  • The lift can provide step-free access to the ensuite rooms with shared kitchens in Surrey Link, with sloped or stepped access at the main entrance which is the only level change.

You are on Level Change (Ramp from Reception to Surrey Old House Accomodation). Skip to the next section.

Level Change (Ramp from Reception to Surrey Old House Accomodation)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to left of the main entrance and Reception leading to the accomodation in Surrey Old House.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up the ramp.
• The width of the ramp/slope is 120cm (3ft 11in).

Collapse all Expand all

• Comments View
  • There is a heavy, manual, single door 87cm wide at the top of the ramp. The door has a key fob reader 111cm high.

You are on Level Change (Surrey Old House Flat 1A-1I). Skip to the next section.

Level Change (Surrey Old House Flat 1A-1I)

• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the flat's central corridor.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Level Change (Surrey Main - Access to Rooms 113-120 (ground floor)). Skip to the next section.

Level Change (Surrey Main - Access to Rooms 113-120 (ground floor))

• There is a/are step(s) to access this area/service.
• The step(s) is/are located by the stepped Surrey Main alternative entrance.
• There is/are 9 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

Collapse all Expand all

• Comments View
  • Rooms 113-120 can be accessed via the Surrey Main alternative entrance (1 deep doorstep). However, their toilets/bathrooms (5 of each shared between each floor) are accessed via these steps. This is the case for every floor of Surrey Main.

You are on Level Change (Surrey Annexe Flats 2A-H, 4A-H, 6A-H). Skip to the next section.

Level Change (Surrey Annexe Flats 2A-H, 4A-H, 6A-H)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located by the entrances to flats from the stairwell.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).

Collapse all Expand all

• Comments View
  • All 3 flats on the right-hand side have similar stepped entrances. The ground floor (2A-H) entrance has no handrail, whilst the other 2 flats have a handrail on the left-hand side.

You are on Accommodation. Skip to the next section.

Accommodation

Collapse all Expand all

• Location of Accessible Accommodation View
  • The establishment provides 0 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
• Auxiliary Aids - General View
  • None of the rooms have auxiliary aids for people with sensory impairments.
  • The accommodation does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with residents in standard rooms.
• Ground Floor Rooms View
  • Ground floor rooms do not have level access.
  • Rooms are located within the four areas of Surrey House all with different access as detailed in previous sections: Surrey Old House, Surrey Link, Surrey Main and Surrey Annexe.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • There is level access to standard rooms on other floors.
  • Adjoining rooms are not available.
• Comments View
  • Surrey Old House Accomodation: The flats have ensuite rooms and shared kitchens with a counter 92cm high and a dining table 75cm high.
  • They have all standard amenities (hob/oven, microwave, fridge, low cupboards etc). The 3rd floor kitchen has a key fob 120cm high to access it from the resident's staircase.
  • Surrey Link Accomodation: The flats have ensuite rooms and similar kitchens with standard amenities.
  • There are key fob readers 112cm high and doors 81cm wide to enter the flats. Surrey Link's flats on upper floors could be accessed via lift when functional.
  • Surrey Main Accomodation: The flats have similar kitchens with standard amenities. The rooms are not ensuite, with each floor sharing 5 toilets and 5 bathrooms.
  • The shower rooms have 20cm stepped showers, sinks at 83cm high and doors 68cm wide.
  • The toilets are housed in narrow cubicles around 55cm wide with sinks 80cm high.
  • Rooms 113-120 on the ground floor and the corresponding rooms on the floors above have 9 steps to use the toilets and bathrooms.
  • Surrey Annexe Accomodation: The flats have ensuite rooms that share similar kitchens with standard amenities. The only flat without stepped access is 1A-1H.
  • Photographs 1-8 show the similar kitchens.
  • Photographs 9-13 show the shared toilets and stepped shower rooms within Surrey Main.

You are on Central Courtyard. Skip to the next section.

Central Courtyard

• The Central Courtyard is surrounded by the accomodation buildings, with different access to each.
• The paving is uneven in places.
• Photographs 1 and 2 show the central area with benches/chairs and the external entrance to The Orangery off this area.
• Photograph 3 shows the sloped accessible entrance off The Courtyard to The Orangery, whilst photographs 4 shows the steps down to Surrey House Annexe.
• Photograph 5 shows the concrete/paved path to gate onto Brindley Street.

You are on Accessible Toilet(s) (Old Surrey House - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Old Surrey House - Left Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located on the ground floor of Old Surrey House and can be reached internally through Old Surrey House or via the accessible entrance to The Orangery/Old Surrey House off the courtyard. It is then through one manual door (key fob reader 90cm high) from the Surrey Old House resident's staircase and the accessible toilet is directly in front of you.
  • This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance to The Orangery/Surrey Old House G01-G05.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from Reception. A key fob is needed by residents/visitors.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 163cm x 330cm (5ft 4in x 10ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 151cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 109cm.
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Comments View
  • The toilet is narrowed to 163x260cm as 2 washing machines are stored within as at time of survey (January 2022).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located by the side exit to Surrey Old House on the basement floor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 1m from the side exit/entrance to Surrey Old House.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is no signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
  • This was the only toilet by rooms B01-B04 and there is no shared shower therefore, this toilet is not solely for use by those rooms. This toilet is close to the study room, laundry room in the basement and Orangery on the ground floor. It can be used by residents using those facilities.