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Church Street Medical Centre

11b Church Street, Eastwood, Nottinghamshire, NG16 3BS

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Eastwood.
  • The venue is situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Nottingham.

Opening Times

  • Monday 08:00 - 18:30.
  • Tuesday 08:00 - 18:30.
  • Wednesday 08:00 - 18:30.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:30.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • The road outside has had the curb lowered on both sides to allow better access and lines painted to allow more convenient drop offs.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the venue.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 84cm (2ft 9in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 115cm (3ft 9in).

Reception (Main)

  • The desk is 4m (13ft 1in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk.

Reception (Dispensary)

  • The desk is 2m (6ft 7in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is not a touch screen.
  • There is a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are visual.
  • The waiting room / area does not have background music playing.
  • Vending machines are not available.
  • There is a play area or toys/books for a child to play with.
  • Lighting levels are bright.
  • Comments View
    • There is a subtitled Lifestyle screen giving patient information.

Consultation / Treatment Room (Consultation Room 2)

  • There are 11 consultation/treatment rooms available.
  • The room surveyed was Consultation Room 2.
  • The consultation / treatment room is 20m (22yd) from the main entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • All chairs with armrests available.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is located beyond the waiting room.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The dimensions of the accessible toilet are 190cm x 200cm (6ft 3in x 6ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 142cm (4ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 115cm (3ft 9in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille on request, large print on request, Makaton on request and different languages on request.
  • Water bowls for assistance dogs are available.
  • Staff who speak different languages are not generally on duty.
  • A member of staff trained in BSL skills is not normally on duty.
  • A member of staff trained in Makaton is not generally on duty.
  • Staff are not Text Relay aware.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • There is not a charge.
  • To obtain mobility aids please contact reception.