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Accident and Emergency

Princess Elizabeth Hospital, Rue Mignot, St Andrews, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • The A&E department is located at the rear of the main hospital building.

Opening Times

  • The venue is open 24hrs.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is located outside the A&E entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 460cm (11ft 6in x 15ft 1in).
  • The nearest designated bay is 20m (21yd 2ft) from the pedestrian entrance.
  • The furthest designated bay is 28m (30yd 1ft) from the pedestrian entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Accident and Emergency Pedestrian Entrance)

  • This information is for the entrance located at the rear of the main building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 130cm (4ft 3in) wide.
  • Comments View
    • This entrance gives access to level 2 of the hospital.
    • Manual wheelchairs are available to transfer patients.

Reception

  • The desk is 10m (10yd 2ft) from the A&E entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played sometimes in reception.
  • Motorised scooters are welcomed in public parts of the venue.
  • Wayfinding signage is available.
  • Pictorial signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 1m (3ft 3in) from the A&E entrance.
  • There is level access into the waiting room / area.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The room does have background music playing.
  • There is a television.
  • Controls are within 120cm (4ft) from floor level.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is space for an assistance dog to rest within the seating area.

Consultation / Treatment Room

  • The room surveyed was Examination Room 3.
  • The consultation / treatment room is 28m (30yd 1ft) from the A&E entrance.
  • There is level access to the consultation / treatment room.
  • There are not doors into the consultation / treatment room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • All chairs have armrests available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 7 bays available.
  • The area / room / bay surveyed was Resuscitation Bay.
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 132cm (4ft 4in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • No beds have bedside storage.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is not an accessible toilet for visitors to use on the ward.
  • There is an accessible toilet for visitors to use outside the ward.
  • The distance to the accessible toilet for visitors to use is 28m (30yd 1ft).
  • There is not a standard toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use outside the ward.
  • The distance to the standard toilet for visitors to use is 28m (30yd 1ft).
  • Lighting levels are bright.

Accessible Toilet

  • The nearest accessible toilet facilities are located in the Outpatients area.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located at the end of the main corridor.
    • Unisex toilets are 36m (39yd 1ft) from the A&E entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are bright.
  • Comments View
    • The unisex toilet facility is an ambulant cubicle with a vertical wall mounted grab rail to the left of the seat.
    • There is a drop down rail to the right of the seat but no lateral transfer space.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in different languages.
  • Water bowls for assistance dogs are available.
  • There is not a dog toilet or toileting area.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.