Access Guide
Introduction
- The Cashiers desk is located in the main reception area.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is located immediately outside the main entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft 2in x 13ft 9in).
- The nearest designated bay is 18m (19yd 2ft) from the main entrance.
- The furthest designated bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the main building.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 106cm (3ft 6in) wide.
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Second set of doors
View
- There is a second set of doors.
- The door(s) open automatically (towards you).
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
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Comments
View
- This entrance gives access to level 1 of the main building.
- Manual wheelchairs are available to transfer patients.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 10m (10yd 2ft) from the main entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Chairs with armrests are available.
- All chairs have armrests.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
Counter (Cashiers Desk)
- The counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is a bell to attract attention.
- The bell is not at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 105cm (3ft 5in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- This accessible toilet is located in the corridor off the rear of the reception area.
- This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door is light.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 180cm x 230cm (5ft 11in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 102cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Changing Facilities
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- Baby changing facilities are available within this accessible toilet.
- The height of the baby change table once extended is 75cm (2ft 6in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
View
- The female toilets are located in the corridor off the rear of the reception area.
- The female toilets are 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilets are located in the corridor off the rear of the reception area.
- The male toilets are 28m (30yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in different languages.
- Water bowls for assistance dogs are available.
- There is not a dog toilet or toileting area.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.