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Mulberry Health Suite

Rocquettes Hotel, Les Gravees, St Peter Port, Guernsey, GY1 1RN

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Access Guide

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Introduction

  • Comments View
    • The Mulberry Health Suite is located within Les Rocquettes Hotel.
    • Please see Les Rocquettes Hotel access guide for additional information.

Opening Times

  • Monday 06:30 - 21:00.
  • Tuesday 06:30 - 21:00.
  • Wednesday 06:30 - 21:00.
  • Thursday 06:30 - 21:00.
  • Friday 06:30 - 21:00.
  • Saturday 07:00 - 21:00.
  • Sunday 07:00 - 21:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There is an intercom.
  • The height of the intercom is 147cm (4ft 10in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 154cm (5ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The width of the door opening is 124cm (4ft 1in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading up to the entrance.
  • There is/are 3 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Accessible Entrance)

  • This information is for the entrance located to the left of the main entrance.
  • There is level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 90cm (2ft 11in).
  • Comments View
    • This entrance gives access to the bar area.
    • To reach recepton from this entrance there are 6 steps or a lift.

Level Change (Spa Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the spa entrance.
  • There is / are 4 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep.
  • The steps do not have handrails.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the step(s).

Lift

  • There is a lift for public use.
  • The lift is located immediately beyond the hotel accessible entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 7m (7yd 1ft) from the hotel accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 84cm x 130cm (2ft 9in x 4ft 3in).
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • The lighting levels are varied.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • The steps do have handrails.
  • The handrails are in the centre.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located to the right as you enter.
    • The fitness suite is 12m (13yd 4in) from the accessible entrance.
    • There is level access to the fitness suite.
    • There are not doors into the fitness suite.
  • IFI Accredited Fitness Suite View
    • No staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is available.
    • For example: upper body multi-station.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Standard Changing Room (Male)

  • There are standard changing rooms available.
  • The standard changing room is 16m (17yd 1ft) from the the accessible entrance.
  • The standard changing room is 7m (7yd 1ft) from the reception desk.
  • The standard changing room is 5m (5yd 1ft) from the swimming pool.
  • The standard changing rooms are located off the main corridor.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a shallow step.
  • Comments View
    • There is also a similar female changing room off the main corridor.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is 16m (17yd 1ft) from the accessible entrance.
    • The accessible toilet is located offthe main corridor.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 230cm x 270cm (7ft 7in x 8ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 77cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located within the accessible toilet.
  • The facilities available in the accessible shower are handrails.
  • There is level access to the services from the shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.