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Peninsula Hotel

Les Dicqs, Vale, Guernsey, GY6 8JP

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Access Guide

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Introduction

  • Services / facilities within the building include a hotel with conference rooms, function room, bar and restaurant.
  • Services / facilities within the grounds include an outdoor swimming pool and patio.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located in front of and at the rear of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • There are 4 standard parking bays at the front of the building shown in photographs 1 and 2.
    • These can be reserved for guests with mobility issues by prior arrangement.
    • The front car park is block paved.
    • The rear car park is block paved and loose chippings.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 142cm (4ft 8in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 124cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 126cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The first set of doors open by push bar on exit.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 130cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the kerb leading from the car park to the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The first set of doors are opened by push bar to exit.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the main reception and bar area.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Du Nord Bar)

  • The following information is for the restaurant/bar.
  • The bar is located on the ground floor, in the middle of the hotel, just past the reception desk.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 11m (12yd 1in) from the main entrance.
  • The distance between the floor and the lowest table is 60cm (1ft 12in).
  • The distance between the floor and the highest table is 92cm (3ft).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 10:00 - 23:00.
    • Tuesday 11:00 - 23:00.
    • Wednesday 10:00 - 23:00.
    • Thursday 10:00 - 23:00.
    • Friday 10:00 - 23:00.
    • Saturday 10:00 - 23:00.
    • Sunday 10:00 - 23:00.

Eating and Drinking (Du Nord Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the ground floor, at the rear left of the building as you enter via the main entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 17m (18yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 07:00 - 10:00.
    • Monday 12:00 - 14:00.
    • Monday 18:00 - 21:00.
    • Tuesday 07:00 - 10:00.
    • Tuesday 12:00 - 14:00.
    • Tuesday 18:30 - 21:00.
    • Wednesday 07:00 - 10:00.
    • Wednesday 12:00 - 14:00.
    • Wednesday 18:30 - 21:00.
    • Thursday 07:00 - 10:00.
    • Thursday 12:00 - 14:00.
    • Thursday 18:30 - 21:00.
    • Friday 07:00 - 10:00.
    • Friday 12:00 - 14:00.
    • Friday 18:30 - 21:00.
    • Saturday 07:00 - 10:00.
    • Saturday 12:00 - 14:00.
    • Saturday 18:30 - 21:00.
    • Sunday 07:00 - 10:00.
    • Sunday 12:00 - 14:00.
    • Sunday 18:30 - 21:00.

Function Rooms

  • The function rooms are located on the ground floor at the rear right of the building as you enter.
  • The function rooms are 20m from the main entrance.
  • The doors open towards you (pull).
  • The doors are double and heavy.
  • The clear door width is 158cm.
  • The room has dividing walls and can be used as one large room or a number of varying sized rooms.
  • There are 3 small rooms when all dividing doors are closed.
  • There are tables and chairs in the function room.
  • The height of the tables is 69cm.
  • The chairs do not have armrests.

Conference Rooms

  • There are 2 conference rooms.
  • The conference rooms are located to the right as you enter via the main entrance.
  • The conference rooms are 2m from the main entrance.
  • The doors open away from you (push).
  • The doors are single and light but on a self-closer.
  • The clear door width for the conference room doors is 79cm.
  • There are tables and chairs.
  • The height of the tables is 70cm.
  • Some of the chairs are height adjustable.
  • All of the chairs have armrests.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • There are manual, double, heavy doors to access the stairwell on all floors.

Lift

  • There is a lift for public use.
  • The lift is located to the left when entering through the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • There are manual, heavy, double doors to access the lift lobby on all floors.
  • The lift is approximately 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 106cm x 137cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Room (115)

  • General Information View
    • The Tourist Board rating is 3* Hotel.
    • There are 99 rooms in total.
    • There are 25 standard ground floor rooms.
    • There are 72 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 0 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 10m (10yd 2ft) from the reception.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Accessible Room View
    • The room number or room name viewed was 115.
    • The width of the door is 89cm (2ft 11in).
    • The height of the bed is 56cm (1ft 10in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm from floor level.
    • There is not a functional emergency alarm in the room.
    • It is out of reach(higher than 10cm (4") from floor).
    • An adjoining room is not available.
    • Assistance dogs are welcomed to stay with guests in accessible rooms.
  • Accessible Ensuite View
    • The width of the door to the ensuite is 87cm (2ft 10in).
    • The door opens outwards.
    • The door weight is light.
    • The door does not have a lock.
    • The dimensions of the accessible ensuite are 239cm x 171cm (7ft 10in x 5ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 172cm (5ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet, the wall mounted grab rails are on the left.
    • The toilet seat is 48cm (1ft 7in) above floor level.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 77cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There is a functional emergency alarm available in the ensuite.
    • Disposal facilities are not available.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip-down.
    • The flip-down or fixed seat height is 44cm (1ft 5in).
    • There are handrails available for the shower.
  • Signage, colour contrast and lighting in accessible rooms View
    • There is no additional signage on or near the hotel door.
    • The colour contrast between the external hotel room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal hotel room door and wall is good.
    • The colour contrast between the external ensuite door and wall is good.
    • Lighting levels are bright.
  • Colour contrast and lighting in accessible ensuite View
    • The colour contrast between the internal ensuite door and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are bright.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) vibrating pillow(s).
    • Vibrating fire alarms are available from reception.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
    • The number of accessible rooms with baths is 0.
    • The number of accessible rooms with wheel in showers is 2.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • None of these rooms are accessed by platform lift.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • There is a steep ramp to enter the shower created by the shower tray.

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There is also a shallow/children's pool with 3 steps to enter.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • This accessible toilet is located on the ground floor, to the left as you enter via the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 99cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 83cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet cubicle.
    • The height of the baby change table once extended is 99cm (3ft 3in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, to the left as you enter through the main entrance.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, to the left as you enter through the main entrance.
    • The male toilet(s) is/are approximately 1m (3ft 3in) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located immediately outside the venue.
  • A member of staff trained in BSL skills is not normally on duty.