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Captains

La Mare Denis, St Martin, Guernsey, GY4 6EF

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Access Guide

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Introduction

  • Services / facilities within the building include 4 bedrooms, a pub, restaurant and private function rooms.

Opening Times

  • Monday 11:00 - 00:00.
  • Tuesday 11:00 - 00:00.
  • Wednesday 11:00 - 00:00.
  • Thursday 11:00 - 00:00.
  • Friday 11:00 - 00:00.
  • Saturday 11:00 - 00:00.
  • Sunday 12:00 - 10:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front and to the side of the venue.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Level Change (Car Park to Lower Bar Entrances)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the lower bar entrances.
  • The ramp/slope gradient is steep.

Outside Access (Upper Bar Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building leading to the upper bar.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 167cm.
  • Step(s) View
    • The step(s) is/are located on the patio leading to the entrance and in the doorway.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The first step to the patio is 18cm high.
    • The second step in the doorway is 5cm high.
    • The step to the patio is not clearly marked.
    • The step in the doorway is clearly marked.

Inside Access (Upper Bar)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar area.
  • The lighting levels are medium.

Eating and Drinking (Upper Bar)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the upper bar entrance.
  • The distance between the floor and the lowest table is 23cm (9in).
  • The distance between the floor and the highest table is 100cm (3ft 3in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Bistro.

Other Floors (Lower Bar to Upper Bar)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 8 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are private function rooms and bedrooms.
  • Comments View
    • These stairs can be avoided by using the rear entrance.

Outside Access (Lower Bar Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, in the middle.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 75cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
  • Step(s) View
    • The step(s) is/are located leading from the car park to the patio and in the doorway of the first door.
    • There is/are 3 step(s).
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The height of the 2 steps leading to the patio are 11cm.
    • The height of the step in the first doorway is 8cm.

Outside Access (Lower Bar Side Entrance)

  • Entrance View
    • This information is for the entrance located to the left hand side of the building.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 95cm.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 85cm.
  • Step(s) View
    • The step(s) is/are located in the doorway of the first set of doors and just past the second set of doors.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 18cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.
  • Comments View
    • The height of the first step in the first doorway is 8cm.
    • The height of the second step just past the second set of doors is 18cm.
    • The height of the third step leading to the bar is 5cm.

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 170cm (5ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 76cm (2ft 6in).
  • Comments View
    • These doors are used to access the rooms.
    • To enter via the first door you need a key.
    • No key is required to exit via the first door.

Level Change (Rear Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance and in the doorway.
  • There is/are 2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).

Inside Access (Lower Bar)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Lower Bar)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in different areas throughout the building on the ground floor.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There are 2 medium height steps leading to additional seating in front of the bar area.
    • There is one shallow step leading to the restaurant area.

Eating and Drinking (Lower Bar)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the side patio door entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 106cm (3ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors (Rear Stairway)

  • Steps View
    • The floors which are accessible by stairs are 1-2.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are bedrooms.

Room (Room No 4)

  • General Information View
    • The Tourist Board rating is 3*.
    • There are 8 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 8 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • All rooms have an ensuite with a shower, toilet and a sink.

Level Change (Standard Rooms)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in the hallway leading to the rooms.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.

Standard Shower (Room No 4)

  • Shower facilities are available.
  • The showers are located in the bedroom ensuite.
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a deep step.
  • Comments View
    • The showers have adjustable shower heads.
    • The showers have removable shower heads.
    • The showers have a mixer tap.
    • This is a twist tap.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds surrounding the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.