Access Guide
Opening Times
- Reception is staffed 24 hours per day.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in St Peter Port.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does have to cross a road.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 174cm (5ft 9in) wide.
Level Change (Main Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is / are not clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the venue.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are single width.
- The door opening is 110cm (3ft 7in) wide.
Level Change (Side Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The width of the ramp or slope is 81cm (2ft 8in).
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Comments
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- There is a small threshold at the start of the ramp.
Reception
- The desk is 10m (10yd 2ft) from the side entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts of the venue.
- The lighting levels are bright.
Level Change (Other Floors, Main Lift, Leopard Restaurant and Bar and Standard Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is steep.
- The ramp or slope is portable.
- The width of the ramp or slope is 122cm (4ft).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the left of the reception area.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
Restaurant Bar Internal (Residents Lounge)
- The following information is for the restaurant.
- Once inside, there is not level access to the service.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 5m (5yd 1ft) from the side entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
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Comments
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- If the Leopard Bar and Restaurant is not accessible, main meals and drinks can be served in the residents lounge, contact the venue for more informatiuon.
Level Change (Richmond Suite)
- There are steps to access this area / service.
- The steps are located leading up to the facilities.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
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Comments
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- The services on other floors which are not accessible include rooms 102-114, 200-211, 218-219, 300-312, 318-319, 401-406, 500-508.
Lift (Main Lift)
- There is a lift for public use.
- The lift is located next to reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are B-G-1-2-3-4.
- The lift is 20m (21yd 2ft) from the side entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 98cm x 120cm (3ft 3in x 3ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is bright.
Lift (Second Lift)
- There is a lift for public use.
- The lift is located to the right of the reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3.
- The lift is 12m (13yd 4in) from the side entrance.
- The clear door width is 75cm (2ft 6in).
- The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 120cm from the floor.
- Highest control 140.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Room
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General Information
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- The Tourist Board rating is 4.
- There are 73 rooms in total.
- There are 0 standard ground floor rooms.
- There are 73 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
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Comments
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- The Herm Junior Suite has more manouvering space in the bedroom and has grab rails available in the en suite.
- The Penthouse Suite has more manouvering space in the bedroom area.
Restaurant Bar Internal (Leopard Bar and Restaurant)
- The following information is for the restaurant.
- Once inside, there is not level access to the service.
- Food is available from the bar.
- Full table service is available.
- There is ample room for a wheelchair user to manoeuvre.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 26m (28yd 1ft) from the lift.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
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Comments
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- If the Leopard Bar and Restaurant is not accessible, main meals and drinks can be served in the residents lounge, contact the venue for more informatiuon.
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Opening Times
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- Monday 07:00 - 10:00.
- Tuesday 07:00 - 10:00.
- Wednesday 07:00 - 10:00.
- Thursday 07:00 - 10:00.
- Friday 07:00 - 10:00.
- Saturday 08:00 - 10:00.
- Sunday 08:00 - 10:00.
Level Change (Leopard Bar and Restaurant and Standard Toilets)
- The steps are located after the 2 steps in the reception lobby and to the right of the main lift.
- There are 4 medium steps with handrails on both sides leading up to the standard toilets and a landing. There are a further 5 medium steps with handrails on both sides leading up to Leopard Restaurant and Bar.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 9m (9yd 2ft) from the side entrance.
- The accessible toilet is located to the left as you enter, in the residents lounge.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 107cm (3ft 6in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located next to the lift.
- The female and male toilets are 25m (27yd) from the side entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.