You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in St Peter Port.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does have to cross a road.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 174cm (5ft 9in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located in front of the entrance.
• There is / are 2 step(s) to the area / service.
• The step(s) is / are not clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located at the side of the venue.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are single width.
• The door opening is 110cm (3ft 7in) wide.

You are on Level Change (Side Entrance). Skip to the next section.

Level Change (Side Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The width of the ramp or slope is 81cm (2ft 8in).

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• Comments View
  • There is a small threshold at the start of the ramp.

You are on Reception. Skip to the next section.

Reception

• The desk is 10m (10yd 2ft) from the side entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in some parts of the venue.
• The lighting levels are bright.

You are on Level Change (Other Floors, Main Lift, Leopard Restaurant and Bar and Standard Toilets). Skip to the next section.

Level Change (Other Floors, Main Lift, Leopard Restaurant and Bar and Standard Toilets)

• There is a ramp or slope to access this service.
• The ramp or slope is steep.
• The ramp or slope is portable.
• The width of the ramp or slope is 122cm (4ft).
• There is a / are step(s) to access this area / service.
• The step(s) is / are located to the left of the reception area.
• There is / are 2 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is / are clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.

You are on Restaurant Bar Internal (Residents Lounge). Skip to the next section.

Restaurant Bar Internal (Residents Lounge)

• The following information is for the restaurant.
• Once inside, there is not level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 5m (5yd 1ft) from the side entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

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• Comments View
  • If the Leopard Bar and Restaurant is not accessible, main meals and drinks can be served in the residents lounge, contact the venue for more informatiuon.

You are on Level Change (Richmond Suite). Skip to the next section.

Level Change (Richmond Suite)

• There are steps to access this area / service.
• The steps are located leading up to the facilities.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The steps are clearly marked.
• The steps are deep.
• The steps do have handrails.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are B-G-1-2-3-4-5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Comments View
  • The services on other floors which are not accessible include rooms 102-114, 200-211, 218-219, 300-312, 318-319, 401-406, 500-508.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located next to reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are B-G-1-2-3-4.
• The lift is 20m (21yd 2ft) from the side entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 98cm x 120cm (3ft 3in x 3ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is bright.

You are on Lift (Second Lift). Skip to the next section.

Lift (Second Lift)

• There is a lift for public use.
• The lift is located to the right of the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3.
• The lift is 12m (13yd 4in) from the side entrance.
• The clear door width is 75cm (2ft 6in).
• The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are not within 120cm from the floor.
• Highest control 140.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 73 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 73 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some hotel rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) Teletext/subtitles.
  • The hotel does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.
• Comments View
  • The Herm Junior Suite has more manouvering space in the bedroom and has grab rails available in the en suite.
  • The Penthouse Suite has more manouvering space in the bedroom area.

You are on Restaurant Bar Internal (Leopard Bar and Restaurant). Skip to the next section.

Restaurant Bar Internal (Leopard Bar and Restaurant)

• The following information is for the restaurant.
• Once inside, there is not level access to the service.
• Food is available from the bar.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 26m (28yd 1ft) from the lift.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied.

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• Comments View
  • If the Leopard Bar and Restaurant is not accessible, main meals and drinks can be served in the residents lounge, contact the venue for more informatiuon.
• Opening Times View
  • Monday 07:00 - 10:00.
  • Tuesday 07:00 - 10:00.
  • Wednesday 07:00 - 10:00.
  • Thursday 07:00 - 10:00.
  • Friday 07:00 - 10:00.
  • Saturday 08:00 - 10:00.
  • Sunday 08:00 - 10:00.

You are on Level Change (Leopard Bar and Restaurant and Standard Toilets). Skip to the next section.

Level Change (Leopard Bar and Restaurant and Standard Toilets)

• The steps are located after the 2 steps in the reception lobby and to the right of the main lift.
• There are 4 medium steps with handrails on both sides leading up to the standard toilets and a landing. There are a further 5 medium steps with handrails on both sides leading up to Leopard Restaurant and Bar.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 9m (9yd 2ft) from the side entrance.
  • The accessible toilet is located to the left as you enter, in the residents lounge.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 86cm (2ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 107cm (3ft 6in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located next to the lift.
  • The female and male toilets are 25m (27yd) from the side entrance.
  • Inside the venue, there is not level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.