Access Guide
Introduction
- This is the largest remaining structure from the Occupation in the Channel Islands.
- Almost invisible from the surface, the tunnel complex covers 7000 square metres.
Opening Times (April and October)
- Monday 10:00 - 16:00.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 16:00.
- Sunday 10:00 - 16:00.
Opening Times (May to September)
- Monday 10:00 - 16:00.
- Tuesday 10:00 - 16:00.
- Wednesday 10:00 - 16:00.
- Thursday 10:00 - 16:00.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 16:00.
- Sunday 10:00 - 16:00.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in St Andrew.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off La Vassalerie, opposite the path to the museum entrance.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is loose chippings.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 81cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 96cm.
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Ramp/Slope
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- The ramp/slope is located on the gravel path leading up to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
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Comments
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- The surface of the slope leading up to the entrance is compacted gravel.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Level Change (Into Tunnels)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located beyond the door into the tunnels.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
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Comments
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- This is a very short slope to cover a slight level change.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- The tunnels are mostly level with occasional slight slopes.
- All floor surfaces are concrete.
- The floor is wet in places, with puddles in some areas.
- There are single shallow steps for access to some of the central chambers.
- These chambers are empty and do not have to be accessed.
- Steps are painted white.
- In one area, a display is accompanied by recorded sounds (of mining).
- One doorway is low, and has a padded warning sign on the lintel (as shown in photograph 11).
- There are numbers on the walls to aid visitors in finding their way.
- There are signs to the exit and wall maps at main junctions.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask at reception.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located along the gravel path leading to the entrance.
- The shared toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
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Comments
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- The standard toilet is a portaloo along the path to the main entrance.
- The surface here is gravel.
- There is a 10cm step into the portaloo cabin.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the grassed area in the car park.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.