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Guernsey Probation Office

Guernsey Information Centre, North Plantation, St Peter Port, Guernsey, GY1 2LQ

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Access Guide

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Introduction

  • Services / facilities within the building include the probation service for Guernsey located on the first floor of the Tourist Information Centre.
    There is ramped access at the north end of the building. This leads to the ground floor. There is no lift to the first floor.
    Alternative arrangements can be made for those who are unable to access the first floor meeting rooms.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Outside Access (Tourist Information Centre Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • The height of the bell/buzzer is 143cm (4ft 8in).
    • The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 173cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 146cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 6 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the probation office.

Outside Access (Probation Office Entrance)

  • Entrance View
    • This information is for the entrance located on the first floor of the Information Centre.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 92cm.

Reception (Probation Office)

  • The desk/counter is 7m (7yd 1ft) from the Probation Office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There is a waiting area in front of the reception desk.
    • The seats do not have armrests.

Inside Access

  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.

Private Interview Rooms

  • There are 5 private interview rooms.
  • The interview room surveyed was no 4.
  • There is a door to the private interview room.
  • The door opens away from you (push).
  • The door is heavy.
  • The door opening width is 78cm.
  • There is a table within the private interview room.
  • The height of the table is 69cm.
  • There are chairs within the private interview room.
  • The chairs do have armrests.

Accessible Toilet

  • There is an accessible toilet available on the ground floor inside the Tourist Information building.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.