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La Collinette

St Jacques, St Peter Port, Guernsey, GY1 1SN

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Access Guide

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Opening Times

  • Reception is staffed 24 hours per day.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in St Peter Port.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 106cm (3ft 6in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 4 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Outside Access (Apartment Entrances)

  • This information is for the entrance located at the front of the apartments.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 70cm (2ft 4in) wide.
  • Comments View
    • There are 6 apartments, 3 of which are on ground floor level.

Level Change (Apartment Entrances)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Cottage Entrances)

  • This information is for the entrance located at the front of the cottages.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 73cm (2ft 5in) wide.

Level Change (Cottage Entrances)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • Comments View
    • There is seating in the reception area.
    • The seats have armrests.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are standard rooms.

Room

  • General Information View
    • The Tourist Board rating is 3.
    • There are 22 rooms in total.
    • There are 5 standard ground floor rooms.
    • There are 17 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The restaurant is located to the left as you enter the main entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 114cm (3ft 9in).
  • The standard height for tables is 72cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times View
    • Monday 12:00 - 14:00.
    • Monday 18:30 - 21:30.
    • Tuesday 12:00 - 14:00.
    • Tuesday 18:30 - 21:30.
    • Wednesday 12:00 - 14:00.
    • Wednesday 18:30 - 21:30.
    • Thursday 12:00 - 14:00.
    • Thursday 18:30 - 21:30.
    • Friday 12:00 - 14:00.
    • Friday 18:30 - 21:30.
    • Saturday 12:00 - 14:00.
    • Saturday 18:30 - 21:30.
    • Sunday 12:00 - 14:00.
    • Sunday 18:30 - 21:30.

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Outside Access (Access to Rear Ground Floor Rooms)

  • This information is for the entrance located at the rear of the venue.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.

Level Change (Access to Rear Ground Floor Rooms)

  • There are steps to access this area / service.
  • The steps are located leading up and down to the rooms.
  • There is / are 7 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located ahead as you enter the restaurant.
    • The female toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located ahead as you enter the restaurant.
    • The male toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female toilets.
    • The height of the baby change table once extended is 120cm (3ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds.
  • A member of staff trained in BSL skills is not normally on duty.