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La Collinette Hotel - Apartments & Cottages

St Jacques, St Peter Port, Guernsey, GY1 1SN

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Access Guide

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Introduction

  • Services / facilities within the building include 22 rooms, restaurant/bar and lounge.
  • Services / facilities within the grounds include 14 self catering apartments & Cottages (rated 4 Star), play area, swimming pool, laundary room, small gym and sauna.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front and side of the venue.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Hotel Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 116cm (3ft 10in) wide.

Level Change (Hotel Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 4 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Reception

  • The desk is 4m (4yd 1ft) from the hotel main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 07:30 - 23:45.
    • Tuesday 07:30 - 23:45.
    • Wednesday 07:30 - 23:45.
    • Thursday 07:30 - 23:45.
    • Friday 07:30 - 23:45.
    • Saturday 07:30 - 23:45.
    • Sunday 07:30 - 23:45.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.

Outside Access (Ground Floor Standard Hotel Room)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 84cm (2ft 9in) wide.

Room (Hotel)

  • General Information View
    • The Tourist Board rating is 3 Star.
    • There are 22 rooms in total.
    • There are 6 standard ground floor rooms.
    • There are 16 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.

Level Change (Ground Floor Standard Hotel Room)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do not have handrails.
  • Comments View
    • There are also 4 medium well marked steps with right sided handrail leading down to the rooms.

Other Floors (Hotel)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are low.
  • Other View
    • The services / areas on the floors which are not accessible are 16 bedrooms.

Outside Access (Laundry-Gym-Sauna)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 70cm (2ft 4in) wide.

Level Change (Laundry-Gym-Sauna)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do not have handrails.
  • Comments View
    • There are also several other steps on tbe path leading to this facility.

Outside Access (Self Catering Apartment)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.

Level Change (Self Catering Apartment)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.

Room (Self Catering)

  • General Information View
    • The Tourist Board rating is $ Star.
    • There are 14 rooms in total.
    • There are 8 standard ground floor rooms.
    • There are 6 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.

Other Floors (Self Catering Apartments)

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15 steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is not a landing.
    • The lighting levels are medium.
  • Other View
    • The services / areas on the floors which are not accessible are self catering apartments.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 9m (9yd 2ft) from the hotel main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are not welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Meals are served in the restaurant between 12:00 and 14:00, and 18:30 and 21:30 daily.
    • Children are welcome in the restaurant area.
    • Babies and children under the age of five are not permitted in the restaurant and bar after 19:00.
  • Opening Times View
    • Monday 12:00 - 14:00.
    • Monday 17:00 - 23:45.
    • Tuesday 12:00 - 14:00.
    • Tuesday 17:00 - 23:45.
    • Wednesday 12:00 - 14:00.
    • Wednesday 17:00 - 23:45.
    • Thursday 12:00 - 14:00.
    • Thursday 17:00 - 23:45.
    • Friday 12:00 - 14:00.
    • Friday 17:00 - 23:45.
    • Saturday 12:00 - 14:00.
    • Saturday 17:00 - 23:45.
    • Sunday 12:00 - 14:00.
    • Sunday 17:00 - 23:45.

Swimming Pool (Outdoor)

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There are steps into the swimming pool.
  • There are 5 steps.
  • The steps do not have handrails.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • The swimming pool is for summer use only.
    • There are no changing rooms.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located in the restaurant/bar.
    • The female and male toilets are 17m (18yd 1ft) from the hotel main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are low.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard female toilets.
    • The height of the baby change table once extended is 107cm (3ft 6in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.