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La Piette Hotel

St. George's Esplanade, St Peter Port, Guernsey, GY1 2BQ

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Access Guide

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Introduction

  • Services / facilities within the building include a hotel, bar and restaurant.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Opening Times (Hotel Reception)

  • Monday 06:00 - 18:00.
  • Tuesday 06:00 - 18:00.
  • Wednesday 06:00 - 18:00.
  • Thursday 06:00 - 18:00.
  • Friday 06:00 - 18:00.
  • Saturday 06:00 - 18:00.
  • Sunday 06:00 - 18:00.

Opening Times (Food Service Times)

  • Monday 12:00 - 14:00.
  • Monday 18:00 - 21:30.
  • Tuesday 12:00 - 14:00.
  • Tuesday 18:00 - 21:30.
  • Wednesday 12:00 - 14:00.
  • Wednesday 18:00 - 21:30.
  • Thursday 12:00 - 14:00.
  • Thursday 18:00 - 21:30.
  • Friday 12:00 - 14:00.
  • Friday 18:00 - 21:30.
  • Saturday 12:00 - 14:00.
  • Saturday 18:00 - 21:30.
  • Sunday 12:00 - 14:00.
  • Sunday 18:00 - 21:30.

Outside Access (Rosie Jacques Bistro and Bar)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are double width.
    • The door(s) is / are permanently held open.
    • The door opening is 148cm (4ft 10in) wide.

Level Change (Rosie Jacques Bistro and Bar)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in the doorway.
  • There is / are 1 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are shallow.
  • The steps do not have handrails.
  • The ramp or slope does not bypass the step(s).

Outside Access (Hotel and Bar Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 135cm (4ft 5in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are permanently held open.
    • The door opening is 73cm (2ft 5in) wide.
  • Comments View
    • The second set of doors are to the left of the main doors and lead to the reception desk.

Level Change (Hotel and Bar Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.
  • The ramp or slope does not bypass the step(s).

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar area.
  • The lighting levels are medium.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading from Rosie Jacques Bistro and Bar to the Hotel Bar area.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • Comments View
    • There are threshold boards in all doorways.
    • The threshold boards cause a slight lip less than 2cm high.

Eating and Drinking (Bar)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 6m (6yd 1ft) from the Bar Entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Bistro.
  • Comments View
    • There is a seperate restaurant and bar but food can be ordered and served in either.

Eating and Drinking (Rosie and Jacques Bistro and Bar)

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 5m (5yd 1ft) from the Rosie and Jaques Bistro and Bar Entrance.
  • The standard height for tables is 67cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Bistro.

Level Change (Rosie Jaques Bistro and Bar)

  • There is a ramp or slope to access this service.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the left of the bar leading to the beer garden.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are deep.
  • The steps do not have handrails.
  • The ramp or slope does not bypass the step(s).
  • Comments View
    • There are 3 steps to the left of the bar.
    • One step is deep.
    • 2 steps are shallow.
    • These steps lead to rear seating and the beer garden.

Reception (Hotel)

  • The desk is 6m (6yd 1ft) from the Rosie and Jaques Bistro and Bar Entrance.
  • There is not level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Room (Room 14)

  • General Information View
    • The Tourist Board rating is 3 Star.
    • There are 24 rooms in total.
    • There are 3 standard ground floor rooms.
    • There are 21 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • The room surveyed was No 14.

Standard Shower (Room 14)

  • Shower facilities are available.
  • The showers are located within the toilet area of the rooms.
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a medium step.
  • Comments View
    • There is a seat in the shower cubicle.
    • The height of the seat is 48cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are additional rooms.
  • Comments View
    • Rooms 7, 11, 12 and 14 are on the ground floor.
    • All other rooms are on the first or second floor.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s) (Restaurant and Bar)

Level Change (Restaurant and Bar Standard Toilets)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the entrance.
  • There is / are 4 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • Comments View
    • There are 4 steps to access the standard toilets, one step is deep and 3 steps are medium height.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the areas in front of the venue.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.