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La Trelade Hotel

Forest Road, St Martin, Guernsey, GY4 6UB

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Access Guide

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Introduction

  • Services / facilities within the building include A hotel with a restaurant and bar, a fitness suite and indoor swimming pool.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Sahara City Restaurant Sloped Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 148cm (4ft 10in).
    • There is an intercom.
    • The height of the intercom is 144cm (4ft 9in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 92cm.
  • Step(s) View
    • The step(s) is/are located in front of and immediately beyond the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Comments View
    • There is 1 step in front of the entrance, and 3 immediately beyond the entrance.
    • The step in front of the entrance does not have any handrails.

Reception

  • The desk/counter is 19m (20yd 2ft) from the Sahara City Restaurant sloped entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Reception Foyer)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the reception area of the hotel, leading to the seating area in the foyer.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Accommodation - Floors 1 and 2)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the first and second floors, to the right and left of the building.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Eating and Drinking (Sahara City Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located ahead as you enter via the Sahara City Restaurant sloped entrance.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Sahara City Restaurant accessible entrance.
  • The distance between the floor and the lowest table is 52cm (1ft 8in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Clermont Room

  • The Clermont Room is located to the centre of the building, between the reception and the lift.
  • The Clermont Room is 25m from the Sahara City Restaurant ramped entrance.
  • There is not level access into the Clermont Room.
  • The doors are double.
  • The clear door width is 150cm.
  • There are tables and chairs.
  • The height of the tables is 68cm.

Level Change (Clermont Room)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located immediately beyond the doors to the Clermont Room.
  • The ramp/slope gradient is steep.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the ground floor, leading to the Clermont Room.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located at the right hand side of the building.
    • The fitness suite is 31m (33yd 2ft) from the Sahara City Restaurant sloped entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The doors are heavy.
    • The opening is 85cm (2ft 9in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes hand bikes, rowing machines, bench presses and freeweights.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The fitness suite is unmanned.

Standard Changing Room (Fitness Suite - Female and Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 35m (38yd 10in) from the Sahara City Restaurant sloped entrance.
  • The standard changing room(s) is/are approximately 23m (25yd 6in) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the Health Suite.
  • The standard changing room(s) surveyed is/are located to the right hand side of the building, in the Health Suite.
  • There is level access to the standard changing room(s).
  • Shower facilities are not available within the changing room(s).
  • Comments View
    • There are standard toilets located within the female and male fitness suite standard changing rooms.
    • There is a baby change unit in the female and male changing rooms.
    • The height of the baby change units is 89cm.

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 3 steps.
  • The steps do have handrails.
  • The handrails are in the centre.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Standard Changing Room (Swimming Pool)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 38m (41yd 1ft) from the Sahara City Restaurant sloped entrance.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the reception desk.
  • The standard changing room(s) is/are approximately 9m (9yd 2ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located on the ground floor, to the right hand side of the building, at the rear of the fitness suite.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Level Change (Swimming Pool)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the ground floor, to the rear right hand side of the building.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • This level change is located on the route from the swimming pool standard changing rooms to the swimming pool.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • There is a handrail on the left covering the first 7 steps.
    • There are single, heavy, manual doors to access the stairwell from the first floor upwards.

Lift

  • There is a lift for public use.
  • The lift is located to the centre of the building, to the right of the reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, single doors to access the lift lobby from the first floor upwards.
  • The lift is approximately 24m (26yd 9in) from the Sahara City Restaurant entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 67cm (2ft 2in).
  • The dimensions of the lift are 109cm x 89cm (3ft 7in x 2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Room (Room 107)

  • General Information View
    • The Tourist Board rating is 3*.
    • There are 37 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 37 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.
  • Comments View
    • The shower tray creates a deep step.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 31m (33yd 2ft) from the Sahara City Restaurant sloped entrance.
    • This accessible toilet is located on the ground floor, to the front right of the building just before the fitness suite.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 164cm (4ft 11in x 5ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 109cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the ground floor, to the front right of the building as you enter, between the reception and fitness suite.
    • The female and male toilets are approximately 28m (30yd 1ft) from the Sahara City Restaurant entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.

Additional Info

  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.