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Le Chene Hotel

Forest Road, Forest, Guernsey, GY8 0AH

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Access Guide

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Introduction

  • The hotel is closed from November to February.

Location

  • This venue is situated in Forest.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Reception

  • The reception desk is 2m (6ft 7in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.
  • Opening Times View
    • Monday 08:00 - 21:00.
    • Tuesday 08:00 - 21:00.
    • Wednesday 08:00 - 21:00.
    • Thursday 08:00 - 21:00.
    • Friday 08:00 - 21:00.
    • Saturday 08:00 - 21:00.
    • Sunday 08:00 - 21:00.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the restaurant/bar.
  • Lighting levels are varied.

Restaurant Bar Internal

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 8m (8yd 2ft) from the staircase.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is They now only do breakfasts.
  • Comments View
    • The restaurant is located on the basement floor and has stepped access.
  • Opening Times View
    • Monday 07:30 - 09:15.
    • Monday Closed.
    • Tuesday 07:30 - 09:15.
    • Wednesday 07:30 - 09:15.
    • Thursday 07:30 - 09:15.
    • Thursday Closed.
    • Friday 07:30 - 09:15.
    • Friday Closed.
    • Saturday 07:30 - 09:15.
    • Sunday 07:30 - 09:15.
    • Sunday Closed.

Room

  • General Information View
    • There are 25 rooms in total.
    • There are 12 standard ground floor rooms.
    • There are 13 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
    • The hotel does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • There are also 2 self-catering apartments which are located next to the swimming pool.

Level Change (Upper Ground Floor)

  • There are steps to access this area / service.
  • The steps are located leading to the upper section of the ground floor.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is not a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are the restaurant, toilets and additional rooms.

Level Change (Swimming Pool)

  • There are steps to access this area / service.
  • The steps are located on the route to the pool.
  • There is / are 5 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Level Change (Self Catering Apartments)

  • There are steps to access this area / service.
  • The steps are located leading up to the entrances.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.