Access Guide
Introduction
- Services / facilities within the grounds include a Lounge, a Therapy Room, a Hair Salon, a Cafe and Private Flats with Help for Assisted Living. There is a Russell's Day Centre for the Elderly.
COVID-19 Information
Opening Times
- The venue is open 24hrs.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
- The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 121cm (3ft 12in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 126cm (4ft 2in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
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Comments
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- There is also an easy ramp in the doorway of the second set of doors.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 93cm (3ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically (towards you).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 175cm (5ft 9in) wide.
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Comments
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- There is an additional set of doors leading to the Accommodation Area.
- These doors are just past the first set of doors, on the left before reaching the second set of doors.
- The doors are automatic.
- The doors are double.
- The doors open towards you as you approach them from the outside.
- The door width is 110cm.
Level Change (Side Entrance Approach)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
Level Change (Side Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp or slope is 132cm (4ft 4in).
- There is a / are step(s) to access this area / service.
- The step(s) is/are located immediately beyond the entrance.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is / are clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp or slope does bypass the step(s).
Outside Access (Main Reception)
- This information is for the entrance located to the left as you enter from the main entrance.
- There is level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 87cm (2ft 10in) wide.
Reception (Main Reception)
- The desk is 1m (3ft 3in) from the main reception entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are bright.
- There is not a hearing assistance system.
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Opening Times
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- Reception is staffed 24 hours per day.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music/noise.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- The hearing assistance system is only available in the lounge.
Outside Access (Gilberts)
- This information is for the entrance located to the right as you enter from the main entrance.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 175cm (5ft 9in).
Eating and Drinking (Gilberts)
- The following information is for the restaurant.
- The restaurant is located to the right as you enter from the main entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the Magnolia Tree Restaurant entrance.
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Opening Times
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- Monday 10:00 - 15:00.
- Tuesday 10:00 - 15:00.
- Wednesday 10:00 - 15:00.
- Thursday 10:00 - 15:00.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 15:00.
- Sunday 10:00 - 15:00.
Outside Access (Russell's Day Centre Reception)
- This information is for the entrance located along the main corridor of the building.
- There is level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 86cm (2ft 10in) wide.
Reception (Russell's Day Centre)
- The desk is 1m (3ft 3in) from the Russell's Day Centre Reception entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
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Comments
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- There are 2 low level reception desks in this area.
- There are seats available in the reception.
- The seats have armrests.
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Opening Times
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- Monday 09:00 - 15:30.
- Tuesday 09:00 - 15:30.
- Wednesday 09:00 - 15:30.
- Thursday 09:00 - 15:30.
- Friday 09:00 - 15:30.
- Saturday Closed.
- Sunday Closed.
Outside Access (Russell's Day Centre Lounge)
- This information is for the entrance located at the front of the lounge.
- There is level access into the venue.
- The main door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 176cm (5ft 9in) wide.
Russell's Day Centre Lounge
- There is a day centre within the building.
- The day centre is located along the main corridor, towards the rear of the building.
- The day centre has a kitchen.
- There are no low units in the kitchen.
- The height of the kitchen units is 90cm.
- There is a sink in the kitchen.
- The height of the sink is 90cm.
- There are sofas and easy chairs in the day centre.
- The height of the sofa and the easy chairs is between 41cm and 44cm.
- The sofa and easy chairs all have armrests.
- There are coffee table and side tables.
- The height of the coffee tables is 45cm.
- The height of the side tables is 58cm.
- There are dining tables and dining chairs.
- The dining tables are 60cm high.
- The dining chairs have armrests.
Accessible Bathroom
- There is a bathroom with an accessible bath.
- The accessible bathroom is in the central corridor opposite the hairdressers.
- The bathroom is 14m from the main entrance.
- The bath has a seat / hoist.
- The bath has lever / mixer taps.
- The height of the bath is 69cm.
- The bath also contains a standard shower.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Comments
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- The stairs are located to the rear of the building.
Lift (Front Lift)
- There is a lift for public use.
- The lift is located along the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is 16m (17yd 1ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- There are 2 more identical lifts located to the rear of the building.
Accessible Toilet (Accessible Bathroom)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 18m (19yd 2ft) from the main entrance.
- This accessible toilet is located along the central corridor within the accessible bathroom, opposite the hairdressers on the ground floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 216cm x 211cm (7ft 1in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 109cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- The left hand transfer space is 80cm.
Accessible Toilet (Front of the Building Cubicle 1)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located at the top of the central corridor, to the right of the main entrance corridor on the ground floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 235cm x 255cm (7ft 9in x 8ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 122cm (4ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 104cm (3ft 5in) high.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- The right hand transfer space is 80cm.
Accessible Toilet (Front of the Building Cubicle 2)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 16m (17yd 1ft) from the main entrance.
- This accessible toilet is located at the top of the central corridor, to the left of the main entrance corridor on the ground floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 97cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 102cm (3ft 4in) high.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Accessible Toilet (Parent and Baby Room)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 18m (19yd 2ft) from the main entrance.
- This accessible toilet is located at the top of the central corridor, to the left of the main entrance corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 181cm x 200cm (5ft 11in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 125cm (4ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 104cm (3ft 5in) high.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Comments
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- The accessible toilets are also used as the standard toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the garden area.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.