You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include a Lounge, a Therapy Room, a Hair Salon, a Cafe and Private Flats with Help for Assisted Living. There is a Russell's Day Centre for the Elderly.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 121cm (3ft 12in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 126cm (4ft 2in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does not have handrails.

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• Comments View
  • There is also an easy ramp in the doorway of the second set of doors.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 93cm (3ft 1in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically (towards you).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 175cm (5ft 9in) wide.
• Comments View
  • There is an additional set of doors leading to the Accommodation Area.
  • These doors are just past the first set of doors, on the left before reaching the second set of doors.
  • The doors are automatic.
  • The doors are double.
  • The doors open towards you as you approach them from the outside.
  • The door width is 110cm.

You are on Level Change (Side Entrance Approach). Skip to the next section.

Level Change (Side Entrance Approach)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The ramp does not have handrails.

You are on Level Change (Side Entrance). Skip to the next section.

Level Change (Side Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp or slope is moderate.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 132cm (4ft 4in).
• There is a / are step(s) to access this area / service.
• The step(s) is/are located immediately beyond the entrance.
• There is / are 3 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is / are clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp or slope does bypass the step(s).

You are on Outside Access (Main Reception). Skip to the next section.

Outside Access (Main Reception)

• This information is for the entrance located to the left as you enter from the main entrance.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 87cm (2ft 10in) wide.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The desk is 1m (3ft 3in) from the main reception entrance.
• There is level access to reception from the entrance.
• The reception desk is low (76cm or lower).
• The lighting levels are bright.
• There is not a hearing assistance system.

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• Opening Times View
  • Reception is staffed 24 hours per day.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music/noise.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • The hearing assistance system is only available in the lounge.

You are on Outside Access (Gilberts). Skip to the next section.

Outside Access (Gilberts)

• This information is for the entrance located to the right as you enter from the main entrance.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 175cm (5ft 9in).

You are on Eating and Drinking (Gilberts). Skip to the next section.

Eating and Drinking (Gilberts)

• The following information is for the restaurant.
• The restaurant is located to the right as you enter from the main entrance.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 5m (5yd 1ft) from the Magnolia Tree Restaurant entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Opening Times View
  • Monday 10:00 - 15:00.
  • Tuesday 10:00 - 15:00.
  • Wednesday 10:00 - 15:00.
  • Thursday 10:00 - 15:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 15:00.
  • Sunday 10:00 - 15:00.

You are on Outside Access (Russell's Day Centre Reception). Skip to the next section.

Outside Access (Russell's Day Centre Reception)

• This information is for the entrance located along the main corridor of the building.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 86cm (2ft 10in) wide.

You are on Reception (Russell's Day Centre). Skip to the next section.

Reception (Russell's Day Centre)

• The desk is 1m (3ft 3in) from the Russell's Day Centre Reception entrance.
• There is level access to reception from the entrance.
• The reception desk is low (76cm or lower).
• The lighting levels are bright.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There are 2 low level reception desks in this area.
  • There are seats available in the reception.
  • The seats have armrests.
• Opening Times View
  • Monday 09:00 - 15:30.
  • Tuesday 09:00 - 15:30.
  • Wednesday 09:00 - 15:30.
  • Thursday 09:00 - 15:30.
  • Friday 09:00 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

You are on Outside Access (Russell's Day Centre Lounge). Skip to the next section.

Outside Access (Russell's Day Centre Lounge)

• This information is for the entrance located at the front of the lounge.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 176cm (5ft 9in) wide.

You are on Russell's Day Centre Lounge. Skip to the next section.

Russell's Day Centre Lounge

• There is a day centre within the building.
• The day centre is located along the main corridor, towards the rear of the building.
• The day centre has a kitchen.
• There are no low units in the kitchen.
• The height of the kitchen units is 90cm.
• There is a sink in the kitchen.
• The height of the sink is 90cm.
• There are sofas and easy chairs in the day centre.
• The height of the sofa and the easy chairs is between 41cm and 44cm.
• The sofa and easy chairs all have armrests.
• There are coffee table and side tables.
• The height of the coffee tables is 45cm.
• The height of the side tables is 58cm.
• There are dining tables and dining chairs.
• The dining tables are 60cm high.
• The dining chairs have armrests.

You are on Accessible Bathroom. Skip to the next section.

Accessible Bathroom

• There is a bathroom with an accessible bath.
• The accessible bathroom is in the central corridor opposite the hairdressers.
• The bathroom is 14m from the main entrance.
• The bath has a seat / hoist.
• The bath has lever / mixer taps.
• The height of the bath is 69cm.
• The bath also contains a standard shower.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The stairs are located to the rear of the building.

You are on Lift (Front Lift). Skip to the next section.

Lift (Front Lift)

• There is a lift for public use.
• The lift is located along the main corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 16m (17yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There are 2 more identical lifts located to the rear of the building.

You are on Accessible Toilet (Accessible Bathroom). Skip to the next section.

Accessible Toilet (Accessible Bathroom)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 18m (19yd 2ft) from the main entrance.
  • This accessible toilet is located along the central corridor within the accessible bathroom, opposite the hairdressers on the ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 216cm x 211cm (7ft 1in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 109cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 84cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the drop down rails and wall is fair.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Comments View
  • The left hand transfer space is 80cm.

You are on Accessible Toilet (Front of the Building Cubicle 1). Skip to the next section.

Accessible Toilet (Front of the Building Cubicle 1)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 9m (9yd 2ft) from the main entrance.
  • This accessible toilet is located at the top of the central corridor, to the right of the main entrance corridor on the ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 235cm x 255cm (7ft 9in x 8ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 122cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 104cm (3ft 5in) high.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Comments View
  • The right hand transfer space is 80cm.

You are on Accessible Toilet (Front of the Building Cubicle 2). Skip to the next section.

Accessible Toilet (Front of the Building Cubicle 2)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 16m (17yd 1ft) from the main entrance.
  • This accessible toilet is located at the top of the central corridor, to the left of the main entrance corridor on the ground floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 97cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 102cm (3ft 4in) high.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Accessible Toilet (Parent and Baby Room). Skip to the next section.

Accessible Toilet (Parent and Baby Room)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 18m (19yd 2ft) from the main entrance.
  • This accessible toilet is located at the top of the central corridor, to the left of the main entrance corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 181cm x 200cm (5ft 11in x 6ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 125cm (4ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 104cm (3ft 5in) high.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is good.
  • The contrast between the drop down rails and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Comments View
  • The accessible toilets are also used as the standard toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the garden area.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are available.