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Town Surgery

Frances House, La Plaiderie, St Peter Port, Guernsey, GY1 1GX

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Access Guide

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Location

  • This venue is situated in St Peters Port.
  • There is not a bus stop within 150m (164yds) of the venue.

Opening Times

  • Monday 08:00 - 14:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 19:00.
  • Friday 08:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located at the entrance.
  • There is / are 1 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Practice Entrance)

  • This information is for the entrance located on the first floor.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 135cm (4ft 5in) wide.

Level Change (Practice Entrance)

  • There are steps to access this area / service.
  • The steps are located leading up to the practice entrance.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Lift

  • There is a lift for public use.
  • The lift is located along the corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 5m (16ft 5in) from main entrance.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Reception

  • The reception desk is 4m (13ft 1in) from the practice entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played reception.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.