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Wayside Cheer Hotel

Grandes Rocques, Castel, Guernsey, GY5 7FX

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • There are 3 spaces at the front of the building.
    • There is public parking available opposite the building.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 137cm (4ft 6in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 71cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • When the reception is closed this door is locked.
    • The door is opened by key.
    • The height of the lock is 93cm.

Outside Access (Patio Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the hotel, in the patio area.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 70cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 24m (26yd 9in) from the patio entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating in the reception area.
    • There is a 2 seater sofa and 2 chairs.
    • The chairs have armrests on both sides.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the bar and restaurant.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Wayside Bar and Grill)

  • The following information is for the restaurant/bar.
  • The restaurant is located on the ground floor, ahead as you enter via the patio entrance.
  • The bar does serve food.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the patio entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Wayside Bar and Grill)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the ground floor, to the centre of the Wayside Bar and Grill.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 95cm (3ft 1in).
  • Comments View
    • This level change can be avoided by using the route at the rear of the Wayside Bar and Grill.

Level Change (Games Area and Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right as you enter via the patio entrance, leading to the games area and the accessible toilet.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 134cm (4ft 5in).

Eating and Drinking (Breakfast Room)

  • The following information is for the breakfast area.
  • The restaurant is located to the left as you enter via the patio entrance.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the patio entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfasts only.
  • Comments View
    • There is a buffet breakfast on weekends and during peak season.
    • The height of the buffet bar is 90cm.
    • The buffet bar is also used for Sunday Carvery service for the Wayside Bar and Grill.
    • Cereal's and cold drinks are self-service.
    • The height of the cereal's and cold drinks table is 76cm.
    • The height to the controls for the cereal's dispenser is 93cm.

Level Change (Breakfast Room)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the ground floor, in the entranceway between the Wayside Bar and Grill and the Breakfast Room.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Function Room

  • The function room is located on the ground floor, to the right hand side of the building as you enter via the patio entrance.
  • The function room is 18m from the patio entrance.
  • The doors are open away from you (push).
  • The doors are double, heavy.
  • The clear door width is 146cm.
  • There is level access at this entrance.
  • There is ample room for a wheelchair user to manoeuvre in the function room.
  • The layout of the function room varies depending on the function or event taking place.
  • There are tables and chairs in the function room.
  • The height of the lowest table is 69cm.
  • The height of the highest table is 72cm.
  • The majority of the tables are 69cm.
  • The chairs do not have armrests.
  • There is a raised area around the right and front of the function room which is access by 2 medium height (15cm) steps.
  • There are no handrails at the steps.
  • There is a safety rail around the raised area.

Level Change (Function Room, Standard Toilets and Reception)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the ground floor, towards the rear right of the building as you enter, at the rear right of the bar and restaurant.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 127cm (4ft 2in).

Level Change (Standard Toilets and Reception)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the rear left of the building as you enter via the patio entrance, leading to the standard toilets and reception.
  • The ramp/slope gradient is steep.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • Comments View
    • There is a slight ramp beyond this one giving access to the standard female toilets and reception.

Other Floors (Ground to First Floor)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 14 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the TV Lounge and rooms 1 - 17.
  • Comments View
    • There is 1 shallow step down at the top of the stairs.

Level Change (First Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the first floor, along the rear corridor just before room 6.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).

Other Floors (First to Second Floor)

  • Steps View
    • The floors which are accessible by stairs are 1, 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are rooms 18 - 25.
  • Comments View
    • There is a single, manual, heavy door to access the stairwell on the second floor.

Room

  • General Information View
    • The Tourist Board rating is 3* Hotel.
    • There are 28 rooms in total.
    • There are 9 standard ground floor rooms.
    • There are 19 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • The 9 ground floor rooms are chalets in the patio area at the rear of the building.
    • Photographs 1 - 12 show chalet 30.
    • Photographs 13 - 22 show room 12.

Level Change (Chalets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the chalets.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 129cm (4ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the door to each chalet.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • There is another similar ramp leading from the patio to the chalets, which is 102cm wide (shown in photographs 3 and 4).

Swimming Pool

  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Level Change (Swimming Pool)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the patio to the swimming pool.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 126cm (4ft 2in).

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the patio entrance.
    • This accessible toilet is located at the front right of the building as you enter via the patio entrance.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 216cm x 171cm (7ft 1in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 77cm (2ft 6in).
  • Comments View
    • The lateral transfer space is blocked by the sink and reduced to 56cm.

Level Change (Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the front right of the building as you enter via the patio entrance, leading from the games area to the accessible toilet.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 92cm (3ft).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the front right of the building as you enter, leading from the games area to the accessible toilet.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, to the rear right of the building, between the Wayside Bar and Grill and reception.
    • The female toilet(s) is/are approximately 20m (21yd 2ft) from the patio entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, to the rear right of the building, just beyond the Wayside Bar and Grill.
    • The male toilet(s) is/are approximately 19m (20yd 2ft) from the patio entrance.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the standard female toilets.
    • The height of the baby change table once extended is 75cm (2ft 6in).
    • Inside the venue, there is not level access to the baby change facility.

Level Change (Male Standard Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.