Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Pharmacy

Evelina London Children's Hospital, St Thomas' Hospital, Westminster Bridge Road, London, SE1 7EH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • Evelina London Children's Hospital is located in the congestion charging zone.
      The vehicle access road to Evelina London is now closed to all but construction traffic, although safe pedestrian access is being maintained for now, with marshals in place
      There is limited parking around the area.
      Please use public transport whenever possible.
    • Limited Blue Badge Parking is available near Evelina's Main Entrance. Further parking can be found at St Thomas' Hospital.
  • By Bus View
    • Allow 15-20 minutes to get from the bus stop to where you need to be in the hospital. The following bus routes serve St Thomas' Hospital / Evelina London Children's Hospital. 12, 53, 148, 159, 211, 453, C10 - stop at Westminster Bridge Road. 77, 507, N44 - stop at Lambeth Palace Road. 3, 344, C10, N3 - stop at Lambeth Road (15 minutes walk). 76, 341, 381, RV1 - stop at York Road. N44, N155, N159, N381 - night buses stop at Westminster Bridge Road. N3 night bus - stops at Lambeth Road.
  • By Train View
    • Waterloo, Waterloo East, are the nearest railway stations, and are a 10-15 minutes walk away. Victoria and Charing Cross are 20–30 minutes walk away.
  • By Underground View
    • The nearest tube stations are: Westminster - District, Circle and Jubilee lines (10 minutes walk). Waterloo - Bakerloo, Jubilee and Northern lines (15 minutes walk). Lambeth North - Bakerloo line (10 minutes walk).
  • Useful Links View

Getting Help and Assistance (Information Point)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within St Thomas' Hospital main building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the Information Point.
  • Documents are available in an alternative format and can be provided to include: large print on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the Information Point.
  • If you require any additional information or assistance, please speak to a member of staff.

Hospital Parking (Evelina London Children's Hospital)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the entrance to the Evelina London Children's Hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted but have no markings.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are not provided.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main entrance.
  • Comments View
    • There is limited Blue Badge parking available outside the Evelina London Children's Hospital.
    • There is a control barrier, operated via security.
    • These spaces are solely for families whose children are in the Evelina London Children's Hospital.
    • Parking at Guy's and St Thomas' hospitals and the community services is very limited.
    • Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
    • Charging exceptions
    • If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
    • Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
    • Parking at Guy's
    • Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.
    • This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.
    • There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.

Hospital Parking (St Thomas' Hospital)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located Parking is on the lower ground level.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 422cm x 547cm (13ft 10in x 17ft 11in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are not clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the side of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the North Wing Lower Ground entrance.
  • Comments View
    • Parking at Guy's and St Thomas' hospitals and the community services is very limited.
    • Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
    • Charging exceptions
    • If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
    • Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
    • Parking at Guy's
    • Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.
    • This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.
    • There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.

Getting To (Pharmacy)

  • The pharmacy is/are located to the left of the main entrance.
  • Access to the pharmacy is via the main entrance.
  • On entering the main entrance, the pharmacy is located on the left.
  • There is step free access to the pharmacy.
  • The pharmacy is approximately 4m from the main entrance.
  • Wayfinding signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp/slope is permanent.

Outside Access (Main Entrance Side Doors)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The main automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 86cm.
  • Ramp/Slope Details View
    • The ramp/slope is located at the front of the entrance.
    • The ramp/slope gradient is easy.

Opening Times

  • Monday 10:00 - 17:30.
  • Tuesday 10:00 - 17:30.
  • Wednesday 10:00 - 17:30.
  • Thursday 10:00 - 17:30.
  • Friday 10:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The pharmacy is closed on Saturday and Sunday, although a pharmacy service is available on the wards.

Counter (Prescriptions In)

  • The Prescriptions In counter is located to the left of the main entrance.
  • The counter is approximately 4m (4yd 1ft) from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are bright.
  • There is not a clear knee recess beneath the low section of the counter.
  • The height of the counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • The type of system is a fixed loop.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.

Counter (Prescriptions Out)

  • The Prescriptions Out counter is located to the left of the main entrance.
  • The counter is approximately 6m (6yd 1ft) from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • The lighting levels at the counter are bright.
  • The height of the counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low section of the counter.
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • The type of system is a fixed loop.
  • There is a hearing assistance system.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Related Access Guides

Sunflower Lanyard Scheme

  • Guy's and St Thomas' NHS Foundation Trust is part of the Sunflower Lanyard Scheme.
  • The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
  • For more information on this scheme please click here.