- The information in this section was taken in October 2020.
- For the latest Coronavirus (COVID-19) advice for Guy’s and St Thomas’ NHS Foundation Trust, please visit their website here.
Getting To The Hospital
- The main entrance to Guy's Hospital is located off Great Maze Pond. Please use the postcode SE1 9RT. Guy's Hospital is located in the Congestion Charge zone.
- Parking is very limited for Guy's Hospital. Please use public transport whenever possible. Parking in Guy's car park is only available for disabled patients on Monday - Friday between the hours of 8:30 and 16:40.
- Please allow plenty of time to get from the bus stop to the hospital, as the hospital is not signposted from the bus stop locations. The following buses stop at London Bridge, London Bridge Station or near Guy's Hospital: 17, 21, 35, 40, 43, 47, 48, 133, 141, 149, 343, 381, 521, 701, RV1, C10. Night buses stop at or near London Bridge: N21, N35, N47, N133, N343 and N381.
- London Bridge is the nearest railway station and is five minutes walk away.
- The nearest underground stations are: London Bridge - Northern and Jubilee lines (five minutes walk away). Monument - District and Circle lines (15 minutes walk away).
- Transport for London Website.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on the ground floor in the main foyer.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found around the hospital at information points.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks and crutches.
- To obtain mobility aids please contact the main reception.
- If you require any additional information or assistance, please speak to a member of staff.
- The hospital does have a dedicated car park.
- The car park is located outside the main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 15 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 367cm x 756cm (12ft x 24ft 10in).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is a designated drop-off point.
- The drop-off point is located to the right of the main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Payment signs are not clearly presented.
- Parking is free for Blue Badge holders.
Access to the Hospital
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the accessible entrance.
- Parking at Guy's and St Thomas' hospitals and the community services is very limited.
- Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
- Charging exceptions
- If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
- Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
- Parking at Guy's
- Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.
- This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.
- There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.
- Access is by appointment only.
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 84cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The ramp/slope is located leading up to the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The width of the ramp/slope is 85cm (2ft 9in).
- The nearest accessible toilet is located in Guy's Hospital ground floor foyer.
- The nearest standard toilet is located in Guy's Hospital ground floor foyer.
Related Access Guides
- To view other DisabledGo access guides that are related to this one please use the links below.
- Guy's Hospital - Main Building link (new tab) - click here.
Sunflower Lanyard Scheme
- Guy's and St Thomas' NHS Foundation Trust is part of the Sunflower Lanyard Scheme.
- The Sunflower Lanyard Scheme helps people with hidden disabilities which aren’t always obvious – such as autism, dementia and visual or hearing impairments.
- For more information on this scheme please click here.