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Hough Green Train Station

Hough Green, Widnes, Cheshire, WA8 7XU

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the train station building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest designated bay is 4m (4yd 1ft) from the main entrance.
    • The furthest designated bay is 10m (10yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 90cm (2ft 11in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 110cm (3ft 7in).
  • Comments View
    • The second door leads onto Platform 1.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is infrared.
  • Staff are trained to use the system.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 00:10 to 06:10.
  • There is a ticket office.
  • The ticket office is located within the train station building.
  • The ticket office is 3m (3yd 10in) from the main entrance.
  • The train companies operating from within this station are Northern Rail.
  • There is a taxi rank at the station.
  • The taxi rank is located in front of the train station building.
  • The taxi rank is 6m (6yd 1ft) from the train station main entrance.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by steps only is / are 2.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Platform 2 can only be accessed by steps.

Bridge

  • Access between platform 1 and 2 is via a footbridge on Liverpool Road.
  • There are 15+ deep clearly marked steps.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • Comments View
    • There is a sheltered waiting room on platform 2.
    • There is open air seating around the station.