- Monday 08:00 - 22:30.
- Tuesday 08:00 - 22:30.
- Wednesday 08:00 - 22:30.
- Thursday 08:00 - 22:30.
- Friday 08:00 - 22:30.
- Saturday 08:00 - 22:30.
- Sunday 09:30 - 10:30.
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Runcorn.
- The venue does not have its own car park.
Public Car Parks.
- There is a car park for public use within 200m (approx).
- The name of the car park is Granville Street.
- The car park is located on Granville Street.
On Street Parking and Drop-off Details.
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not is a touchscreen.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 89cm (2ft 11in).
- There is not a lowered section.
- The height of the counter is medium height (77cm - 109cm).
- There is a hearing assistance system.
- The hearing assistance system is not available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
- Lighting levels are bright.
- The consultation room is located to the left of the counter.
- The door to the room is heavy, opens away from you (push) and has an opening width of 90cm.
- There are seats available with armrests.
- These seats can be removed from the room to make room for a wheelchair user if required.
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Availability and Location of Standard Toilets
- Standard toilet facilities are not available.
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are available.