You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Runcorn.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Getting Here. Skip to the next section.

Getting Here

• By Car
• Shopping City is clearly signposted from the motorway.
• At junction 11 of the M56, take the A56 exit to Preston Brook/Daresbury.
• Then continue on Chester Road/A56.
• Take the A533 and Hallwood Link Road to Fifth Avenue in Runcorn.
• At the roundabout, take the 1st exit onto Chester Road/A56.
• At Whitehouse roundabout, continue straight onto Chester Road/A533.
• Continue to follow the A533.
• At the roundabout, take the 1st exit onto Southern Expressway/A533.
• Take the exit towards the police station, Halton Lea, Hallwood Park and Halton General Hospital.
• At the roundabout, take the 2nd exit onto Hallwood Link Road.
• At the roundabout, take the 2nd exit onto East Lane.
• At the roundabout, take the 2nd exit and stay on East Lane.
• Turn left onto Fifth Avenue.
• The shopping centre will be on the left.
• By Bus
• The 3A, 3B, 3C, 14A, 20, 20A, 21, 52, 61A, 62, 62A, 66, and X1 bus services stop right outside the shopping centre.
• There is step free access from both the north and the south bus station to the shopping centre via the north and south entrances.
• By Train
• Runcorns two major train stations: Runcorn and Runcorn East are nearby.
• Runcorn Station
• Station Road
• Runcorn
• Cheshire
• WA7 5UB
• For more information on Runcorn Station please click here
• Runcorn East Station
• Barnfield Avenue
• Runcorn
• Cheshire
• WA7 6EP
• For more information on Runcorn East Station please click here
• The shopping centre recommends Apec Taxis, contactable on 01928 495 001.

You are on Parking (Car Park 1). Skip to the next section.

Parking (Car Park 1)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the east side of the shopping centre.
  • The car park type is multi storey.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park 1 entrance.
  • The furthest Blue Badge bay is 50m (54yd 2ft) from the car park 1 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 203cm (6ft 8in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Car Park 2). Skip to the next section.

Parking (Car Park 2)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the south side of the shopping centre.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park 2 entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the car park 2 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 203cm (6ft 8in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Car Park 3). Skip to the next section.

Parking (Car Park 3)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the west side of the shopping centre.
  • The car park type is multi storey.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park 3 entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the car park 3 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 203cm (6ft 8in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Parking (Car Park 4). Skip to the next section.

Parking (Car Park 4)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located on the north side of the shopping city.
  • The car park type is multi storey.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 500cm (8ft 2in x 16ft 5in).
  • The nearest Blue Badge bay is 5m (5yd 1ft) from the car park 4 entrance.
  • The furthest Blue Badge bay is 20m (21yd 2ft) from the car park 4 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 203cm (6ft 8in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Autism Room. Skip to the next section.

Autism Room

• The room is located to the right as you enter from the car park 3 entrance.
• There is level access to the room.
• The door to the room is single and opens away from you (push).
• The door is 85cm wide.
• The door is opened with a Radar key.
• The key is available from a member of shopping centre staff.
• Within the room there is mood lighting.
• There is a sink located within the room.
• The height of the sink is 90cm.

You are on Outside Access (Car Park 1 Entrance). Skip to the next section.

Outside Access (Car Park 1 Entrance)

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• Entrance View
  • This information is for the entrance located in car park 1 on level D.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 200cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 206cm.

You are on Outside Access (Car Park 2 Entrance). Skip to the next section.

Outside Access (Car Park 2 Entrance)

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• Entrance View
  • This information is for the entrance located in car park 2 on level D.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 170cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 214cm.

You are on Outside Access (Car Park 3 Entrance). Skip to the next section.

Outside Access (Car Park 3 Entrance)

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• Entrance View
  • This information is for the entrance located in car park 3 on level D.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 176cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.

You are on Outside Access (Car Park 4 Entrance). Skip to the next section.

Outside Access (Car Park 4 Entrance)

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• Entrance View
  • This information is for the entrance located in car park 4 on level D.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
• Comments View
  • This entrance leads directly into Wilko on the north side of the shopping centre.

You are on Outside Access (North Entrance). Skip to the next section.

Outside Access (North Entrance)

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• Entrance View
  • This information is for the entrance located at the north side of the shopping centre.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 400cm.
• Comments View
  • This entrance provides level access to the shopping centre from the library, Halton Direct Link and Rutland House.
  • There is also a lift down to this entrance from the bus station.

You are on Outside Access (South Entrance). Skip to the next section.

Outside Access (South Entrance)

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• Entrance View
  • This information is for the entrance located at the south side of the shopping centre, within the Trident Park Retail Park.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 183cm.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The lighting levels at the step(s) are good.

You are on Shopping Centre. Skip to the next section.

Shopping Centre

• The shopping centre is set on one level except for the management suite which is set above the central square.
• The stairs and lift are for access to the management suite.
• Lighting is bright throughout the centre.
• There is flooring with a bright shiny finish throughout the shopping centre.
• The walls and floors are clearly defined in most places.
• There is clear overhead signage available throughout the centre.
• To the north and south of the shopping centre there is level access via the north and south entrances.
• There is a car park to each corner of the shopping centre with level access from the disabled bays which are available on level D of each of the car parks.
• Staff are available throughout the shopping centre for help and advice.
• There is bench seating available at regular intervals throughout the centre.
• The shopping centre has a weekly autism shopping hour from 16:00-17:00 on Wednesdays.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located within the community square.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• The lift is approximately 100m (109yd 1ft) from the north entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 120cm x 125cm (3ft 11in x 4ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 140m (153yd 4in) from the north entrance.
  • This accessible toilet is located just off the community square.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of centre staff.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 192cm x 230cm (6ft 4in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 130cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located just off the community square.
  • The female and male toilets are approximately 140m (153yd 4in) from the north entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located just off the community square.
• The parent and baby room is approximately 140m from the north entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 83cm (2ft 9in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 71cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Access Guides Available For (Shopping City). Skip to the next section.

Access Guides Available For (Shopping City)

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• Shopping View
  • ACT:R - To view the access guide please click here (new tab).
  • Argos - To view the access guide please click here (new tab).
  • Asko Jewellers - To view the access guide please click here (new tab).
  • Blush - To view the access guide please click here (new tab).
  • BrightHouse - To view the access guide please click here (new tab).
  • Cash Generator - To view the access guide please click here (new tab).
  • CeX - To view the access guide please click here (new tab).
  • Go Local - To view the access guide please click here (new tab).
  • Hair Roomz - To view the access guide please click here (new tab).
  • Handy Jacks - To view the access guide please click here (new tab).
  • Holland & Barrett - To view the access guide please click here (new tab).
  • Iceland - To view the access guide please click here (new tab).
  • JD Sports - To view the access guide please click here (new tab).
  • New Look - To view the access guide please click here (new tab).
  • Poundland - To view the access guide please click here (new tab).
  • The Range - To view the access guide please click here (new tab).
  • Savers - To view the access guide please click here (new tab).
  • Select - To view the access guide please click here (new tab).
  • Shoezone - To view the access guide please click here (new tab).
  • Terry's Boutique - To view the access guide please click here (new tab).
  • Vickys Cards - To view the access guide please click here (new tab).
  • Vodafone - To view the access guide please click here (new tab).
  • Wilko - To view the access guide please click here (new tab).
  • Yours - To view the access guide please click here (new tab).
  • B&M Bargains - To view the access guide please click here (new tab).
  • British Heart Foundation - To view the access guide please click here (new tab).
  • EE - To view the access guide please click here (new tab).
  • Card Factory - To view the access guide please click here (new tab).
  • Shopmobility - To view the access guide please click here (new tab).
  • The Fragrance Shop - To view the access guide please click here (new tab).
  • Mode Fashion Boutique - To view the access guide please click here (new tab).
  • Max Spielmann - To view the access guide please click here (new tab).
  • Peacocks - To view the access guide please click here (new tab).
  • Sayers - To view the access guide please click here (new tab).
  • Superdrug - To view the access guide please click here (new tab).
• Eating and Drinking View
  • Costa - To view the access guide please click here (new tab).
  • Prepped 2 Go - To view the access guide please click here (new tab).
  • FJ's Restaurant - To view the access guide please click here (new tab).
• Leisure and Entertainment View
  • Betfred - To view the access guide please click here (new tab).
  • Cashino - To view the access guide please click here (new tab).
  • Ladbrokes - To view the access guide please click here (new tab).
• Other Services View
  • Halifax - To view the access guide please click here (new tab).
  • Mullens Opticians - To view the access guide please click here (new tab).
  • Santander - To view the access guide please click here (new tab).
  • Specsavers - To view the access guide please click here (new tab).
  • TUI - To view the DisabledGo access guide please click here (new tab).
  • Halton Lea North Bus Station - To view the access guide please click here (new tab).
  • Halton Lea South Bus Station - To view the access guide please click here (new tab).
  • HDL - Halton Lea One Stop Shop - To view the access guide please click here (new tab).
  • Halton Lea Library - To view the access guide please click here (new tab).
  • Halton Credit Union - To view the access guide please click here (new tab).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.