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Well Pharmacy

Peelhouse Medical Plaza, Peelhouse Lane, Widnes, Cheshire, WA8 6TN

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Widnes.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located on Mount Street.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 140cm (4ft 7in).
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 65cm (2ft 2in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is permanent.

Counter

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not is a touchscreen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 91cm (2ft 12in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The height of the counter is medium height (77cm - 109cm).
  • Staff are trained to use the system.
  • The hearing assistance system is not available only on request.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are bright.

Standard Toilet(s) (Peel House Medical Centre)

  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located within Peel House Medical Centre.
    • The shared toilet(s) is/are approximately 37m (40yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The standard toilets and baby change are located at the rear of the venue within the Peel House Medical Centre.

Accessible Toilet (Peel House Medical Centre)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
    • This accessible toilet is located within the Peel House Medical Centre to the rear of the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is light.
    • The dimensions of the accessible toilet are 210cm x 270cm (6ft 11in x 8ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 108cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Customers to the pharmacy can use the toilet facilities within the medical centre.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.