Access Guide
Introduction
- Services / facilities within the building include Ticket Office.
- Services / facilities within the grounds include seating areas.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Widnes.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the left of the train station.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 7 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
- The nearest designated bay is 23m (25yd 6in) from the main entrance.
- The furthest designated bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the train station building.
- There is not a dropped kerb from the drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 146cm (4ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 140cm (4ft 7in) wide.
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Comments
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- This entrance gives access to platform 2.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the station.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The desk is 2m (2yd 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is infrared.
- Staff are trained to use the system.
Outside Access (Platform 1)
- This information is for the entrance located on Birchfield Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 200cm (6ft 7in) wide.
Level Change (Platform 1)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp or slope is permanent.
Outside Access (Platform 2 Entrance)
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Entrance
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- This information is for the entrance located on Birchfield Road.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There are no doors at this entrance.
- The width of the door opening is 165cm.
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Ramp/Slope
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- The ramp/slope is located beyond the entrance way.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- Access to platform 2 can also be gained using the main entrance at the ticket office and reception area.
- For access to platform 1 by wheelchair, the user will need to use the access slope leading up to Birchfield Road and crossing over the footpath.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 14:00 to 07:00.
- There is a ticket office.
- The ticket office is located within the train station building.
- The ticket office is 2m (2yd 7in) from the main entrance.
- Please click here for access information for Northern Rail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1 & 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 & 2.
- Accessible toilets are not located on the platform(s).
- There is not a wheelchair available to borrow.
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Comments
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- There a automated ticket machines available on platforms 1 and 2.
Bridge
- There is a footbridge giving access between the platforms.
- There are 18 clearly marked medium steps either side.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
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Comments
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- There is a covered seating area on platform 1.
- There is open air seating around the station.