Access Guide
Getting Here
-
By Road
View
- Silverburn Shopping Centre is located in the Southern area of Glasgow, located off Junction 2 of the M77.
For Sat Nav users please use postcode; G53 6EW - There are 4 car parks located around the shopping centre; Multi-Storey Car Park, Green Car Park, Yellow Car Park and Red Car Park.
- Silverburn Shopping Centre is located in the Southern area of Glasgow, located off Junction 2 of the M77.
-
By Bus
View
- There is a bus stop within 150 metres of the shopping centre.
- Stagecoach Routes include: X17
The following First Glasgow bus services pick up and drop off at Silverburn: 3 - 10 - 49 - 57 - M6 - X8.
The X8 is an express bus that is available from Buchanan Bus Station and Union street.
McGills Bus Services include; Number 3 Bus and Number 6 Bus.
-
By Train
View
- The nearest Railway Station is Kennishead.
- For more information on National Rail services please click here (opens new tab).
Getting Help and Assistance
- For the map of the shopping centre please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Staff receive disability awareness/equality training.
- Staff do not receive deaf awareness training.
- There is not an assistance dog toilet or toileting area at the venue/near by.
- Water bowls for assistance dogs are available.
- Staff receive dementia awareness training.
Parking, Taxi Rank and Bus Stop
- There are four car parks located around Silverburn Shopping Centre, for more information please click the links below:
- For more information about the Multi-Storey Car Park please click here (opens in new tab)
- For more information about the Red Car Park please click here (opens in new tab)
- For more information about the Yellow Car Park please click here (opens in new tab)
- For more information about the Green Car Park please click here (opens in new tab)
- For more information about the Bus Station and Taxi Rank please click here (opens in new tab).
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday 08:00 - 22:00.
- Sunday 09:00 - 21:00.
Outside Access (Red Car Park Entrance (Frankie and Bennys))
-
Entrance
View
- This information is for the entrance located next to the Red Car Park, to the right of Frankie and Bennys.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 165cm.
-
Comments
View
- There are also two sets of revolving doors located at this entrance.
- The width of the revolving door is 225cm.
- There is a push button to slow the revolving doors, the height of the button is 105cm.
Outside Access (Red Car Park Entrance)
-
Entrance
View
- This information is for the entrance located next to the Red Car Park.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 165cm.
-
Comments
View
- There are also two sets of revolving doors located at this entrance.
- The width of the revolving door is 225cm.
- There is a push button to slow the revolving doors, the height of the button is 105cm.
Outside Access (Tesco Car Park Entrance)
-
Entrance
View
- This information is for the entrance located next to Tesco Car Park.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 165cm.
-
Comments
View
- There are also two sets of revolving doors located at this entrance.
- The width of the revolving door is 225cm.
- There is a push button to slow the revolving doors, the height of the button is 105cm.
Outside Access (Multi-Storey Car Park - Level 0 Entrance)
-
Entrance
View
- This information is for the entrance located ahead as you exit Level 0 of the Multi-Storey Car Park.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 145cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 145cm.
Other Floors (Silverburn Shopping Centre - Multi-Storey Car Park Levels 2, 3 and 4)
-
Stairs
View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located ahead as you exit the Multi-Storey Car Park.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are the shopping centre level and parking levels 2, 3 and 4.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
-
Comments
View
- There are more stairs located further along the shopping centre concourse.
Lift (Silverburn Shopping Centre - Multi-Storey Car Park Levels 2, 3 and 4)
- There is a lift for public use.
- The lift is located ahead as you exit the Multi-Storey Car Park.
- The lift is clearly visible from the entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are the shopping centre level and parking levels 2, 3 and 4.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 160cm x 210cm (5ft 3in x 6ft 11in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
-
Comments
View
- There are two similar lifts located next to this one.
- There are also three similar lifts located further along the shopping centre concourse.
Counter (Customer Information Desk)
-
Counter
View
- The counter is located on the shopping centre concourse.
- There is step free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the counter are good.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The lowered section of the counter is at the recommended height of 76cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
- The counter is staffed.
- There is a hearing assistance system at the counter.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The touch screen is at a suitable height for a wheelchair user.
- There is a touch screen.
Getting Around
-
Access
View
- There is step free access throughout the building.
-
Circulation
View
- The type of flooring in corridors/walkways is tiles.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in the majority of corridors/walkways.
- There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
- The lighting levels are good.
- There is a play/activity area located outside marks and spencer.
- There are kiosks located along the centre of the concourse.
- Access to other floors/levels is via stairs and lift.
- For information about Silverburn Shopping Centre - Winter Garden Dining please click here.
-
Signage
View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
-
Audio
View
- This venue does play background music in public areas.
- Music is played throughout the shopping centre.
-
Comments
View
- There are interactive touchscreen information boards located around the shopping centre.
- The lowest point of the touchscreen is 105cm.
- The highest point of the touchscreen is 165cm.
- There is a low level pay phone available between Debenhams and Carphone Warehouse.
Changing Places (Debenhams and Carphone Warehouse)
-
Location and Access
View
- The facility is located between Debenhams and Carphone Warehouse.
- There is level access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from the nearby information desk or cleaning staff.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 86cm (2ft 10in).
- The dimensions of the facility are 397cm x 296cm.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has not got a non-slip floor.
- The colour contrast between the walls and floor is good.
-
Toilet Details
View
- The facility toilet is peninsular.
- The transfer space on the right as you face the toilet is 70cm (2ft 4in).
- The transfer space on the left as you face the toilet is 80cm (2ft 7in).
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is good.
- As you face the toilet there are vertical grab rails on both sides .
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 77cm.
- The toilet has a cistern.
- The toilet seat colour contrast is good.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
-
Changing Bench and Hoist Details
View
- The facility changing bench is wall mounted.
- The facility changing bench height is fixed.
- The length of the facility changing bench is 188cm (6ft 2in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
-
Shower Details
View
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 120cm and 140cm when mounted.
- There is no seat for the shower.
- There is not a vertical grab rail.
-
Other Facilities
View
- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are not available at the wash basin.
- There is a soap dispenser.
- The height of the soap dispenser is 92cm.
- Wide tear off paper roll is not available.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- The height of the coat hook is 137cm from the floor.
- There is a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
Accessible Toilet(s) (Marks and Spencer and Claire's)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located between Marks and Spencer and Claire's.
- There is step free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 144cm x 205cm (4ft 9in x 6ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- The toilet has not got a non slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 74cm (2ft 5in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Accessible Toilet(s) (Marks and Spencer and Claire's - Changing Bench)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- This accessible toilet is located between Marks and Spencers and Claire's.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 250cm x 240cm (8ft 2in x 7ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has not got a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Comments
View
- There is a changing bench located within the accessible toilet.
- The changing bench is fixed to the wall.
- The length of the changing bench is 180cm.
- The height of the changing bench is 60cm.
Accessible Toilet(s) (Marks and Spencer and Claire's - Parent and Baby Area)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located between Marks and Spencer and Claire's, within the parent and baby area.
- There is step free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is no signage on or near the toilet door.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 180cm x 300cm (5ft 11in x 9ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- The toilet has not got a non slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 90cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Accessible Toilet(s) (Debenhams and Carphone Warehouse - Parent and Baby Area)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located between Debenhams and Carphone Warehouse, in the parent and baby area.
- There is step-free access to the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 232cm x 264cm (7ft 7in x 8ft 8in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has not got a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 156cm (5ft 1in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 137cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 89cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 88cm (2ft 11in).
-
Comments
View
- There is another sink next to the baby change table.
- The sink has a sensor tap.
Standard Toilet(s) (Marks and Spencer and Claire's)
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located between Marks and Spencer and Claire's.
- There is step free access to the female and male toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin tap type is sensor.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
Standard Toilet(s) (Debenhams and Carphone Warehouse)
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located between Debenhams and Carphone Warehouse.
- There is step-free access to the female and male toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is available.
- There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
- The wash basin tap type is sensor.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
Parent and Baby Room (Marks and Spencer and Claire's)
- There is a parent and baby room for public use.
- The parent and baby room is located between Marks and Spencer and Claire's.
- There is step free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 95cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 85cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are good.
-
Comments
View
- The parent and baby area is divided into 3 rooms.
- There is the baby change room, the feeding room and the accessible toilet.