Skip to main content

Silverburn Shopping Centre - Multi-Storey Car Park

Barrhead Road, Glasgow, G53 6AG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • Silverburn Shopping Centre is located in the Southern area of Glasgow, located off Junction 2 of the M77.
      For Sat Nav users please use postcode; G53 6EW
    • There are 4 car parks located around the shopping centre; Multi-Storey Car Park, Green Car Park, Yellow Car Park and Red Car Park.
  • By Bus View
    • There is a bus stop within 150 metres of the shopping centre.
    • Stagecoach Routes include: X17
      The following First Glasgow bus services pick up and drop off at Silverburn: 3 - 10 - 49 - 57 - M6 - X8.
      The X8 is an express bus that is available from Buchanan Bus Station and Union street.
      McGills Bus Services include; Number 3 Bus and Number 6 Bus.
  • By Train View

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • Staff receive dementia awareness training.

Parking (Multi-Storey Car Park)

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located off Cowglen Road.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 220cm (7ft 3in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There is an additional car park for visitors.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 104 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 505cm x 510cm (16ft 7in x 16ft 9in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Level 0 - 77 designated Blue Badge parking bays and 0 parent and child bays.
      Level 1 - 7 designated Blue Badge parking bays and 10 parent and child bays.
      Level 2 - 20 designated Blue Badge parking bays and 30 parent and child bays.
      Level 3 - 0 designated Blue Badge parking bays and 37 parent and child bays.
      Level 4 - 0 designated Blue Badge parking bays and 40 parent and child bays.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Other Floors (Multi-Storey Car Park - Level 0 - Level 1)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you face the Blue Badge parking bays on level 1.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are level 0 and level 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift (Multi-Storey Car Park - Level 0 - Level 1)

  • There is a lift for public use.
  • The lift is located to the right as you face the Blue Badge parking bays on level 1.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Level 0 and Level 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 160cm (4ft 7in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Route from Level 0 to Silverburn Shopping Centre

  • The shopping centre access point from Level 0 of the Multi-Storey Car Park is located to the right of the designated Blue Badge parking bays.
  • There is step free access to the shopping centre.
  • There are bollards on the approach to the shopping centre.
  • The width between the bollards is 160cm.

Outside Access (Multi-Storey Car Park - Level 0 Entrance)

  • Entrance View
    • This information is for the entrance located ahead as you exit Level 0 of the Multi-Storey Car Park.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.

Exit (Multi-Storey Car Park Level 2)

  • Exit View
    • This information is for the exit located to the right as you face the designated Blue Badge parking bays.
    • The exit area/door is clearly signed internally.
    • The exit step free.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
    • There are bollards at this exit.
    • The minimum width between the bollards is 140cm.
  • Comments View
    • There is a similar exit at the opposite end of Level 2.
    • There are also similar exits to the lift lobbys located on Levels 3 and 4.
    • The lifts are located beyond the exits.

Other Floors (Silverburn Shopping Centre - Multi-Storey Car Park Levels 2, 3 and 4)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead as you exit the Multi-Storey Car Park.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are the shopping centre level and parking levels 2, 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • There are more stairs located further along the shopping centre concourse.

Lift (Silverburn Shopping Centre - Multi-Storey Car Park Levels 2, 3 and 4)

  • There is a lift for public use.
  • The lift is located ahead as you exit the Multi-Storey Car Park.
  • The lift is clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are the shopping centre level and parking levels 2, 3 and 4.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 210cm (5ft 3in x 6ft 11in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.
  • Comments View
    • There are two similar lifts located next to this one.
    • There are also three similar lifts located further along the shopping centre concourse.

Silverburn Shopping Centre