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Union Square - College Street Car Park

Guild Square, Aberdeen, AB11 5RG

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Access Guide

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Getting Here

  • By Road View
    • Union Square is located in the centre of Aberdeen off South College Street, Guild Street, Market Street or Palmerston Road.
    • There are 3 car parks at Union Square offering you a total of 1700 car parking spaces. Union Square car parks are easily accessible from Market Street, Palmerston Road and College Street. All car parks are open 24 hours a day. The car parks are Pay and Display, with an automatic number plate recognition system in place to monitor payment. If you have any problems there are help points located throughout the car park or call us on 01224 254326 and someone will be happy to help. Our car parks are all monitored by CCTV and contain dedicated disabled and parent and child spaces. Our Multi-Storey car park also has charging points for electric vehicles. The 8 electric car charging points are available on Level 1 of the multi-storey car park. To operate these simply open the cover and plug in. There is no cost for this service.
  • By Bus View
    • There is a bus stop within 150 metres of the shopping centre.
    • Union Square is conveniently located adjacent to Aberdeen Bus Station and close to most major bus routes through Aberdeen City Centre. Aberdeen bound Stagecoach Bluebird buses all call at the bus station which is joined to the Union Square building. Local Aberdeen City buses are operated by First Aberdeen and services 3, 3G, 5, 12 and 27 stop on Guild Street outside St Magnus House.
  • By Train View
    • The nearest Railway Station is Aberdeen.
    • Union Square connects to Aberdeen Station through the doorways in the main atrium. Aberdeen has train services linking directly with Dundee, Glasgow, Edinburgh and Inverness and also with London and many other destinations across England. The train also provides a direct link for people living in Aberdeenshire with services available from Dyce, Inverurie, Insch, Huntly, Portlethen, Stonehaven and Laurencekirk.
    • For more information on National Rail services please click here (opens new tab).

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Opening Times

Parking

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located off College Street.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 220cm (7ft 3in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 5 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 425cm x 480cm (13ft 11in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Level 6 - 13 within the car park are for Union Square Customers. Levels 1 - 5 within the car park are for the sole use of Aberdeen Station passengers.
    • Clearly marked/signposted parent and child parking bays are available.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and throughout the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to left of the car parking spaces.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 2, 4, 6, 8, 10 and 12.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the car parking spaces.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 2, 4, 6, 8, 10 and 12.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 105cm x 200cm (3ft 5in x 6ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

College Street - Union Square via Aberdeen Station

  • There is a slight slope leading down from Level 6 of the car park to the access point from College Street Car Park to Aberdeen Station.
  • There is a footbridge leading from the car park to the station concourse.
  • To get from the footbridge to the concourse there is either steps or a lift.
  • There is step free access from the station concourse to Union Square.

Entrance (Aberdeen Train Station Atrium Entrance)

  • Entrance View
    • This information is for the entrance located just after the station ticket office.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading down to the entrance.
    • The gradient of the ramp is very easy.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Union Square Shopping Centre and Shopping Park