Access Guide
Changing Places (Ground Floor - East Mall - Left and Right Transfer)
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Location and Access
View
- The facility is located off the East Mall.
- The facility is approximately 20m (21yd 2ft) from the Guild Street East Mall entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is ramped/sloped access into the facility.
- The facility surveyed is for the sole use of disabled people.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- You do need a key for the facility.
- The key is not a radar key.
- The key can be obtained from a member of staff. There is an intercom to the left of the door.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens by sliding.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The width of the door is 85cm (2ft 9in).
- The dimensions of the facility are 200cm x 180cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is good.
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Toilet Details
View
- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 195cm (6ft 5in).
- The transfer space on the left as you face the toilet is 85cm (2ft 9in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is good.
- As you face the toilet there are vertical grab rails on both sides.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a spatula flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 47cm.
- The toilet has a cistern.
- The toilet seat colour contrast is poor.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
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Changing Bench and Hoist Details
View
- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 195cm (6ft 5in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
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Shower Details
View
- There is not a shower unit with a detachable shower head.
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Other Facilities
View
- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 79cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The colour contrast between the wash basin grab rail(s) and wall is good.
- There is a soap dispenser.
- The height of the soap dispenser is 102cm.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 92cm.
- There is not a mirror.
- There is a/are non-infectious waste, general domestic waste and female sanitary disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a coat hook.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
Accessible Toilet(s) (Ground Floor - East Mall - Left Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located off the East Mall, opposite the Guild Street East Mall entrance.
- This accessible toilet is approximately 20m (21yd 2ft) from the Guild Street East Mall entrance.
- There is ramped/sloped access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens by sliding (Bi-Fold).
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 160cm x 250cm (5ft 3in x 8ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- There is an emergency alarm.
- The alarm did not sound when tested.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 111cm (3ft 8in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 71cm (2ft 4in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 75cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 80cm (2ft 7in).
- The contrast between the hand dryer and the wall is fair.
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 95cm.
Family Room(s) (Ground Floor - East Mall)
- The Family Room is located off the East Mall, opposite the Guild Street East Mall entrance.
- There is wayfinding signage for the room(s).
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- There is a similar room located opposite with a standard toilet available (photographs 11 and 12).
- There is step free access into the room(s).
- Leading up to the toilets from the East Mall.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door(s) for the room(s) is/are not push pad activated.
- The door opens away from you (push).
- The door has a closer and maybe difficult for some to open.
- There is not a visual fire alarm beacon in the room(s).
- There is fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- The following types of seating are available in the Family Room; chairs with armrests.
- The height of the counter is 74cm.
- The type of flooring in this family room is tiles.
- Floor coverings in the room(s) are even with no trip hazards.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is fair.
- The lighting levels are bright.
- There is not an accessible toilet within the Family Room.
- There are not standard toilet facilities within the Family Room.
- Baby changing facilities are available.
- The height of the baby change table is 90cm.
Standard Toilet(s) (Ground Floor - East Mall)
- Standard toilet facilities are available.
- The female and male toilets are located off the East Mall, opposite the Guild Street East Mall entrance.
- There is ramped/sloped access into the toilet(s).
- The standard toilet(s) is/are approximately 20m from the Guild Street East Mall entrance.
- There is pictorial signage on or near the toilet door.
- It was not possible to access the female toilet.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Accessible Toilet(s) (Ground Floor - Between MAC and Hotel Chocolat - Left Transfer)
- There is an/are accessible toilet(s) available.
- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located on the ground floor between MAC and Hotel Chocolat.
- This accessible toilet is approximately 100m (109yd 1ft) from the Guild Street Atrium entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 157cm x 235cm (5ft 2in x 7ft 9in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 97cm (3ft 2in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 95cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 82cm (2ft 8in).
Accessible Toilet(s) (Ground Floor - Between Zara and Joules - Right Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located along the ground floor between Zara and Joules.
- This accessible toilet is approximately 80m (87yd 1ft) from the Surface Car Park and Shopping Park entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 98cm (3ft 3in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 167cm x 230cm (5ft 6in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 97cm (3ft 2in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 80cm (2ft 7in).
- The contrast between the hand dryer and the wall is fair.
Accessible Toilet(s) (Ground Floor - Next to the Multi-Storey Car Park Lift - Right Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located on the ground floor, to the left as you face the three multi-storey car park lifts.
- This accessible toilet is approximately 40m (43yd 2ft) from the Surface Car Park and Shopping Park Ground Floor entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 165cm x 230cm (5ft 5in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm (3ft 3in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 99cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 95cm (3ft 1in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 84cm (2ft 9in).
- The contrast between the hand dryer and the wall is fair.
Accessible Toilet(s) (Shopmobility - Left Transfer)
- There is an/are accessible toilet(s) available.
- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located to the left as you enter.
- This accessible toilet is approximately 5m (5yd 1ft) from the multi-storey car park level 1 entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 166cm x 234cm (5ft 5in x 7ft 8in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 95cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 115cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8in).
- The contrast between the towel dispenser and the wall is good.
- There is not a hand dryer.
Accessible Toilet(s) (First Floor - South Mall - Left Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located in the first floor toilet area corridor between Mozza and Pizza Express, opposite the multi-storey car park lift.
- This accessible toilet is approximately 75m (82yd 1in) from the multi-storey car park lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is fair.
- The dimensions of the accessible toilet are 178cm x 218cm (5ft 10in x 7ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 111cm (3ft 8in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 86cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s) (First Floor - South Mall)
- Standard toilet facilities are available.
- The female and male toilets are located in the toilet corridor between Mozza and Pizza Express, opposite the multi-storey car park lift.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 80m from the multi-storey car park lift.
- There is pictorial and written text signage on or near the toilet door.
- It was not possible to access the female toilet.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Family Room(s) (First Floor - South Mall)
- The Family Room is located off the toilet corridor between Mozza and Pizza Express, opposite the multi-storey car park lift.
- There is wayfinding signage for the room(s).
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- There is step free access into the room(s).
- The door opening width(s) is/are 75cm+ for the room(s).
- The door(s) for the room(s) is/are push pad activated.
- There is not a visual fire alarm beacon in the room(s).
- There is fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- The following types of seating are available in the Family Room; armchairs.
- The type of flooring in this family room is carpet and wood.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is good.
- The lighting levels are bright.
- There is an accessible toilet within the Family Room.
- There are not standard toilet facilities within the Family Room.
- Baby changing facilities are available.
- The height of the baby change table is 94cm.
Accessible Toilet(s) (Family Room - First Floor - South Mall - Left Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located on the first floor, within the family room.
- This accessible toilet is approximately 5m (5yd 1ft) from the family room entrance.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is fair.
- The door opens inwards and outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 89cm (2ft 11in).
- The contrast between the internal door and wall is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 172cm x 219cm (5ft 8in x 7ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 104cm (3ft 5in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 105cm and 165cm from the floor.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 87cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 86cm (2ft 10in).
- The contrast between the towel dispenser and the wall is good.
- There is not a hand dryer.
Accessible Toilet(s) (First Floor - Between Pizza Hut and TGI Fridays - Left Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located on the first floor, next to Pizza Hut and TGI Fridays, just before the Centre Management entrance.
- This accessible toilet is approximately 60m (65yd 1ft) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 99cm (3ft 3in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 167cm x 233cm (5ft 6in x 7ft 8in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 96cm (3ft 2in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin, general waste (with no lid) and pedal bin disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 93cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 82cm (2ft 8in).
- The contrast between the hand dryer and the wall is good.
Accessible Toilet(s) (First Floor - North Mall - Right Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located on the first floor, at the north end of the mall, to the right of the entrance to Jurys Inn.
- This accessible toilet is approximately 25m (27yd 1ft) from the lift.
- There is step-free access into the accessible toilet, via lift.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 99cm (3ft 3in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
- The dimensions of the accessible toilet are 171cm x 232cm (5ft 7in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 92cm (3ft).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 92cm (3ft).
- The contrast between the towel dispenser and the wall is good.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 84cm (2ft 9in).
- The contrast between the hand dryer and the wall is good.