Access Guide
Getting Here
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By Road
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- Victoria Leeds is located right in the heart of Leeds City Centre, just 7 minutes from the M621. From the M621 please follow signs towards the City Centre.
- Parking for Victoria Leeds is located within the city centre. There is 1 car park at Victoria Leeds. For directions to the Victoria Leeds Car Park please use the postcode: LS2 7AS.
- For more information on getting to Victoria Leeds please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the shopping centre.
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By Train
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- The nearest Railway Station is Leeds.
- Leeds Victoria is a 10 minute walk from Leeds Train Station, which connects you to all major cities within the UK.
- For more information on National Rail services please click here (opens new tab).
Getting Help and Assistance
- For the map of Victoria Leeds please click here (new tab).
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
COVID-19 Information (Victoria Gate and Victoria Quarter)
- The information in this section was taken in December 2020.
- All entrances have a keep right system in place.
There are clear floor markings on entry and free standing directional signs on exit. - There is a member of staff available at the entrance.
- A team member is available at all entrances.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are free standing.
- The height of the hand sanitiser is 110cm.
- Hand sanitisers are not available inside the venue.
- There are no additional hand sanitisers within the shopping centre but they are available in the shops.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- The maximum amount of people allowed within Victoria Gate and Victoria quarter shopping centre is 2000.
There is a keep left system in place to unsure social distancing.
The keep left system signposted with floor signage.
. - There is clear signage inside to help with social distancing.
- There are floor signs and information boards located throughout the shopping centre.
Most shops have floor signs outside to aid with social distancing and queueing.
. - There are protective clear screens located at desks/counters.
- The stairs have a keep left system in place.
The keep left system is not clearly marked or signposted.
. - The lifts are limited to one person or 1 household.
There is clear signage at the lifts to explain this.
. - Toilets are available.
Opening Times
- Monday 09:30 - 19:00.
- Tuesday 09:30 - 19:00.
- Wednesday 09:30 - 19:00.
- Thursday 09:30 - 19:00.
- Friday 09:30 - 19:00.
- Saturday 09:00 - 19:00.
- Sunday 11:00 - 17:00.
Parking
Route From Victoria Gate To Victoria Quarter
- Access to Victoria Quarter is via the Harewood Street entrance / exit (shown in photograph 1).
- After leaving the Harewood Street entrance / exit travel straight ahead towards Vicar Lane (shown in photograph 2).
- There is an easy slope leading towards the Harewood Street entrance bollards (shown in photograph 3).
- Pass through the bollards which have a minimum width of 114cm (shown in photograph 4).
- When you pass through the bollards you are on Vicar Lane.
- Ahead is a pelican crossing (shown in photograph 5).
- The crossing has a slight ramp down and then up at the other side (shown in photograph 6).
- The crossing has tactile paving (shown in photograph 6).
- After crossing Vicar Lane the entrance to Victoria Quarter is just to the right (shown in photograph 7).
Access Point (Vicar Lane to County Arcade)
- This information is for the access point located on Vicar Lane.
- This access point gives access to County Arcade.
- The access point is clearly signed.
- This access point sign says 'County Arcade'.
- There is ramped/sloped access at this access point.
- There is a dark mat or floor marking at this access point that might be perceived as a hole.
- There are bollards at this access point.
- The minimum width between the bollards is 115cm.
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Access Point
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- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Vicar Lane to Queen Victoria Street Shopping Arcade)
- This information is for the entrance located on Vicar Lane.
- This entrance gives access to Victoria Quater.
- The entrance area/door is clearly signed.
- This entrance sign says 'Victoria Quater'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 275cm.
- There are bollards at this entrance.
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Entrance
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- The bollards do have an identification band to aid visually impaired people.
- There is a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Access Point (Briggate to County Arcade)
- This information is for the access point located on Briggate.
- This access point gives access to County Arcade.
- The access point is clearly signed.
- This access point sign says 'County Arcade'.
- There is ramped/sloped access at this access point.
- There is a canopy or recess which provides weather protection at this access point.
- There is a dark mat or floor marking at this access point that might be perceived as a hole.
- There are bollards at this access point.
- The minimum width between the bollards is 115cm.
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Access Point
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- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Briggate to Queen Victoria Street Shopping Arcade)
- This information is for the entrance located 0n Briggate.
- This entrance gives access to County Arcade.
- The entrance area/door is clearly signed.
- This entrance sign says 'Victoria Quater'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 277cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Access Point (King Edward Street to Cross Arcade)
- This information is for the access point located on King Edward Street.
- This access point gives access to County Arcade.
- The access point is not clearly signed.
- There is ramped/sloped access at this access point.
- There is a dark mat or floor marking at this access point that might be perceived as a hole.
- There are bollards at this access point.
- The minimum width between the bollards is 118cm.
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Access Point
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- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
Outside Access (Briggate to Queen Victoria Street Shopping Arcade)
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Entrance
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- This information is for the entrance located on Briggate.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Victoria Quarter'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 277cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
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Comments
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- This entrance leads directly to the Queen Victoria Street Shopping Arcade.
Internal Area(s)
- The type of flooring in this area is tiles and stone.
- There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The following types of seating can be found in this area; chairs with armrests and chairs without armrests.
- There is good colour contrast between the walls and floor in the majority of corridors/walkways.
- The lighting levels are varied.
- There is a slope running the length of the County arcade from Vicar Lane to Briggate. There is a slope running the length of Queen Victoria Arcade from Vicar Lane to Briggate. There is a slope running the length of Cross Arcade from King Edward Street to Queen Victoria Street Arcade.
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Comments
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- Victoria Quarter has 3 shopping malls, County Arcade, Queen Victoria Street and Cross Arcade.
- County Arcade and Queen Victoria Street run parallel to each other from Vicar Lane to Briggate.
- County Arcade also has a spur and joins Queen Victoria Street.
- Cross Arcade starts on King Edward Street and joins Queen Victoria Street.
- Some of the shops along the arcades have steps to enter.
- There is a portable ramp available from any member of the shopping centre staff (shown in photographs 7 and 8).
- The gradient of the ramp will vary depending on step height and number of steps.
- The width of the ramp is 78cm.
- The ramp does not have handrails.
Ramp(s) or Slope(s) (Vicar Lane to Briggate)
- There is a ramp/slope located along the length of the County arcade from Vicar Lane to Briggate.
- The ramp/slope is used to access The shops in the County Arcade from Vicar Lane to Briggate .
- The gradient of the ramp/slope is slight.
Outside Access (King Edward Street to Cross Arcade)
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Entrance
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- This information is for the entrance located on King Edward Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'County Arcade'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 118cm.
- There is a slope with a very easy incline.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
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Comments
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- This entrance gives direct access to Cross Arcade.
Ramp(s) or Slope(s) (Victoria Street Arcade)
- There is a ramp/slope located along the length of Queen Victoria Street arcade from Vicar Lane to Briggate.
- The ramp/slope is used to access The shops along the Queen Victoria Street arcade.
- The gradient of the ramp/slope is slight.
Ramp(s) or Slope(s) (Cross Arcade)
- There is a ramp/slope located running along the Cross arcade from King Edward Street to the Queen Victoria Street arcade.
- The ramp/slope is used to access the shops along the Cross arcade.
- The gradient of the ramp/slope is slight.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located in the Victoria Gate shopping centre.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located in the Victoria Gate shopping centre.