Skip to main content
The new name for DisabledGo

Search for accessible places to go

Victoria Leeds - Victoria Quarter

44 Victoria Gate, George Street, Leeds, LS2 7AU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

Getting Help and Assistance

  • For the map of Victoria Leeds please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Opening Times

  • Monday 09:30 - 19:00.
  • Tuesday 09:30 - 19:00.
  • Wednesday 09:30 - 19:00.
  • Thursday 09:30 - 19:00.
  • Friday 09:30 - 19:00.
  • Saturday 09:00 - 19:00.
  • Sunday 11:00 - 17:00.

Parking

Route From Victoria Gate To Victoria Quarter

  • Access to Victoria Quarter is via the Harewood Street entrance / exit (shown in photograph 1).
  • After leaving the Harewood Street entrance / exit travel straight ahead towards Vicar Lane (shown in photograph 2).
  • There is an easy slope leading towards the Harewood Street entrance bollards (shown in photograph 3).
  • Pass through the bollards which have a minimum width of 114cm (shown in photograph 4).
  • When you pass through the bollards you are on Vicar Lane.
  • Ahead is a pelican crossing (shown in photograph 5).
  • The crossing has a slight ramp down and then up at the other side (shown in photograph 6).
  • The crossing has tactile paving (shown in photograph 6).
  • After crossing Vicar Lane the entrance to Victoria Quarter is just to the right (shown in photograph 7).

Outside Access (Vicar Lane to County Arcade)

  • Entrance View
    • This information is for the entrance located on Vicar Lane.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There are no doors at this entrance.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 115cm.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • This entrance leads directly to the County Arcade.

Outside Access (Vicar Lane to Queen Victoria Street Shopping Arcade)

  • Entrance View
    • This information is for the entrance located on Vicar Lane.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 275cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the slope is very easy.

Outside Access (Briggate to County Arcade)

  • Entrance View
    • This information is for the entrance located on Briggate.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There are no doors at this entrance.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 115cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • This entrance leads directly to the County Arcade.

Outside Access (Briggate to Queen Victoria Street Shopping Arcade)

  • Entrance View
    • This information is for the entrance located on Briggate.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 277cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • This entrance leads directly to the Queen Victoria Street Shopping Arcade.

Outside Access (King Edward Street to Cross Arcade)

  • Entrance View
    • This information is for the entrance located on King Edward Street.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There are no doors at this entrance.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 118cm.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the slope is very easy.
  • Comments View
    • This entrance gives direct access to Cross Arcade.

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There is a slight slope, with no handrails, for access to the County Arcade.
    • This slope runs through the length of the County Arcade from Vicar Lane to Briggate and is shown in photographs 1 and 2.
    • There is a slight slope, with no handrails, for access to Queen Victoria Street Arcade.
    • This slope runs through the length of Queen Victoria Street Arcade from Vicar Lane to Briggate and is shown in photographs 3 and 4.
    • There is a slight slope, with no handrails, for access to Cross Arcade.
    • This slope runs the length of Cross Arcade from King Edward Street to the Queen Victoria Street Arcade and is shown in photographs 5 and 6.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles and stone.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in all areas.
    • There are seats without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played throughout the shopping arcade.

Victoria Quarter

  • Victoria Quarter has 3 shopping malls, County Arcade, Queen Victoria Street and Cross Arcade.
  • County Arcade and Queen Victoria Street run parallel to each other from Vicar Lane to Briggate.
  • County Arcade also has a spur and joins Queen Victoria Street.
  • Cross Arcade starts on King Edward Street and joins Queen Victoria Street.
  • Some of the shops along the arcades have steps to enter.
  • There is a portable ramp available from any member of the shopping centre staff (shown in photographs 3 and 4).
  • The gradient of the ramp will vary depending on step height and number of steps.
  • The width of the ramp is 78cm.
  • The ramp does not have handrails.