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Victoria Leeds - Victoria Quarter

44 Victoria Gate, George Street, Leeds, LS2 7AU

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Access Guide

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Getting Here

Getting Help and Assistance

  • For the map of Victoria Leeds please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

COVID-19 Information (Victoria Gate and Victoria Quarter)

  • The information in this section was taken in December 2020.
  • All entrances have a keep right system in place.
    There are clear floor markings on entry and free standing directional signs on exit.
  • There is a member of staff available at the entrance.
  • A team member is available at all entrances.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • The height of the hand sanitiser is 110cm.
  • Hand sanitisers are not available inside the venue.
  • There are no additional hand sanitisers within the shopping centre but they are available in the shops.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • The maximum amount of people allowed within Victoria Gate and Victoria quarter shopping centre is 2000.
    There is a keep left system in place to unsure social distancing.
    The keep left system signposted with floor signage.
    .
  • There is clear signage inside to help with social distancing.
  • There are floor signs and information boards located throughout the shopping centre.
    Most shops have floor signs outside to aid with social distancing and queueing.
    .
  • There are protective clear screens located at desks/counters.
  • The stairs have a keep left system in place.
    The keep left system is not clearly marked or signposted.
    .
  • The lifts are limited to one person or 1 household.
    There is clear signage at the lifts to explain this.
    .
  • Toilets are available.

Opening Times

  • Monday 09:30 - 19:00.
  • Tuesday 09:30 - 19:00.
  • Wednesday 09:30 - 19:00.
  • Thursday 09:30 - 19:00.
  • Friday 09:30 - 19:00.
  • Saturday 09:00 - 19:00.
  • Sunday 11:00 - 17:00.

Parking

Route From Victoria Gate To Victoria Quarter

  • Access to Victoria Quarter is via the Harewood Street entrance / exit (shown in photograph 1).
  • After leaving the Harewood Street entrance / exit travel straight ahead towards Vicar Lane (shown in photograph 2).
  • There is an easy slope leading towards the Harewood Street entrance bollards (shown in photograph 3).
  • Pass through the bollards which have a minimum width of 114cm (shown in photograph 4).
  • When you pass through the bollards you are on Vicar Lane.
  • Ahead is a pelican crossing (shown in photograph 5).
  • The crossing has a slight ramp down and then up at the other side (shown in photograph 6).
  • The crossing has tactile paving (shown in photograph 6).
  • After crossing Vicar Lane the entrance to Victoria Quarter is just to the right (shown in photograph 7).

Access Point (Vicar Lane to County Arcade)

  • This information is for the access point located on Vicar Lane.
  • This access point gives access to County Arcade.
  • The access point is clearly signed.
  • This access point sign says 'County Arcade'.
  • There is ramped/sloped access at this access point.
  • There is a dark mat or floor marking at this access point that might be perceived as a hole.
  • There are bollards at this access point.
  • The minimum width between the bollards is 115cm.
  • Access Point View
    • The bollards do have an identification band to aid visually impaired people.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Vicar Lane to Queen Victoria Street Shopping Arcade)

  • This information is for the entrance located on Vicar Lane.
  • This entrance gives access to Victoria Quater.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Victoria Quater'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 275cm.
  • There are bollards at this entrance.
  • Entrance View
    • The bollards do have an identification band to aid visually impaired people.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Access Point (Briggate to County Arcade)

  • This information is for the access point located on Briggate.
  • This access point gives access to County Arcade.
  • The access point is clearly signed.
  • This access point sign says 'County Arcade'.
  • There is ramped/sloped access at this access point.
  • There is a canopy or recess which provides weather protection at this access point.
  • There is a dark mat or floor marking at this access point that might be perceived as a hole.
  • There are bollards at this access point.
  • The minimum width between the bollards is 115cm.
  • Access Point View
    • The bollards do have an identification band to aid visually impaired people.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Briggate to Queen Victoria Street Shopping Arcade)

  • This information is for the entrance located 0n Briggate.
  • This entrance gives access to County Arcade.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Victoria Quater'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 277cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Access Point (King Edward Street to Cross Arcade)

  • This information is for the access point located on King Edward Street.
  • This access point gives access to County Arcade.
  • The access point is not clearly signed.
  • There is ramped/sloped access at this access point.
  • There is a dark mat or floor marking at this access point that might be perceived as a hole.
  • There are bollards at this access point.
  • The minimum width between the bollards is 118cm.

Outside Access (Briggate to Queen Victoria Street Shopping Arcade)

  • Entrance View
    • This information is for the entrance located on Briggate.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Victoria Quarter'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 277cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • This entrance leads directly to the Queen Victoria Street Shopping Arcade.

Internal Area(s)

  • The type of flooring in this area is tiles and stone.
  • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The following types of seating can be found in this area; chairs with armrests and chairs without armrests.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are varied.
  • There is a slope running the length of the County arcade from Vicar Lane to Briggate. There is a slope running the length of Queen Victoria Arcade from Vicar Lane to Briggate. There is a slope running the length of Cross Arcade from King Edward Street to Queen Victoria Street Arcade.
  • Comments View
    • Victoria Quarter has 3 shopping malls, County Arcade, Queen Victoria Street and Cross Arcade.
    • County Arcade and Queen Victoria Street run parallel to each other from Vicar Lane to Briggate.
    • County Arcade also has a spur and joins Queen Victoria Street.
    • Cross Arcade starts on King Edward Street and joins Queen Victoria Street.
    • Some of the shops along the arcades have steps to enter.
    • There is a portable ramp available from any member of the shopping centre staff (shown in photographs 7 and 8).
    • The gradient of the ramp will vary depending on step height and number of steps.
    • The width of the ramp is 78cm.
    • The ramp does not have handrails.

Ramp(s) or Slope(s) (Vicar Lane to Briggate)

  • There is a ramp/slope located along the length of the County arcade from Vicar Lane to Briggate.
  • The ramp/slope is used to access The shops in the County Arcade from Vicar Lane to Briggate .
  • The gradient of the ramp/slope is slight.

Outside Access (King Edward Street to Cross Arcade)

  • Entrance View
    • This information is for the entrance located on King Edward Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'County Arcade'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There are no doors at this entrance.
    • There are bollards at this entrance.
    • The minimum width between the bollards is 118cm.
    • There is a slope with a very easy incline.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
  • Comments View
    • This entrance gives direct access to Cross Arcade.

Ramp(s) or Slope(s) (Victoria Street Arcade)

  • There is a ramp/slope located along the length of Queen Victoria Street arcade from Vicar Lane to Briggate.
  • The ramp/slope is used to access The shops along the Queen Victoria Street arcade.
  • The gradient of the ramp/slope is slight.

Ramp(s) or Slope(s) (Cross Arcade)

  • There is a ramp/slope located running along the Cross arcade from King Edward Street to the Queen Victoria Street arcade.
  • The ramp/slope is used to access the shops along the Cross arcade.
  • The gradient of the ramp/slope is slight.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located in the Victoria Gate shopping centre.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the Victoria Gate shopping centre.