You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Southampton is easily accessible by car.
    If you are using a GPS or route finder system to get to Westquay Shopping Centre, enter "Harbour Parade" as the destination road.
    The Multi-storey and Podium car parks are both accessed from this road.
    From the East or West, approach Southampton on the M27.
    At junction 3 join the M271 signposted Southampton.
    At the roundabout take the first exit left, signposted Westquay and the Waterfront.
    Stay in the right hand lane and follow signs to Westquay Car Parks.
    From the North, follow the signs on the M3 to Westquay.
  • There are two car parks available at Westquay Shopping Centre; the Podium Car Park and the Multi-storey Car Park.
• By Bus View
  • There is a bus stop within 150 metres of the shopping centre.
  • Bluestar run buses across Southampton and South Hampshire.
    Services are frequent and most run late into the night.
    Dayrider and Freedom passes are available from the driver for unlimited travel across the whole network.
    Bluestar run a service from the train station to Westquay and then down to the Red Funnel Terminal. This service costs £1 per trip and runs every half an hour.
  • For more information on Bluestar Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Southampton.
  • Direct train services connect Southampton with all parts of the country.
    Southampton Central Station is just a few minutes walk away from Westquay and the city centre.
  • For more information on National Rail please click here (opens new tab).
  • For more information on Southampton Central Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For a map of the shopping centre please click here (new tab).
• There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• Alternative formats of the shopping centre map are available in large print.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• The venue offers a quiet shopping experience.
• The shopping centres quiet hour takes place every Monday, 09:00-10:00.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include motorised wheelchairs and wheelchairs.
• To obtain mobility aids please contact Guest Services on Level 3.

You are on Multi-Storey Car Park. Skip to the next section.

Multi-Storey Car Park

• The shopping centre does have its own parking facilities.
• The car park is located off Harbour Parade.
• The car park type is underground.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 200cm (6ft 7in).
• The car park does have a barrier control system.
• There is a touchscreen at the barrier.
• The car park surface is concrete.
• There is a/are Blue Badge parking bay(s) available.
• The designated Blue Badge parking bays are located on levels -1, 0 and 1.
• There are parking charges for the car park.
• Parking is not free for Blue Badge holders.
• To see the parking charges please click here (opens new tab).
• Payment machines are located in the lift lobby of the car park.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• There is a/are clearly marked drop-off point(s).
• The drop-off point(s) is/are located on levels -1, 0 and 1.
• The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.

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• Comments View
  • There is free parking for members of Shopmobility.
  • Not all levels of the car park may be open when visiting the shopping centre.

You are on Multi-Storey Designated Parking Level (-1). Skip to the next section.

Multi-Storey Designated Parking Level (-1)

• There is/are 25 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 450cm (8ft 2in x 14ft 9in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 15 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located in the lift lobby.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The nearest designated Blue Badge parking bay is approximately 16m from the lifts.

You are on Multi-Storey Designated Parking Level (0). Skip to the next section.

Multi-Storey Designated Parking Level (0)

• There is/are 23 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 266cm x 420cm (8ft 9in x 13ft 9in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 12 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the building.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located in the lift lobby.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The nearest designated Blue Badge parking bay is approximately 16m from the lifts.

You are on Multi-Storey Designated Parking Level (1). Skip to the next section.

Multi-Storey Designated Parking Level (1)

• There is/are 15 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 280cm x 490cm (9ft 2in x 16ft 1in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to one side and the rear.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 15 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located in the lift lobby.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The nearest designated Blue Badge parking bay is approximately 22m from the lifts.

You are on Changing Places (Podium Car Park Level 1 - Left and Right Transfer). Skip to the next section.

Changing Places (Podium Car Park Level 1 - Left and Right Transfer)

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• Location and Access View
  • The facility is located to the left as you exit the parking area, in the lift lobby.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from Guest Services counter.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The door does not have a horizontal grab rail.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 315cm x 425cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is good.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 285cm.
  • The transfer space on the left as you face the toilet is 85cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is an elbow pad flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 89cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is poor.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm was not working at the time of the survey.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a coat hook.
  • The height of the coat hook is 150cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Podium Car Park Level 1 - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Podium Car Park Level 1 - Right Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located to the left or right as you exit the parking area, in the lift lobby.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is pictorial signage on or near the toilet door.
• The contrast between the external door and wall is good.
• The door opens outwards.
• The door may be difficult to open.
• The door is locked by a twist lock.
• The width of the accessible toilet opening is 85cm.
• The contrast between the internal door and wall is good.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is good.
• The dimensions of the accessible toilet are 146cm x 180cm (4ft 9in x 5ft 11in).
• The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 75cm (2ft 6in).
• The transfer space is obstructed by a female sanitary bin.
• There is a flush, however it is not on the transfer side.
• There is not a spatula type lever flush.
• There is a lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is fair.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is fair.
• The contrast between the walls and floor is good.
• There is an emergency alarm.
• The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are female sanitary and general waste (with lid) disposal units.
• There is a/are coat hook(s).
• The height of the coat hook is 150cm from the floor.
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest and a cistern.
• There is a lid attached to the toilet seat.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is poor.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The contrast between the toilet roll holder and the wall is fair.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser cannot be reached from seated on the toilet.
• The height of the soap dispenser is 90cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The contrast between the hand dryer and the wall is fair.

You are on Accessible Toilet(s) (Podium Car Park Level 1 - Female Standard Toilet - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Podium Car Park Level 1 - Female Standard Toilet - Right Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located within the standard female toilets, to the right as you exit the parking area, in the lift lobby.
• There is step-free access into the accessible toilet.
• This is a female toilet. There is a separate male accessible toilet.
• A key is not required for the accessible toilet.
• There is pictorial signage on or near the toilet door.
• The contrast between the external door and wall is good.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a twist lock.
• The width of the accessible toilet opening is 100cm.
• The contrast between the internal door and wall is good.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is good.
• The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 90cm (2ft 11in).
• The transfer space is obstructed by a female sanitary bin.
• There is a flush on the transfer side.
• There is not a spatula type lever flush.
• There is a lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is good.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is good.
• The contrast between the walls and floor is good.
• There is an emergency alarm.
• The alarm did not sound when tested.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are female sanitary and general waste (with lid) disposal units.
• There is a/are coat hook(s).
• The height of the coat hook is 170cm from the floor.
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is poor.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The contrast between the toilet roll holder and the wall is good.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser cannot be reached from seated on the toilet.
• The height of the soap dispenser is 95cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The contrast between the hand dryer and the wall is good.

You are on Accessible Toilet(s) (Podium Car Park Level 1 - Male Standard Toilet - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Podium Car Park Level 1 - Male Standard Toilet - Left Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located within the standard male toilets, to the left as you exit the parking area, in the lift lobby.
• There is step-free access into the accessible toilet.
• This is a male toilet. There is a separate female accessible toilet.
• A key is not required for the accessible toilet.
• There is pictorial signage on or near the toilet door.
• The contrast between the external door and wall is good.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a twist lock.
• The width of the accessible toilet opening is 100cm.
• The contrast between the internal door and wall is good.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is good.
• The dimensions of the accessible toilet are 165cm x 215cm (5ft 5in x 7ft 1in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 90cm (2ft 11in).
• There is a flush, however it is not on the transfer side.
• There is not a spatula type lever flush.
• There is a lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is good.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is good.
• The contrast between the walls and floor is good.
• There is an emergency alarm.
• The alarm did not sound when tested.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are not available in the toilet.
• There is a/are coat hook(s).
• The height of the coat hook is 170cm from the floor.
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• There is a lid attached to the toilet seat.
• The height of the toilet seat above floor level is 45cm (1ft 6in).
• The toilet seat colour contrast is poor.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The contrast between the toilet roll holder and the wall is good.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser cannot be reached from seated on the toilet.
• The height of the soap dispenser is 91cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (Podium Car Park Level 1). Skip to the next section.

Standard Toilet(s) (Podium Car Park Level 1)

• Standard toilet facilities are available.
• The female and male toilets are located to the left as you exit the parking area, in the lift lobby.
• There is step-free access into the toilet(s).
• The colour contrast between the external toilet door(s) and wall(s) is good.
• There is pictorial signage on or near the toilet door.
• It was not possible to access the male toilet.
• An ambulant toilet cubicle is not available.
• The height of the wash basin(s) is 84cm.
• The height of the lowered wash basin is 65cm.
• The wash basin(s) tap type is sensor.
• Lighting levels are good.

You are on Parent Room(s) (Podium Car Park Level 1). Skip to the next section.

Parent Room(s) (Podium Car Park Level 1)

• The parent and baby room is located on level 1, to the left as you exit the parking area, in the lift lobby.
• There is wayfinding signage for the room(s).
• The colour contrast between the external door and wall is good.
• The colour contrast between the internal door and wall is good.
• There are two rooms located in the female toilet area and one Parent and room located in the male toilet area.
• There is step free access into the room(s).
• The door opening width(s) is/are 75cm+ for the room(s).
• The door(s) for the room(s) is/are not push pad activated.
• The door into the room open away from you (push).
• The door has a closer and maybe difficult for some to open.
• There is not a visual fire alarm beacon in the room(s).
• There is some fixed furniture within the room(s).
• There is sufficient space for a wheelchair user to turn within the room.
• The following types of seating are available in the Parent Room; chairs without armrests.
• The type of flooring in this family room is tiles.
• Floor coverings in the room(s) are even with no trip hazards.
• The colour contrast between the walls and floor is good.
• The lighting levels are medium.
• There is not an accessible toilet within the Parent Room.
• There are standard toilet facilities within the Parent Room.
• Baby changing facilities are available.
• The height of the baby change table is 109cm.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are located just before the Harbour Parade exit.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are -1, 0 and 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.

You are on Escalator(s) (Podium Car Park - Westquay Shopping Centre North - Level 2). Skip to the next section.

Escalator(s) (Podium Car Park - Westquay Shopping Centre North - Level 2)

• Wayfinding signage is not provided for escalators.
• The escalators go both up and down.
• The floors which are accessible by escalator(s) are -1 (Podium Car Park), 0 (Podium Car Park), 1 (Podium Car Park) and 2 (Westquay Shopping Centre North).
• The escalator(s) steps are not clearly marked.
• The foot and head of the escalator(s) are clearly marked.
• The lighting levels at the escalator(s) are good.

You are on Lift (Podium Car Park - Levels 2, 3 and 4). Skip to the next section.

Lift (Podium Car Park - Levels 2, 3 and 4)

• There is a lift for public use.
• The lift is located at the rear of the lift lobby in the Podium Car Park / in the centre of the shopping centre.
• The lift is clearly visible from the entrance.
• There are 2 other lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are -1 (Podium Car Park), 0 (Podium Car Park), 1 (Podium Car Park), 2 (Westquay Shopping Centre North), 3 (Westquay Shopping Centre North) and 4 (Westquay Shopping Centre North).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 105cm (3ft 5in).
• The dimensions of the lift are 195cm x 175cm (6ft 5in x 5ft 9in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lift (Podium Car Park - Westquay Shopping Centre North - Level 2). Skip to the next section.

Lift (Podium Car Park - Westquay Shopping Centre North - Level 2)

• There is a lift for public use.
• The lift is located at the rear of the car park.
• The lift is clearly visible from the entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are -1 (Podium Car Park), 0 (Podium Car Park), 1 (Podium Car Park) and 2 (Westquay Shopping Centre North).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 230cm (5ft 3in x 7ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lift (Podium Car Park - Esplanade - Terrace). Skip to the next section.

Lift (Podium Car Park - Esplanade - Terrace)

• There is a lift for public use.
• The lift is located at the rear of the car park.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are (Podium Car Park) 0, (Podium Car Park) 1, Esplanade and Terrace.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Exit (Podium Car Park - Westquay Shopping Centre South - Level 1). Skip to the next section.

Exit (Podium Car Park - Westquay Shopping Centre South - Level 1)

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• Exit View
  • This information is for the exit located at the rear of the car park, leading to Westquay Shopping Centre South - Level 1.
  • The exit area/door is not clearly signed internally.
  • The exit is ramped/sloped.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the opening is 160cm.
• Ramp/Slope View
  • The ramp/slope is located just before the exit.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
• Comments View
  • There is a similar exit on Level 0, which gives access to Westquay Shopping Centre South - Level 0.

You are on Exit (Podium Car Park - Harbour Parade - Level 0). Skip to the next section.

Exit (Podium Car Park - Harbour Parade - Level 0)

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• Exit View
  • This information is for the exit located on Level 0 of the car park.
  • The exit area/door is not clearly signed internally.
  • The exit is step-free.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the opening is 85cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 160cm.

You are on Westquay Shopping Centre. Skip to the next section.

Westquay Shopping Centre

• For more information about Westquay Shopping Centre - North - Level 2 please click here (opens in new tab)
• For more information about Westquay Shopping Centre - North - Level 3 please click here (opens in new tab)
• For more information about Westquay Shopping Centre - North - Level 4 please click here (opens in new tab)
• For more information about Westquay Shopping Centre - South please click here (opens in new tab)
• For more information about Westquay Shopping Centre - Esplanade and Terrace please click here (opens in new tab).