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Westquay Shopping Centre - Podium Car Park

Harbour Parade, Southampton, SO15 1QF

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Access Guide

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Getting Here

  • By Road View
    • Southampton is easily accessible by car.
      If you are using a GPS or route finder system to get to Westquay Shopping Centre, enter "Harbour Parade" as the destination road, the Multi-storey and Podium car parks are both accessed from this road.
      From the East or West:
      - Approach Southampton on the M27.
      - At junction 3 join the M271 signposted Southampton.
      - At the roundabout take the first exit left, signposted Westquay and the Waterfront.
      - Stay in the right hand lane and follow signs to Westquay Car Parks
      From the North:
      - Follow the signs on the M3 to Westquay.
    • There are two car parks available at Westquay Shopping Centre; the Podium Car Park and the Multi-storey Car Park.
  • By Bus View
    • There is a bus stop within 150 metres of the shopping centre.
    • Bluestar run buses across Southampton and South Hampshire.
      Services are frequent and most run late into the night.
      Dayrider and Freedom passes are available from the driver for unlimited travel across the whole network.
      Bluestar run a service from the train station to Westquay and then down to the Red Funnel Terminal.
      This service costs £1 per trip and runs every half an hour.
    • For more information on Bluestar Buses please click here (opens new tab).
  • By Train View

Getting Help and Assistance

  • For the shopping centre map please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Parking (Podium Car Park)

  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park is located off Harbour Parade.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • Controls at the barrier are within the range of 100cm to 110cm.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 470cm x 600cm (15ft 5in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • 14 Blue Badge bays are dedicated to members of the shopmobility. There is free parking for members of the shopmobility.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There is an additional car park for visitors.
    • Additional parking is available in the Westquay Multi-storey car park.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located close to the Blue Badge parking bays.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Changing Places (Podium Car Park Level 1)

  • Location and Access View
    • The facility is located to the left as you exit the parking area, in the lift lobby.
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from shopmobility.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 85cm (2ft 9in).
    • The dimensions of the facility are 315cm x 425cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 285cm (9ft 4in).
    • The transfer space on the left as you face the toilet is 85cm (2ft 9in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is an elbow pad flush.
    • There is a toilet roll holder.
    • The toilet has a cistern.
    • The toilet seat colour contrast is poor.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are not available at the wash basin.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is not a towel dispenser.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not an emergency alarm for the facility.
    • There is not a coat hook.
    • There is not a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.

Accessible Toilet(s) (Podium Car Park Level 1)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the left or right as you exit the parking area, in the lift lobby.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 146cm x 180cm (4ft 9in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 150cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a similar accessible toilet with the lateral transfer space on the right.

Accessible Toilet(s) (Podium Car Park Level 1 - Male Standard Toilet)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located within the standard male standard to the left as you exit the parking area, in the lift lobby.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 100cm (3ft 3in).
    • The dimensions of the accessible toilet are 165cm x 215cm (5ft 5in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm did not sound when tested.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is a/are coat hook(s).
    • The height of the coat hook is 170cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 91cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a similar accessible toilet within the standard female toilets.

Standard Toilet(s) (Podium Car Park Level 1)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you exit the parking area, in the lift lobby.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Parent and Baby Room (Podium Car Park Level 1)

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the left as you exit the parking area, in the lift lobby.
  • There is step free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 105cm (3ft 5in).
  • There are not disposal facilities in the parent and baby room.
  • There is not a wash basin in the parent and baby room.
  • The height of the wash basin is 90cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located just before the Harbour Parade exit.
    • The floors which are accessible by stairs are -1, 0 and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are good.

Escalator(s) (Podium Car Park - Westquay Shopping Centre North (Level 2))

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located at the rear of the lift lobby.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are -1 (Podium Car Park), 0 (Podium Car Park), 1 (Podium Car Park) and 2 (Westquay Shopping Centre North).
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.

Lift (Podium Car Park - Levels 2, 3 and 4)

  • There is a lift for public use.
  • The lift is located at the rear of the lift lobby in the Podium Car Park / in the centre of the shopping centre.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1 (Podium Car Park), 0 (Podium Car Park), 1 (Podium Car Park), 2 (Westquay Shopping Centre North), 3 (Westquay Shopping Centre North) and 4 (Westquay Shopping Centre North).
  • There are manual doors to access the lift lobby on Level -1, on Level 0 and on Level 1 of the Podium Car Park.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 195cm x 175cm (6ft 5in x 5ft 9in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (Podium Car Park - Westquay Shopping Centre North - Level 2)

  • There is a lift for public use.
  • The lift is located at the rear of the Podium car park.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -1 (Podium Car Park), 0 (Podium Car Park), 1 (Podium Car Park) and 2 (Westquay Shopping Centre North).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 230cm (5ft 3in x 7ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Lift (Podium Car Park - Esplanade - Terrace)

  • There is a lift for public use.
  • The lift is located at the rear of the Podium car park.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Podium Car Park Level 1, Esplanade and Terrace.
  • There are manual doors to access the lift lobby on the Esplanade.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 200cm (4ft 7in x 6ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Exit (Podium Car Park - West Quay South)

  • Exit View
    • This information is for the exit located at the rear of the car park, leading to Westquay Shopping Centre South - Level 1.
    • The exit area/door is clearly signed internally.
    • The exit is ramped/sloped.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located just before the exit.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
  • Comments View
    • There is a similar exit on Level 0 which gives access to Westquay Shopping Centre South - Level 0.

Exit (Podium Car Park - Harbour Parade)

  • Exit View
    • This information is for the exit located on Level 0 of the Podium Car Park.
    • The exit area/door is clearly signed internally.
    • The exit step free.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Westquay Shopping Centre