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Benson's

123 York Road, Hartlepool, TS26 9DL

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Access Guide

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2020 Changes

  • AccessAble are aware that there have been changes to this Access Guide, which includes the information for the availability of a portable ramp at the front entrance. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.

Key Access Review

  • Parking View
    • There are on street Blue Badge bays available.
  • Outside Access View
    • There is ramped/sloped access to the venue.
    • The ramp/slope has a steep gradient.
    • The ramp does not have handrails.
    • The ramp is portable.
    • The width of the ramp is 78cm.
    • The door(s) is/are single, manual (away from you), with a clear opening width of over 75cm.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is room to manoeuvre within the majority of the venue/service.
    • There is a seat/chair available.
    • There are no documents available in large print.
    • There are no documents available in Braille.
    • There is not a hearing assistance system available.
  • Staff Information View
    • Staff do not receive disability awareness/equality training.
  • Inside Access View
    • There is a home service available.
  • Staff Information View
    • There is not a member of staff (generally on duty) trained in British/Irish Sign Language.

COVID-19 Information

  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.