Skip to main content

Jump 360

Unit B1 and B2 Sovereign Park, Brenda Road, Hartlepool, TS25 1NN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include a trampoline park, a soft play area, a café and a party room.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Seaton Carew.

COVID-19 Information

  • There are separate doors for entering and exiting.
  • There is a member of staff available at the entrance.
  • During peak times there will be a member of staff at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 505cm x 486cm (16ft 7in x 15ft 11in).
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 181cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating in the reception area.
    • The seats are fixed.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • During the Jump Support sessions on a Wednesday morning the background music is turned down and all lighting effects are switched off.
    • Carers are free of charge during the Jump Support sessions.

Briefing Room

  • The briefing room is located on the ground floor, to the left as you enter the building.
  • The briefing room is 10m from the main entrance.
  • The doors open away from you (push).
  • The doors are permanently held open.
  • The doors are double.
  • The clear door width is 159cm.
  • There is room for a wheelchair user to manoeuvre in the briefing room.
  • The briefing is a video briefing on the wall mounted TV screens.
  • During support sessions the video briefing is not used and a separate autism friendly briefing is given.
  • The doors to exit the briefing room open towards you (pull).
  • The doors are heavy.
  • The doors are double.
  • The clear door width is 143cm.

Trampoline Park

  • The trampoline park is located ahead as you enter the building, beyond the reception area.
  • The trampoline park is 16m from the main entrance.
  • The trampoline park is accessed by 6 clearly marked, medium height steps with handrails on both sides.
  • The flooring in the trampoline park is a slightly springy carpet.
  • The trampoline park contains obstacles, games and trampolines for various ages and abilities.
  • Some of the trampolines and games areas are accessed by 1-2 deep steps without handrails.
  • There is a large airbag which is accessed by 10 deep steps with handrails on both sides.
  • There is a rock climbing wall, a climbing area and monkey rings to the centre of the trampoline park.
  • There are football, basketball and dodgeball games.
  • There is a slide.
  • There are multiplayer games.
  • There are priority tables and chairs from the café in the viewing area surrounding the trampoline park.
  • There is a play area for children under 4 to the right hand side of the trampoline park.
  • The play area has small trampolines, a large activity and soft play area and seating for parents to watch their children.
  • Older children and adults are not permitted to use the trampolines or play in the play frame area.

Party Room

  • The party room is located on the ground floor, to the left as you enter the trampoline park area (shown in photographs 1-4).
  • The party room is 16m from the main entrance.
  • The doors to the party room are double.
  • The doors are heavy.
  • The doors open away from you (push).
  • The clear door width is 144cm.
  • There are tables, chairs and stools.
  • The height of the tables is 73cm.
  • The chairs and stools do not have armrests.
  • There is an additional party room located on the first floor, to the left as you reach the top of the stairs (shown in photographs 5-8).
  • The party room is 16m from the stairs.
  • There is not level access to the party room.
  • The door opens away from you (push).
  • The door is heavy.
  • The door is single.
  • The clear door width is 75cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the café and first floor party room.

Eating and Drinking

  • The following information is for the café.
  • The café is located on the first floor.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the stairs.
  • The standard height for tables is 72cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Full table service is available from the priority seating tables in the play area and surrounding the trampoline park.
    • The priority tables are clearly marked.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 146cm x 193cm (4ft 9in x 6ft 4in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 111cm (3ft 8in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 104cm (3ft 5in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are not available.