Access Guide
Introduction
- Services / facilities within the building include 2 amusement arcades, a café and a ten pin bowling alley.
Opening Hours
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Seaton Carew.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Rocket House Car Park.
- The car park is located on The Front.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on The Front.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The on-street parking in front of the building operates as a Disc Zone from April to October.
- The on-street parking is not marked into individual bays.
- The bay is 227cm wide.
Outside Access (Golden Sands Entrance)
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Entrance
View
- This information is for the entrance located at the front left of the building, leading into the Golden Sands arcade area.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 161cm.
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Comments
View
- There are 10 similar sets of double doors.
- The middle set of doors are the doors surveyed. (Photographs 1 and 2).
- These doors have level access.
- The other sets of doors have sloped access. (Photographs 3 to 5).
- Some slopes are steep.
Outside Access (Fizzy Izzy's Entrance)
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Entrance
View
- This information is for the entrance located to the front centre of the building, leading into Fizzy Izzy's.
- There is stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 187cm (6ft 2in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 79cm.
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Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (Larry's Lanes Entrance)
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Entrance
View
- This information is for the entrance located to the front centre of the building, leading into the bowling alley.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 158cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Outside Access (Talk of the Town Entrance)
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Entrance
View
- This information is for the entrance located at the front right of the building, leading into the Talk of the Town arcade area.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 176cm.
Counter (Larry's Lanes Counter)
- The counter is 12m (13yd 4in) from the entrance.
- There is not level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 111cm (3ft 8in).
- There is not a lowered section.
- Lighting levels are moderate to good.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
View
- Relaxed openings are available in Larry's Lanes by prior arrangement.
- There are various slight ramps throughout the Golden Sands and Talk of the Town arcade areas.
Entrance (Golden Sands Arcade to Larry's Lanes)
- This information is for the entrance located at the rear right of the Golden Sands Arcade, leading to Larry's Lanes.
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Entrance
View
- There is stepped access at this entrance.
- The main door(s) open(s) both ways.
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 73cm.
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Step(s)
View
- The step(s) is/are located just before the entrance.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
Entrance (Golden Sands Arcade to Fizzy Izzy's)
- This information is for the entrance located at the front right of the Golden Sands Arcade, leading to Fizzy Izzy's.
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Entrance
View
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 68cm.
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Ramp/Slope
View
- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 129cm (4ft 3in).
- The lighting levels at the ramp/slope are moderate to good.
Entrance (Larry's Lanes to Fizzy Izzy's)
- This information is for the entrance located at the front right of Larry's Lanes, leading to Fizzy Izzy's.
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Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm.
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Ramp/Slope
View
- The ramp/slope is located just past the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 114cm (3ft 9in).
- The lighting levels at the ramp/slope are moderate to good.
Entrance (Talk of the Town Arcade to Larry's Lanes)
- This information is for the entrance located at the front left of the Talk of the Town Arcade, leading to Larry's Lanes.
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Entrance
View
- There is step-free access at this entrance.
- The main door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 166cm.
Level Change (Larry's Lanes)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located beyond the entrance to Larry's Lanes and the access points from Fizzy Izzy's and Talk of the Town.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 132cm (4ft 4in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located beyond the entrance to Larry's Lanes and the access points from Fizzy Izzy's and Talk of the Town.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Level Change (Bowling Lanes)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the steps leading to the bowling lanes.
- The ramp/slope gradient is steep.
- The ramp/slope is portable.
- There is a level landing at the top of the ramp/slope.
- Please contact a member of staff.
- The ramp does not have handrails.
- The width of the ramp/slope is 73cm (2ft 5in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the counter and bar area to the bowling lanes.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are low to moderate.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Eating and Drinking (Larry's Lanes)
- The following information is for the café/bar.
- The café/bar is located to the rear left of the building as you enter via the Larry's Lanes entrance, surrounding the bowling alley.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the Larry's Lanes entrance.
- The distance between the floor and the lowest table is 66cm (2ft 2in).
- The distance between the floor and the highest table is 99cm (3ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is pizzas, burgers, lite bites and crepes.
Eating and Drinking (Fizzy Izzy's)
- The following information is for the café.
- The café is located to the front centre of the building, to the left as you enter via the Larry's Lanes entrance.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 9m (9yd 2ft) from the Larry's Lanes entrance.
- The distance between the floor and the lowest table is 47cm (1ft 7in).
- The distance between the floor and the highest table is 97cm (3ft 2in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is pizzas, burgers, lite bites and ice cream sundaes.
Level Change (Talk of the Town)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at the front left of Talk of the Town.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the centre of the Talk of the Town arcade area.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre of the step(s).
- The ramp/slope does bypass the step(s).
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Comments
View
- There are similar ramps in the Golden Sands arcade area leading to the rear and front right of the arcade area.
- There is an additional single step leading to the rear of the Talk of the Town arcade without handrails which can be overcome by a slight, 100cm wide ramp without handrails (shown in photographs 5 and 6).
Toilet with Adaptations (Larry's Lanes)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 32m (34yd 2ft) from the Larry's Lanes entrance.
- This accessible toilet is located to the rear left of the bowling alley.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 270cm (4ft 11in x 8ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 81cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 83cm (2ft 9in).
Toilet with Adaptations (Golden Sands)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 19m (20yd 2ft) from the Golden Sands entrance.
- This accessible toilet is located to the front right of the Golden Sands arcade.
- There is not level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 156cm x 233cm (5ft 1in x 7ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 71cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 86cm (2ft 10in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located to the rear left of the bowling alley.
- The female toilet(s) is/are approximately 35m (38yd 10in) from the Larry's Lanes entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located to the rear left of the bowling alley.
- The male toilet(s) is/are approximately 30m (32yd 2ft) from the Larry's Lanes entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are medium.
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Comments
View
- There are additional standard female and male toilets in the Golden Sands arcade area.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- Home visits / services are not available.