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Owton Manor Community Centre

Wynyard Road, Hartlepool, TS25 3LQ

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Seaton Carew.

Opening Times (Community Centre)

  • Opening times for the venue vary according to bookings/events taking place.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the right of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 365cm x 490cm (11ft 12in x 16ft 1in).
    • The nearest Blue Badge bay is 14m (15yd 11in) from the Community Centre and Library entrance.
    • The furthest Blue Badge bay is 17m (18yd 1ft) from the Community Centre and Library entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Community Centre and Library Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the entrance.
    • The gradient of the ramp/slope is slight.

Reception (Community Centre)

  • The desk/counter is 9m (9yd 2ft) from the Community Centre and Library entrance.
  • There is not level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is seating available in the reception foyer.
    • Some of the seating has armrests.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played in the main hall during some events and activities.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Entrance Right Hand Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the main corridor to the right as you enter.
  • The ramp/slope gradient is slight.

Level Change (Meeting Room 3)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear right of the building in the corridor leading to meeting room 3.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Meeting Room 3)

  • There is a lift for public use.
  • The lift is located at the rear right of the building in the corridor leading to meeting room 3.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 35m (38yd 10in) from the Community Centre and Library entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 84cm (2ft 9in).
  • The dimensions of the lift are 81cm x 117cm (2ft 8in x 3ft 10in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Meeting Room 2 Kitchen

  • There is a kitchen available for hire.
  • The kitchen is adjacent to meeting room 2.
  • The kitchen is at the rear of the building in the rear corridor.
  • The kitchen is 19m from the Community Centre and Library entrance.
  • There is step free access to the kitchen.
  • There is a door leading from the kitchen to meeting room 2.
  • The door leaving the kitchen opens towards you (pull).
  • The door is heavy.
  • The width of the door opening is 87cm.
  • There is a serving hatch to cater for meeting room 2.
  • The height of the serving hatch is 93cm.
  • The serving hatch is obstructed by the worktops on the kitchen side.
  • The height of the worktops is 92cm.
  • There is a built in cooker and hob.
  • The height to the top of the controls for the hob is 94cm.
  • The height of the highest cooker control is 82cm.
  • There is a dishwasher.
  • The height of the top control to the dishwasher is 78cm.
  • There is a coffee machine.
  • The height of the top control for the coffee machine is 136cm.
  • There are 2 sinks.
  • The sinks have separate hot and cold twist turn taps.
  • The height of the sinks is 95cm.
  • There is a freestanding microwave.
  • The height of the top control of the microwave is 118cm.

Credit Union

  • There is a Credit Union within the Community Centre.
  • The Credit Union is located in the main corridor, just to the right of the Community Centre and Library entrance.
  • There is step free access to the Credit Union.
  • There is a double door to enter the Credit Union.
  • One of the double doors is locked.
  • The door opens towards you (pull).
  • The door is heavy.
  • The width of the door opening is 80cm.
  • There are 2 chairs within the Credit Union.
  • The chairs do not have armrests.

Counter (Credit Union)

  • The counter is 4m (4yd 1ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 102cm (3ft 4in).
  • There is a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is not a hearing assistance system.
  • Lighting levels are medium.

Accessible Toilet (Community Centre and Library)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the Community Centre and library entrance.
    • This accessible toilet is located in the far left corridor to the left and to the rear of the Community Centre reception desk.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 171cm x 270cm (5ft 7in x 8ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 89cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s) (Community Centre and Library)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the far left corridor to the left and to the rear of the Community Centre reception desk.
    • The female and male toilets are approximately 16m (17yd 1ft) from the Community Centre and Library entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas surrounding the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.