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Pagan & McQuade

115 York Road, Hartlepool, TS26 9DL

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Access Guide

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Key Access Review

  • Parking View
    • There are on street Blue Badge bays available.
  • Outside Access View
    • There is ramped/sloped or stepped access to the venue.
    • The ramp/slope has a slight gradient.
    • The ramp does not have handrails.
    • The ramp is portable.
    • The width of the ramp is 96cm.
    • The ramp/slope bypasses the step(s).
    • There is/are 1 shallow (2cm - 10cm) step(s), with no handrails.
    • The door(s) is/are single, manual (away from you), with a clear opening width of over 75cm.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is room to manoeuvre within the majority of the venue/service.
    • There is a seat/chair available.
    • There are documents available in large print on request.
    • There are documents available in Braille on request.
    • There is not a hearing assistance system available.
  • Staff Information View
    • Staff receive disability awareness/equality training.
  • Inside Access View
    • There is a home service available.
  • Staff Information View
    • There is a member of staff (generally on duty) trained in British/Irish Sign Language.
  • Related Links View

Covid-19 Information

  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is not clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.