Skip to main content

Ramsdens

3 Jubillee House, York Road, Hartlepool, TS26 9EN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Key Access Review

  • Parking View
    • There are on street Blue Badge bays available.
  • Outside Access View
    • There is step free access to the venue.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is room to manoeuvre within the majority of the venue/service.
    • There is a seat/chair available.
    • There are no documents available in large print.
    • There are no documents available in Braille.
    • There is a hearing assistance system available.
    • Staff are trained to use the hearing assistance system.
  • Staff Information View
    • Staff receive disability awareness/equality training.
  • Inside Access View
    • There is not a home service available.
  • Staff Information View
    • There is not a member of staff (generally on duty) trained in British/Irish Sign Language.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.