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Seaton Carew Library

Station Lane, Seaton Carew, Hartlepool, TS25 1BN

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Access Guide

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Introduction

  • Services / facilities within the building include a library with computers.

COVID-19 Information

  • The information in this section was taken in October 2021.
  • Opening times are restricted.
  • The library car park has standard parking bays only. The standard parking bays are in use as normal.
  • There is not a member of staff available at the entrance.
  • The reception desk is ahead as you enter, where a member of staff is available to give help and assistance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • Hand sanitisers are available inside the venue.
  • Sanitisers are available throughout the library.
  • There is not a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • Some computers have been taken out of use to aid with social distancing.
  • All library aisles are limited to one person.
  • There is clear signage inside to help with social distancing.
  • There is door signage to aid with social distancing.
  • There are protective clear screens located at desks/counters.
  • The reception desk has a protective screen on the higher section. The lowered section of the reception counter does not have a protective screen.
  • Toilets are not available.

Opening Hours

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Seaton Carew.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear of the building on Allendale Street.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 79cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 156cm.
  • Ramp/Slope View
    • The ramp/slope is located on the pathway leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Reception

  • The desk/counter is 3m (3yd 10in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 28/10/2021.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • There is ample seating throughout the library.
    • Some seats have armrests on both sides.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • Equipment available for people with a visual impairment includes magnifying software and magnifying sheets for reading books.
  • Comments View
    • There is a touch screen for book returns within the library.
    • The height to the top of the screen is 150cm.
    • There is a book return drop box at a height of 60cm.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas surrounding the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.