Access Guide
Introduction
- Services / facilities within the building include a library with computers.
Opening Hours
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Seaton Carew.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the rear of the building on Allendale Street.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 79cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 156cm.
-
Ramp/Slope
View
- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 28/10/2021.
- The hearing assistance system was working at the time of testing.
-
Comments
View
- There is ample seating throughout the library.
- Some seats have armrests on both sides.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does not have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable chair is / are available.
- Equipment available for people with a visual impairment includes magnifying software and magnifying sheets for reading books.
-
Comments
View
- There is a touch screen for book returns within the library.
- The height to the top of the screen is 150cm.
- There is a book return drop box at a height of 60cm.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas surrounding the building.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.