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Unit 9 Middleton Grange Lane, Hartlepool, TS24 7RT

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Access Guide

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Key Access Review

  • Parking View
    • The venue shares a car park.
  • Outside Access View
    • There is step free access to the venue.
    • The door(s) is/are double, manual (away from you), with a clear opening width of over 75cm.
  • Inside Access View
    • There is step free access to the majority of the venue/service.
    • There is room to manoeuvre within the majority of the venue/service.
    • There is a seat/chair available.
    • There is not a hearing assistance system available.
  • Staff Information View
    • Staff receive disability awareness/equality training.
  • Inside Access View
    • There is not a home service available.
  • Staff Information View
    • There is not a member of staff (generally on duty) trained in British/Irish Sign Language.

COVID-19 Information

  • There is not a member of staff available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.