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Tweddle Farm

Fillpoke Lane, Blackhall Colliery, Hartlepool, TS27 4BT

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Access Guide

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Introduction

  • Services / facilities within the building include a café, a gift shop, animal enclosures and a reception area.
  • Services / facilities within the grounds include a children's play area, tractor rides, animal enclosures and a farm trail.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hartlepool.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There are separate doors for entering and exiting.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Opening Hours

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located in front of the farm.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The route from the car park to the entrance is not accessible to a wheelchair user.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge bays are not individually marked.
    • There is space for approximately 6 vehicles.
    • There is a steep slope from the car park to the entrance.

Outside Access (Main Entrance and Exit)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There are no doors at this entrance.
    • The width of the door opening is 165cm.
  • Ramp/Slope View
    • The ramp/slope is located to the as you face the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Reception Entrance)

  • Entrance View
    • This information is for the entrance located to the right as you enter via the main entrance and exit.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The width of the ramp/slope is 127cm (4ft 2in).
    • The lighting levels at the ramp/slope are good.

Outside Access (Gift Shop Entrance and Exit)

  • Entrance View
    • This information is for the entrance located in the courtyard at the rear of the reception and gift shop building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of and immediately beyond the second door.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 128cm (4ft 2in).
    • The lighting levels at the ramp/slope are good.
  • Comments View
    • The second door is located to the left as you enter, at the front of the reception and gift shop building, next to the gift shop counter.

Outside Access (Play Barn)

  • Entrance View
    • This information is for the entrance located along the pathway to the right as you leave the reception and entrance area.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 116cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • There are similar entrances to the Small Animals Petting Area and Baby Barn.
    • All entrances have steep slopes.

Outside Access (Tea Room Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Tea Room, located in the paddock area, opposite the reception and gift shop as you exit the reception entrance.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 83cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 7cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Main Reception)

  • The desk/counter is 1m (3ft 3in) from the first set of doors at the reception entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access (Reception and Gift Shop)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.

Inside Access (Play Barn, Baby Barn and Small Animal Petting Area)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.

Level Change (Play Barn Main Seating Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located ahead as you enter the Play Barn, leading to the main seating area.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 121cm (3ft 12in).
  • There is tactile paving at the top and bottom of the steps.

Level Change (Play Barn Soft Play Area)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the rear left of the Play Barn, leading from the main seating area to the soft play area.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 146cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear left of the Play Barn, leading from the main seating area to the soft play area.
  • There is/are 8 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • The ramp/slope does bypass the step(s).

Eating and Drinking (Tea Room)

  • The following information is for the café.
  • The café is located in the paddock area, opposite the reception and gift shop as you exit the reception entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the Tea Room entrance.
  • The standard height for tables is 64cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Outside Farm Areas

  • The outside farm areas contain animals, tractor rides, children's rides and seating areas.
  • There is step free access throughout the outside farm areas.
  • There are slight and steep slopes throughout the outside farm areas.
  • There are some uneven areas.
  • The paths are loose chippings and concrete.
  • The width of the majority of the paths is over 75cm.
  • There are picnic benches throughout the outside farm areas.
  • There is a children's play area with a variety of play equipment.
  • The surface of the children's play area is grass and wood chippings.
  • There are no gates to enter the children's play area.
  • The surface is uneven.

Level Change (Toilet Block)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the front of the accessible and standard toilets block.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 121cm (3ft 12in).

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the reception entrance.
    • This accessible toilet is located in the toilet block, located along the pathway to the left as you exit the reception and entrance area.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 204cm x 238cm (6ft 8in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 135cm (4ft 5in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 83cm (2ft 9in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the toilet block, located along the pathway to the left as you exit the reception and entrance area.
    • The female and male toilet facilities that were surveyed are located in the toilet block, located to the left as you exit the Reception entrance.
    • The female and male toilets are approximately 30m (32yd 2ft) from the Reception entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are medium.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.