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Apsley Station

London Road, Apsley, Hertfordshire, HP3 9SX

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Access Guide

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Introduction

  • For assisted travel please telephone 0800 024 8997 next generation text 18001 0800 024 8997.

Opening Times (Station)

  • The venue is open 24hrs.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
    • The furthest designated bay is 24m (26yd 9in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 300cm (9ft 10in).

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 200cm (6ft 7in).
  • Comments View
    • This entrance gives access to platform 4 when the ticket office is closed.

Outside Access (London Road Entrance)

  • This information is for the entrance located on London Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 280cm (9ft 2in).

Level Change (London Road Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • There are a further set of 8 steps after the slope, which are deep, unmarked and have handrails on both sides.

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:00 - 14:00.
    • Monday 16:00 - 19:00.
    • Tuesday 06:00 - 19:40.
    • Wednesday 06:00 - 19:40.
    • Thursday 06:00 - 19:40.
    • Friday 06:00 - 19:40.
    • Saturday 08:00 - 14:45.
    • Sunday 10:00 - 16:00.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located at the main entrance.
  • The ticket office is 4m (4yd 1ft) from the main entrance.
  • The train companies operating from within this station are London Midland.
  • The train companies that operate within this station include:.
  • Please click here for access information for London Midland.
  • There is a taxi rank at the station.
  • The taxi rank is located in the car park.
  • The taxi rank is 5m (5yd 1ft) from the main entrance.
  • Shops and services within the station include a coffee kiosk.
  • There are 4 platform(s) in the station.
  • The platform(s) which has/have level access is / are Platform 4.
  • The platform(s) accessed by steps only is / are 1-2-3.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2-3-4.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Footbridge

  • There is a footbridge to access platforms 1-2-3. Handrails are available on both sides, and the steps deep and are clearly marked.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.