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Baldock Station

Station Road, Baldock, Hertfordshire, SG7 5BU

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Access Guide

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Assisted Travel Contact Information

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the right of the station.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 250cm x 700cm (8ft 2in x 22ft 12in).
    • The nearest designated bay is 5m (5yd 1ft) from the main entrance.
    • The furthest designated bay is 17m (18yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located opposite the station.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located at the front of the station.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • This is no gate at this access point.
    • The width of the gap is 98cm.
    • There are bollards at this access point.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is slight.

Access Point (Ticket Office Entrance)

  • Access Point View
    • This information is for the access point located at the front of the station, to the right of the main entrance.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • This is no gate at this access point.
    • The width of the gap is 82cm.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is slight.

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are low.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • Opening Times View
    • Monday 06:40 - 13:10.
    • Tuesday 06:40 - 13:10.
    • Wednesday 06:40 - 13:10.
    • Thursday 06:40 - 13:10.
    • Friday 06:40 - 13:10.
    • Saturday 08:00 - 14:25.
    • Sunday Closed.

Subway

  • There are 15+ well marked medium steps with handrails on both sides leading to platforms 1 & 2. Tactile paving is at the top and bottom of both sets of steps.
  • There is a steep slope at both ends of the subway.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 13:10 - 06:40.
  • There is a ticket office.
  • The ticket office is located to the right as you enter.
  • The ticket office is 4m (4yd 1ft) from the main entrance.
  • The train companies operating from within this station are Great Northern.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1 and 2.
  • The platform(s) accessed by steps only is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Platform 1 Waiting Room

  • The waiting room is next to the stairs on platform 1.
  • There is a double door to enter with one side of the door locked.
  • The door measures 62cm in width, push to open and heavy.
  • There is a step in the doorways that is 8cm in height and is well marked out.
  • There is metal bench seats in the waiting room which do not have handrails.
  • There is an overhead screen and audible announcements available.
  • The lighting level is moderate.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.