Access Guide
Introduction
- The nearest station with full step free access is Hertford North.
- For assisted travel please telephone 0800 058 2844 or email: [email protected]
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located next to platform 1.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
- The nearest designated bay is 4m (4yd 1ft) from the car park entrance.
- The furthest designated bay is 12m (13yd 4in) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
COVID-19 Information
- The information in this section was taken in February 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- The venue is open 24hrs.
Outside Access (Main Entrance)
- This information is for the entrance located on Brickendon Lane.
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
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- This entrance gives access to the footbridge only.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 156cm (5ft 1in) wide.
Level Change (Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
Footbridge
- The footbridge gives access to platforms 1 and 2.
- Access to the platforms from the bridge is via 15+ well marked, medium steps with handrails on both sides.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies operating from within this station are Great Northern.
- The train companies that operate within this station include:.
- Please click here for access information for Great Northern.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) accessed by steps only is / are 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.