Access Guide
Introduction
- Services / facilities within the building include 16 screens, one of which is a 4DX screen and Starbucks Coffee.
Opening Times
- Opening times do vary depending on performances.
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Comments
View
- The venue opens 30 minutes before the first showing.
Location
- The venue is located within Stevenage Leisure Park.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Stevenage.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the cinema.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 495cm x 475cm (16ft 3in x 15ft 7in).
- The nearest Blue Badge bay is 46m (50yd 11in) from the main entrance.
- The furthest Blue Badge bay is 58m (63yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is a designated drop off point.
- The drop off point is located infront of the cinema.
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Comments
View
- The Blue Badge bay markings have faded considerably.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 180cm (5ft 11in).
Outside Access (Starbucks Coffee Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Tickets
- There is not a designated ticket office.
- Tickets can be purchased from any till point.
- There are also 8 touch screen service points.
Cinema
- The cinema has 16 screens.
- All screens have not got level access.
- Screen(s) 1, 2, 13, 14, 15 and 16 has(have) level access.
- Screen(s) 3, 4, 5, 6, 7, 8, 9, 10 and 11 has(have) access by slope.
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Seating and additional access information
View
- Films are mainly mainstream.
- There are designated spaces for wheelchair users.
- Designated spaces are situated in the middle and at the back of the cinema.
- Wheelchairs may be left with you.
- A companion may sit near you.
- Companions sit next to you.
- It is 11m (12yd 1in) from the foyer to the accessible toilet.
- It is 32m (34yd 2ft) from the accessible toilet to the furthest screen.
- This venue does have audio description.
- There is a hearing assistance system.
- The hearing assistance system is infrared.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The rows suitable for hearing assistance systems are all rows.
- Subtitles are available.
- Concessions are available.
- Assistance dogs are allowed in the cinema.
- There is not a wheelchair to borrow.
Cinema (4DX Screen)
- The cinema has 1 screens.
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Seating and additional access information
View
- Films are mainly mainstream.
- Films are rotated to allow access to all films.
- There are designated spaces for wheelchair users.
- Designated spaces are situated at the front of the cinema.
- Wheelchairs may be left with the patron.
- A companion may sit near you.
- Companions sit next to and behind you.
- It is 12m (13yd 4in) from the foyer to the accessible toilet.
- It is 20m (21yd 2ft) from the accessible toilet to the furthest screen.
- This venue does not have audio description.
- There is not a hearing assistance system.
- Subtitles are available.
- Assistance dogs are allowed in the cinema.
- There is not a wheelchair to borrow.
Level Change (Screens 3-11)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the right as you face the steps.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the main corridor.
- There is/are 5 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Eating and Drinking (Starbucks Coffee)
- The following information is for the café.
- The café is located to the left as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the cafe entrance.
- The distance between the floor and the lowest table is 81cm (2ft 8in).
- The distance between the floor and the highest table is 106cm (3ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations (Screens 1-12)
- There are accessible toilet facilities within this venue.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is tactile, written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 29m (31yd 2ft) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 184cm x 185cm (6ft x 6ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is no dropdown rail.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 98cm (3ft 3in).
Standard Toilet(s) (Screens 1-12)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the main corridor.
- The female and male toilets are approximately 24m (26yd 9in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
Toilet with Adaptations (Screens 13-16)
- There are accessible toilet facilities within this venue.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- This accessible toilet is approximately 36m (39yd 1ft) from the main entrance.
- The accessible toilet is located off the main corridor.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s) (Screens 13-16)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the main corridor.
- The female and male toilets are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.