Access Guide
Introduction
- Services / facilities within the building include a day centre, support groups, workshops, yoga and activities for those with disabilities.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Watford North.
- The nearest underground station is Watford.
Opening Times
- Monday 09:00 - 15:00.
- Tuesday 09:00 - 15:00.
- Wednesday 13:00 - 15:00.
- Thursday 09:00 - 15:00.
- Friday 09:00 - 15:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Please check with the venue prior to visit as opening times can change.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- This is in a residential road with unmarked on-street parking which is limited.
- There is a marked out bay for the mini bus outside the venue which can be used by Blue Badge holders short term (photograph 1).
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 92cm (3ft).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp does not have handrails.
Reception (Office)
- The desk/counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the cafe.
- The cafe is located in the centre of the building, opposite the hall.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 18m (19yd 2ft) from the main entrance.
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- The seating area merges through to another area which is used for activities and can create a larger dining area also.
Hall
- The hall is situated towards the centre of the building opposite the cafe/activity area.
- There is a set of double doors to enter the hall opposite the cafe/activity area and another set of double doors to enter the hall opposite the accessible toilet and the fire exit at the end of the corridor.
- The doors are double, open towards you (pull), heavy and have a width of 160cm (photograph 7).
- The hall has several foldaway tables and chairs, with the tables measuring 74cm in height.
- The chairs are mainly without armrest but there are chairs available with armrests if needed.
- There is storage at the end and sides of the hall.
- The hall is available for hire and is used by various groups and organisations.
Hair Salon
- The hair salon is situated opposite the office and just before the hall.
- Access into the hair salon is via a single door that opens away from you (push), is heavy and 88cm in width.
- The salon has a seating area with a salon chair and an area to wash and dry the hair.
Garden Area
- The garden area is located behind the hall and can be accessed via the hall or from walking around the side of the building with step free access.
- The garden area has several uneven sections and some easy slopes and is mainly block paving.
- There are storage sheds and various seating available.
- There are raised flower beds around the edges for planting.
Accessible Toilet (1)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- This accessible toilet is located in the main corridor opposite the office.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 230cm x 400cm (7ft 7in x 13ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There are dropdown rails on both sides of the toilet.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are not available.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Accessible Toilet (2)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
- This accessible toilet is located at the end of the main corridor, on the left as you enter from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 235cm x 400cm (7ft 9in x 13ft 1in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 60cm (1ft 12in).
- There are dropdown rails on both sides of the toilet.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (1)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the main corridor opposite the office.
- The shared toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
Standard Toilet(s) (2)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the main corridor, near the fire exit.
- The shared toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the front of the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.