Access Guide
Introduction
- Services / facilities within the building include a sports hall, fitness suite and a swimming pool.
- Services / facilities within the grounds include 3 floodlit astroturf pitches.
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 08:00 - 19:00.
- Sunday 09:00 - 19:00.
-
Comments
View
- Opening times may vary, so please check with the centre before visiting.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hertford East.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 495cm x 580cm (16ft 3in x 19ft).
- The nearest Blue Badge bay is 13m (14yd 8in) from the main entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac and block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Astroturf Pitches
- There are three astroturf floodlit pitches.
- There is a steep slope on the path leading to the gate entrance.
- The slope has handrails on both sides and is 145cm in width.
- Access to the pitches is via a single width gate (84cm) that opens towards you (pull).
Sports Hall
- The sports hall is located to the rear of the venue.
- There are two sets of double doors, with a width of 138cm to access the hall.
Accessible Changing Room (Left and Right Transfer)
- There are accessible changing rooms available.
- The accessible changing room is located off the main corridor.
- The facility is 9m (9yd 2ft) from the main entrance.
- The door opens inwards.
- The width of the door is 87cm (2ft 10in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 455cm x 195cm (14ft 11in x 6ft 5in).
- The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 112cm (3ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 43cm (1ft 5in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 75cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is a changing bench.
- The facility changing bench is wall mounted.
- The facility changing bench height is fixed.
- The length of the bench is 100cm (3ft 3in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 51cm (1ft 8in).
-
Comments
View
- There is a flip down baby change which is 91cm in height.
Standard Changing Room (Wet Side - Female and Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 19m (20yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the poolside.
- The standard changing room(s) surveyed is/are located off the main corridor at the rear of the venue.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Standard Changing Room (Dry Side - Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 19m (20yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the sports hall.
- The standard changing room(s) surveyed is/are located to the left as you enter.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Standard Changing Room (Dry Side - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 19m (20yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 13m (14yd 8in) from the sports hall.
- The standard changing room(s) surveyed is/are located to the rear right of the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located in the reception area.
- The shared toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
-
Other
View
- The area(s)/service(s) on the floors which are not accessible is/are the fitness suite.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located on the first floor.
- The fitness suite is 17m (18yd 1ft) from the main entrance.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are single.
- The door(s) may be difficult to open.
- The opening is 77cm wide.
-
Fitness Suite (General)
View
- Staff receive no training in assisting disabled people.
- A portable hearing assistance system is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.