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Harpenden Station

Station Road, Harpenden, Hertfordshire, AL5 4ST

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Access Guide

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Opening Times

  • The venue is open 24hrs.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking (Platform 4)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located on Station Approach.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Parking (Platform 1)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located on Station Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 5 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
    • The nearest designated bay is 15m (16yd 1ft) from the platform 1 entrance.
    • The furthest designated bay is 40m (43yd 2ft) from the platform 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Platform 4 Entrance)

  • This information is for the entrance located on Station Approach.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 270cm (8ft 10in) wide.

Level Change (Platform 4 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp or slope is steep.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located on Station Approach.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are light.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Ticket Office Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 120cm (3ft 11in) wide.

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located to the right as you face the entrance.
  • There is / are 4 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium height.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).

Counter (Ticket Office)

  • The counter is 6m (6yd 1ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is is a touchscreen.
  • The touch screen is at a suitable height for a wheelchair user.
  • The prescription box is at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 90cm (2ft 11in).
  • There is a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are medium.
  • Opening Times View
    • Monday 05:45 - 20:15.
    • Tuesday 05:45 - 20:15.
    • Wednesday 05:45 - 20:15.
    • Thursday 05:45 - 20:15.
    • Friday 05:45 - 20:15.
    • Saturday 06:15 - 19:15.
    • Sunday 07:15 - 20:15.

Train Station

  • There are generally 4 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located by platform 4.
  • The ticket office is 6m (6yd 1ft) from the ticket office entrance.
  • The train companies operating from within this station are Thames Link & Great Northern.
  • Please click here for access information for Thameslink.
  • There is a taxi rank at the station.
  • The taxi rank is located on Station Approach.
  • The taxi rank is 10m (10yd 2ft) from the Station Approach entrance.
  • Shops and services within the station include Harp News and Cravin Coffee Shop.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1-2-3-4.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2-3-4.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2-3-4.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, contact member of staff.

Footbridge - Platforms

  • There is a footbidge with 15+ well marked, medium steps with landings and hand rails on both sides leading to all platforms.

Lift

  • There is a lift for public use.
  • The lift is located on all platforms.
  • The lift is a standard lift.
  • The lift is 18m (19yd 2ft) from the Station Approach entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.